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India’s Rapid Digital Expansion

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Over the past decade, India has experienced a rapid digitalisation process. The rise of digital financial services,  affordable internet costs, and the penetration of smartphones have transformed the way people communicate, transact and do business online.

Online payment systems, including Unified Payments Interface (UPI), have enabled real-time transactions between banks and financial systems. As much as these systems have enhanced access to finance and efficiency, they have also created new opportunities for cybercriminals.

Cybercrime has evolved alongside the shift of financial and social interactions to digital platforms. The fraud attacks on online payments, online banking, and personal information have become common and increasingly costly.

To analyse the scale and trend of cybercrime in India, this analysis will use the datasets released by the National Crime Records Bureau (NCRB) and financial fraud data released by the Indian Cyber Crime Coordination Centre (I4C) under the Ministry of Home Affairs.
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The Rise of Cybercrime in India
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The Rise of Cybercrime in India
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Source: National Crime Records Bureau – Crime in India Reports

The data released by the NCRB documents cybercrime incidents registered by the police at the national level under the Information Technology Act, 2000 (IT Act) and criminal provisions covering offences such as cheating, impersonation, and digital fraud. In the past, the offences were listed in the provisions of the Indian Penal Code (IPC). Following criminal law reforms in India, on 1 July 2024, the Bharatiya Nyaya Sanhita (BNS), which replaced the IPC, came into force. Section 419 (cheating by impersonation), IPC, would be related to BNS Section 319 and Section 420 (cheating and dishonestly inducing delivery of property), which would be related to BNS Section 318(4). Similarly, crimes involving forgery and use of forged documents or electronic documents, which were previously contained in the IPC Sections 465-471, are dealt with in BNS Sections 335-340.

The data published by the NCRB represent the number of crimes that reached the point of the First Information Report (FIR) registration, meaning they reflect only cybercrime cases that were formally presented to the law enforcement system to investigate, rather than all complaints reported. The data shows that cybercrime cases increased from 27,248 in 2018 to 86,420 in 2023, a 3.17-fold increase in 5 years.

Two structural shifts are visible: the post-pandemic jump and subsequent acceleration.

However, these figures likely underestimate the true scale of cybercrime because many incidents are reported only through online complaint portals and may not result in FIR registration.
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The Financial Scale of Digital Fraud

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The Financial Scale of Digital Fraud

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Source: Ministry of Home Affairs via,  Indian Cyber Crime Coordination Centre (I4C), and National Cyber Crime Reporting Portal (NCRP)

This dataset tracks financial fraud complaints reported through the National Cyber Crime Reporting Portal (NCRP) and the estimated financial losses associated with those complaints.

The financial losses reported between 2021 and 2024 increased by 41 times over four years, compared to 2021, from 551 crore to 22,848 crore. At the same time, the number of complaints rose from 262,846 to over 1.9 million, an increase of ~623%, indicating both rising victimisation and greater public awareness of reporting mechanisms.

The contrast between these two trends is striking:
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While complaints increased by around 7 times, financial losses increased by over 40 times. 

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Distribution of Cyber-Fraud Complaints and Financial Losses by Fraud Type
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Source: Ministry of Home Affairs via Indian Cyber Crime Coordination Centre and National Cyber Crime Reporting Portal; analysis based on reporting in Business Standard using government cyber-fraud data.
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This divergence implies an uneven relationship between the number of incidents and the financial damage that they inflict. Most cyber fraud incidents involve relatively small transaction values; however, a smaller group of fraud categories result in disproportionate numbers of financial losses.
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Distribution of Financial Losses Across Major Cyber-Fraud Categories in India

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Source: Ministry of Home Affairs via,  Indian Cyber Crime Coordination Centre (I4C), and National Cyber Crime Reporting Portal (NCRP) figures reported by The Indian Express
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As reported by The Indian Express, based on the data compiled by the I4C, investment-related scams alone account for roughly 77% of reported cyber-fraud losses, followed by smaller shares from “digital arrest” scams (8%), credit card fraud (7%), sextortion (4%), e-commerce fraud (3%), and malware or app-based fraud (1%). This distribution means that even though scams with lower values, like phishing, OTP fraud, and small payment fraud, produce a high proportion of complaints, few categories of fraud produce most of the financial losses.

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Analysis

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1. Cybercrime is expanding faster than most traditional crimes: The fact that cybercrime cases have tripled in five years shows that cyber offences are presently becoming a significant element of Indian crime. Unlike conventional crimes that require physical proximity, cybercrime can be conducted remotely and at scale, enabling perpetrators to target large numbers of victims simultaneously.

2. Financial losses are concentrated in a small set of fraud categories: As cases of cybercrimes have been on the increase, the monetary losses of digital fraud cases have been increasing at a higher rate. The fact that the number of reported financial losses has increased 40 times in 4 years indicates that cybercrime has a very high economic impact.

3. Complaint volumes and financial damage follow different patterns: When comparing complaints and financial losses, it is evident that cyber fraud losses are unevenly distributed across types of incidents. Most of the prevalent scams reported, including phishing or OTP fraud, involve relatively small transaction values but yield a high portion of complaints. Conversely, fewer categories of fraud, especially investment-based schemes, contribute a significantly higher percentage of total financial losses.

4. Digital financial infrastructure has expanded the attack surface: India’s rapid adoption of digital payment systems, mobile banking and digital  financial systems has dramatically increased the number of potential victims of cybercriminals. The scale of online transactions creates new vulnerabilities that organised cybercrime networks take advantage of.

5. Reporting improvements reveal previously hidden crime: The expansion of national reporting systems has enhanced the transparency in the trends of cybercrime. The increase in the number of complaints recorded is partially due to improved reporting systems and not necessarily to the increased criminal activity, meaning that previous data might have understated the magnitude of cyber fraud.

Recommendations
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1. Move from reactive policing to proactive cyber-risk monitoring: The conventional models of policing focus on investigation of crimes that have already taken place. With such a magnitude and pace of cyber fraud, India should have systems that are designed to detect and prevent the fraud at its early stages, such as real-time observation of suspicious patterns in transactions by financial institutions.

2. Strengthen financial intelligence sharing across institutions: There are a lot of instances of cyber fraud that use more than one bank, payment system, and telecommunication provider. To detect new networks of fraud sooner, it can be suggested to establish more information-sharing measures between the financial institution and law enforcement agencies.

3. Target organised cyber fraud networks rather than individual incidents: Many digital scams operate through organised networks that coordinate phishing, mule accounts, and fake payment channels. The solution in regard to this involves dismantling these networks through investigative procedures instead of treating incidents on a case-by-case basis.

4. Improve recovery mechanisms for stolen funds: The recovery of the funds lost is one of the most difficult issues in cases of cyber fraud. Expanding systems such as the Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS) can improve the speed at which fraudulent transactions are frozen or reversed.

5. Strengthen digital financial literacy: A significant percentage of cyber frauds are based on social engineering methods that take advantage of user behaviour as opposed to technical weaknesses. Victimisation can be greatly reduced through specific public awareness efforts on typical scam schemes.

Conclusion
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India’s experience illustrates a broader global trend: as economies digitise, crime increasingly follows the flow of digital money. While cybercrime incidents are rising steadily, the much faster growth in financial losses suggests that cybercriminals are becoming more organised, technologically sophisticated, and economically motivated.

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References:
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• https://indianexpress.com/article/india/indians-lost-rs-53000-crore-fraud-cheating-cases-six-years-maharashtra-2025-10452185/ 
• https://www.pib.gov.in/PressReleasePage.aspx?PRID=2226441&reg=3&lang=2 -
• https://www.ncrb.gov.in/crime-in-india.html 
• https://i4c.mha.gov.in/index.aspx 
• https://i4c.mha.gov.in/index.aspx 

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Introduction

Words come easily, but not necessarily the consequences that follow. Imagine a 15-year-old child on the internet hoping that the world will be nice to him and help him gain confidence, but instead, someone chooses to be mean on the internet, or the child becomes the victim of a new kind of cyberbullying, i.e., online trolling. The consequences of trolling can have serious repercussions, including eating disorders, substance abuse, conduct issues, body dysmorphia, negative self-esteem, and, in tragic cases, self-harm and suicide attempts in vulnerable individuals. The effects of online trolling can include anxiety, depression, and social isolation. This is one example, and hate speech and online abuse can touch anyone, regardless of age, background, or status. The damage may take different forms, but its impact is far-reaching. In today’s digital age, hate speech spreads rapidly through online platforms, often amplified by AI algorithms. 

As we celebrate today, i.e., 18th June, the International Day for Countering Hate Speech, if we have ever been mean to someone on the internet, we pledge never to repeat that kind of behaviour, and if we have been the victim, we will stand against the perpetrator and report it. 

This year, the theme for the International Day for Countering Hate Speech is “Hate Speech and Artificial Intelligence Nexus: Building coalitions to reclaim inclusive and secure environments free of hatred. UN Secretary-General Antonio Guterres, in his statement, said, “Today, as this year’s theme reminds us, hate speech travels faster and farther than ever, amplified by Artificial Intelligence. Biased algorithms and digital platforms are spreading toxic content and creating new spaces for harassment and abuse."

Coded Convictions: How AI Reflects and Reinforces Ideologies

Algorithms have swiftly taken the place of feelings; they tamper with your taste, and they do so with a lighter foot, invisibly. They are becoming an important component of social media user interaction and content distribution. While these tools are designed to improve user experience, they frequently inadvertently spread divisive ideologies and push extremist propaganda. This amplification can strengthen the power of extremist organisations, spread misinformation, and deepen societal tensions. This phenomenon, known as “algorithmic radicalisation,” demonstrates how social media companies may utilise a discriminating content selection approach to entice people down ideological rabbit holes and shape their ideas. AI-driven algorithms often prioritise engagement over ethics, enabling divisive and toxic content to trend and placing vulnerable groups, especially youth and minorities, at risk. The UN’s Strategy and Plan of Action on Hate Speech, launched on June 18, 2019, recognises that while AI holds promise for early detection and prevention of harmful speech, it also demands stringent human rights safeguards. Without regulation, these tools can themselves become purveyors of bias and exclusion. 

India’s Constitutional Resolve and Civilizational Ethos against Hate

India has always taken pride in being inclusive and united rather than divided. As far as hate speech is concerned, India's stand is no different. The United Nations, India believes in the same values as its international counterpart. Although India has won many battles against hate speech, the war is not over and is now more prominent than ever due to the advancement in communication technologies. In India, while the right to freedom of speech and expression is protected under Article 19(1)(a), its exercise is limited subject to reasonable restrictions under Article 19(2). Landmark rulings such as Ramji Lal Modi v. State of U.P. and Amish Devgan v. UOI have clarified that speech can be curbed if it incites violence or undermines public order. Section 69A of the IT Act, 2000, empowers the government to block content, and these principles are also reflected in Section 196 of the BNS, 2023 (153A IPC) and Section 299 of the BNS, 2023 (295A IPC). Platforms are also required to track down the creators of harmful content and remove it within a reasonable hour and fulfil their due diligence requirements under IT rules.

While there is no denying that India needs to be well-equipped and prepared normatively to tackle hate propaganda and divisive forces. India’s rich culture and history, rooted in philosophies of Vasudhaiva Kutumbakam (the world is one family) and pluralistic traditions, have long stood as a beacon of tolerance and coexistence. By revisiting these civilizational values, we can resist divisive forces and renew our collective journey toward harmony and peaceful living.

CyberPeace Message

The ultimate goal is to create internet and social media platforms that are better, safer and more harmonious for each individual, irrespective of his/her/their social and cultural background. CyberPeace stands resolute on promoting digital media literacy, cyber resilience, and consistently pushing for greater accountability for social media platforms. 

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References

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• https://www.un.org/en/observances/countering-hate-speech 
• https://www.artemishospitals.com/blog/the-impact-of-trolling-on-teen-mental-health 
• https://www.orfonline.org/expert-speak/from-clicks-to-chaos-how-social-media-algorithms-amplify-extremism ‍
• https://www.techpolicy.press/indias-courts-must-hold-social-media-platforms-accountable-for-hate-speech/

Introduction

In the new age of technologies the internet and social media continue to witness a surge in deepfake videos a technological phenomenon that blurs the line between reality and fiction. The string of deepfake videos of Bollywood actors and other famous personalities has raised serious concerns. While Prime Minister Narendra Modi spoke against the risks of artificial intelligence at the G20 Virtual Summit. The central government has recently announced that it will soon set up dedicated regulations to tackle this Menace. This will include holding social media platforms and creators responsible for their actions against the rules and regulations. Very often most people shy away from initiating a legal process or taking action while being victims of misuse of fast-paced tech but the government has announced its big support to the victims and promised to stand by complaints against deepfake videos especially this includes helping individuals to report the incidents and any violations by platforms.

Social media platforms to realign their policies as per the Indian laws

The Ministry of Electronics and Information Technology (MeitY) announced on 24th November 2023 that it will be giving social media platforms seven days time period to align their terms of service and other policies with Indian laws and regulations in order to address the issue of hosting of deepfakes on these platforms. All platforms must align and transform their terms of use with their users to be consistent with the 12 areas that are prohibited under rule 3(1)(b) of the Information Technology (IT) Rules, 2021.

The platforms will ensure harmonization and alignment of their terms & policies so that every user on every platform is aware that when they use a platform the platform intends to be a safe and trusted platform and the platform will not tolerate these 12 types of content or information that have been prohibited under the IT Act and the IT rules. The government approach is to collectively advocate for responsible and safe use of the Internet. The government has taken a proactive step in partnership with these social media platforms to ensure an era where such platforms will be a lot more responsible and a lot more responsive to the expectations under the law and more compliant.

Officer to be appointed under rule 7 

As Deepfake Videos continue to surface on social media, the Government has geared up to curb such content online. Mr. Rajeev Chandrasekhar Minister of State, (Meity), stated that the government will soon appoint an officer to take appropriate action against deepfake videos. This statement came after the government meeting with industry stakeholders and important players held on 24 Nov 2023. He added that Meity and the government of India will nominate an officer under rule 7  (IT rules 2021) and will ensure full compliance expectations from all the platforms. An officer appointed under Rule 7,  will be entrusted with building a mechanism where users can put in their complaints regarding deepfakes and MeitY may also assist such aggrieved users with filing FIRs in such cases. Mr. Rajeev Chandrasekhar, Minister of State, (Meity) also added that we will also be creating a platform where it will be very easy for netizens to bring to the attention of the government of India and notices of allegations or reports of violation of law by the platforms and the rule 7 officer will take that digital platform information and respond accordingly. 

The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (updated as on 6.4.2023)

Rule 3(1)(b) states that intermediaries shall inform its rules and regulations, privacy policy and user agreement to the user and shall make reasonable efforts to ‘restrict’ the users from hosting, displaying, uploading, modifying, publishing, transmitting, store, update or sharing any information that is prohibited under this rule which also includes deepfake, misinformation, CSAM(Child sexual abusive material) etc.  As per rule 3(2)(b) Intermediaries shall remove or disable access within 24 hours of receipt of complaints of contents that expose the private areas of individuals, show such individuals in full or partial nudity or in a sexual act or is in the nature of impersonation including morphed images etc. 

Ongoing Efforts Ahead of Crucial Meeting with Tech Giants

Ahead of the government meeting with online platforms such as Google, Facebook, and YouTube on Friday, 24th November 2023, Mr. Rajeev Chandrasekhar Minister of State, (Meity) added that way back from October 2022 the government of India had been alerting them to the threat of misinformation and deepfakes which are part of misinformation. He further added that the current IT rules under the IT Act provide for adequate compliance requirements on their part to deal with deepfake.

Deepfake Misinformation

Misinformation powered by AI becoming an even more potent force to disrupt and to mislead and to create chaos and confusion at a scale and of a type that is deeply detrimental. Deepfakes in a very simple basic way is misinformation which is powered by or enhanced by AI. Video-based deepfake misinformation is more dangerous since it has a greater reach as video consumption today is the preferred choice by users on the internet.

Way forward

The Honorable Prime Minister has raised the issue that deep fakes are deeply disruptive they can create divisions and all kinds of disruptions in communities, in families and therefore misuse of deepfake technology is a very clear present danger to the safe and trusted internet.

The Government is on its way to draft a dedicated legislation dedicated to tackling deepfakes.

Even as we speak to a future regulation and a future law which is certainly required given that our IT Act is 23 years old. However current IT rules provide for compliance requirements by the platforms on misinformation patently false information and deepfakes. Followed by the recent government advisory on misinformation and deepfake.

Conclusion

Prime Minister alerting of the dangers of deepfakes online. The government is now in the process of starting to look very seriously into this issue and also issued guidelines for intermediaries and in a finite period of time it is hoped that the threat of deep fakes would actually no longer exist in in our system. The government made it clear that apart from people spreading deepfake videos, the platforms making them spread and not taking action will also be liable they are currently liable and will be even more so in future after new rules and regulations are brought in.

References:

• https://www.moneycontrol.com/news/technology/deepfakes-meity-gives-social-media-platforms-7-day-ultimatum-to-align-their-policies-to-indian-laws-and-regulations-11805521.html
• https://www.azbpartners.com/bank/amendments-to-the-information-technology-intermediary-guidelines-and-digital-media-ethics-code-rules-2021/#:~:text=Prior%20to%20the%20amendment%2C%20under%20Rule%203(1)
• https://www.drishtiias.com/daily-updates/daily-news-analysis/amendments-to-the-it-rules-2021
• https://youtu.be/zmI2ml1d_Es?feature=shared
• https://pib.gov.in/PressReleaseIframePage.aspx?PRID=1975445

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