#FactCheck - Viral Videos of Mutated Animals Debunked as AI-Generated

INTRODUCTION:

The Ministry of Defence has recently designated the Additional Directorate General of Strategic Communication in the Indian Army as the nodal officer now authorised to send removal requests and notices to social media intermediaries regarding posts consisting of illegal content with respect to the Army. Earlier, this process was followed through the Ministry of Electronics and Information Technology (MeitY). The recent designation gives the Army the autonomy of circumnavigating the old process and enables them to send direct notices (as deemed appropriate by the government and its agency). Let us look at the legal framework that allows them to do so and its policy implications. 

BACKGROUND AND LEGAL FRAMEWORK:

Section 69 of the IT Act 2000 gives the government the power to issue directions for interception, monitoring or decryption of any data/information through any computer resource. This is done so under six reasons related to:

• Upholding the sovereignty or integrity of India
• Security of the state
• Defence of India
• Friendly relations with foreign states
• Public order or for preventing incitement of any cognisable offence
• Investigations of offences related to the aforementioned reasons 

Section 79(3)(b) of the Information Technology Act 2000 is another aspect of the law related to the removal of data on notification. It allows for all intermediaries (including internet service providers and social media platforms) to have safety harbours from the liability of the content put out by third parties/users on their platforms. This, however, is only applicable when the intermediary has either received a notification or actual knowledge by the appropriate government or its agency of the data on their platform being used for unlawful acts and complies promptly by removing the data from their platform without tampering with evidence.

PLAUSIBLE REASONS FOR POLICY DECISION:

Cases related to the Indian Army are sensitive for a number of reasons, rooted in the fact that they directly pertain to the nation's security, integrity and sovereignty. The impact of the spread of misinformation and disinformation is almost instantaneous and the stakes are high in any circumstance, but exceptionally so when it comes to the Armed Forces and the nation’s security status. A mechanism to tackle cases of such a security level should allow for quick action from the authorities. Owing to the change in the ability to notify directly rather than through another ministry, the army can now promptly deal with these concerns as and when they arise. One immediate benefit of this change is that the forces can now quickly respond to instances where foreign states and actors with malicious intent put out information that can cause harm to the nation’s interests, image and integrity. 

This step helps the forces deal with countering misinformation, ensuring national security and even addressing issues of online propaganda. An example of sensitive content about the army leading to legal intervention is the case of Delhi-based magazine The Caravan. The Defence Ministry, along with the Intelligence Bureau and the Jammu and Kashmir police ordered the Delhi-based publication to remove an article claiming the murder and torture of civilians by the Indian army in Jammu and Kashmir citing the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. The instruction was challenged by the magazine in the courts.

CONCLUSION:

This move brings with it potential benefits along with risks and the focus should always be on maintaining a balanced approach. Transparency and accountability are imperative and checks on related guidelines so as to prevent misuse while simultaneously protecting national security should be at the centre of the objective of the policy approach. Misinformation in and about the armed forces must be dealt with immediately.

REFERENCES:

• https://www.hindustantimes.com/india-news/army-can-now-directly-issue-notices-to-remove-online-posts-101730313177838.html
• https://www.hindustantimes.com/india-news/inside-79-3-b-the-content-blocking-provision-with-many-legal-grey-areas-101706987924882.html
• https://www.thehindu.com/news/national/govt-orders-magazine-to-take-down-article-on-army-torture-and-murder-in-jammu/article67840790.ece
• https://myind.net/Home/viewArticle/army-gains-authority-to-directly-issue-notice-to-take-down-online-posts

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Introduction

AI has penetrated most industries and telecom is no exception. According to a survey by Nvidia, enhancing customer experiences is the biggest AI opportunity for the telecom industry, with 35% of respondents identifying customer experiences as their key AI success story. Further, the study found nearly 90% of telecom companies use AI, with 48% in the piloting phase and 41% actively deploying AI. Most telecom service providers (53%) agree or strongly agree that adopting AI would provide a competitive advantage. AI in telecom is primed to be the next big thing and Google has not ignored this opportunity. It is reported that Google will soon add “AI Replies” to the phone app’s call screening feature. 

How Does The ‘AI Call Screener’ Work?

With the busy lives people lead nowadays, Google has created a helpful tool to answer the challenge of responding to calls amidst busy schedules. Google Pixel smartphones are now fitted with a new feature that deploys AI-powered calling tools that can help with call screening, note-making during an important call, filtering and declining spam, and most importantly ending the frustration of being on hold.  

In the official Google Phone app, users can respond to a caller through “new AI-powered smart replies”. While “contextual call screen replies” are already part of the app,  this new feature allows users to not have to pick up the call themselves. 

• With this new feature,  Google Assistant will be able to respond to the call with a customised audio response.
• The Google Assistant, responding to the call, will ask the caller’s name and the purpose of the call. If they are calling about an appointment, for instance, Google will show the user suggested responses specific to that call, such as ‘Confirm’ or ‘Cancel appointment’.

Google will build on the call-screening feature by using a “multi-step, multi-turn conversational AI” to suggest replies more appropriate to the nature of the call. Google’s Gemini Nano AI model is set to power this new feature and enable it to handle phone calls and messages even if the phone is locked and respond even when the caller is silent.

Benefits of AI-Powered Call Screening

This AI-powered call screening feature offers multiple benefits:

1. The AI feature will enhance user convenience by reducing the disruptions caused by spam calls. This will, in turn, increase productivity.
2. It will increase call privacy and security by filtering high-risk calls, thereby protecting users from attempts of fraud and cyber crimes such as phishing.  
3. The new feature can potentially increase efficiency in business communications by screening for important calls, delegating routine inquiries and optimising customer service. 

Key Policy Considerations

Adhering to transparent, ethical, and inclusive policies while anticipating regulatory changes can establish Google as a responsible innovator in AI call management. Some key considerations for AI Call Screener from a policy perspective are:

1. The AI screen caller will process and transcribe sensitive voice data, therefore, the data handling policies for such need to be transparent to reassure users of regulatory compliance with various laws. 
2. AI has been at a crossroads in its ethical use and mitigation of bias. It will require the algorithms to be designed to avoid bias and reflect inclusivity in its understanding of language. 
3. The data that the screener will be using is further complicated by global and regional regulations such as data privacy regulations like the GDPR, DPDP Act, CCPA etc., for consent to record or transcribe calls while focussing on user rights and regulations. 

Conclusion: A Balanced Approach to AI in Telecommunications

Google’s AI Call Screener offers a glimpse into the future of automated call management, reshaping customer service and telemarketing by streamlining interactions and reducing spam. As this technology evolves, businesses may adopt similar tools, balancing customer engagement with fewer unwanted calls. The AI-driven screening will also impact call centres, shifting roles toward complex, human-centred interactions while automation handles routine calls. They could have a potential effect on support and managerial roles. Ultimately, as AI call management grows, responsible design and transparency will be in demand to ensure a seamless, beneficial experience for all users.

References

• https://resources.nvidia.com/en-us-ai-in-telco/state-of-ai-in-telco-2024-report
• https://store.google.com/intl/en/ideas/articles/pixel-call-assist-phone-screen/ 
• https://www.thehindu.com/sci-tech/technology/google-working-on-ai-replies-for-call-screening-feature/article68844973.ece
• https://indianexpress.com/article/technology/artificial-intelligence/google-ai-replies-call-screening-9659612/ 

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Introduction

In the labyrinthine corridors of the digital age, where information zips across the globe with the ferocity of a tempest, the truth often finds itself ensnared in a web of deception. It is within this intricate tapestry of reality and falsehood that we find ourselves examining two distinct yet equally compelling cases of misinformation, each a testament to the pervasive challenges that beset our interconnected world.

Case 1: The Deceptive Video: Originating in Malaysia, Misattributed to Indian Railway Development

A misleading video claiming to showcase Indian railway construction has been debunked as footage from Malaysia's East Coast Rail Link (ECRL). Fact-checking efforts by India TV traced the video's origin to Malaysia, revealing deceptive captions in Tamil and Hindi. The video was initially posted on Twitter on January 9, 2024, announcing the commencement of track-laying for Malaysia's East Coast Railway. Further investigation reveals the ECRL as a joint venture between Malaysia and China, involving the laying of tracks along the east coast, challenging assertions of Indian railway development. The ECRL's track-laying initiative, initiated in December 2023, is part of China's Belt and Road initiative, covering 665 kilometers across states like Kelantan, Terengganu, Pahang, and Selangor, with a completion target set for 2025.

The video in question, a digital chameleon, had its origins not in the bustling landscapes of India but within the verdant bounds of Malaysia. Specifically, it was a scene captured from the East Coast Rail Link (ECRL) project, a monumental joint venture between Malaysia and China, unfurling across 665 kilometers of Malaysian terrain. This ambitious endeavor, part of the grand Belt and Road initiative, is a testament to the collaborative spirit that defines our era, with tracks stretching from Kelantan to Selangor, and a completion horizon set for the year 2025.

The unveiling of this grand project was graced by none other than Malaysia’s King Sultan Abdullah Sultan Ahmad Shah, in Pahang, underscoring the strategic alliance with China and the infrastructural significance of the ECRL. Yet, despite the clarity of its origins, the video found itself cloaked in a narrative of Indian development, a falsehood that spread like wildfire across the digital savannah.

Through the meticulous application of keyframe analysis and reverse image searches, the truth was laid bare. Reports from reputable sources such as the Associated Press and the Global Times, featuring the very same machinery, corroborated the video's true lineage. This revelation not only highlighted the ECRL's geopolitical import but also served as a clarion call for the critical role of fact-checking in an era where misinformation proliferates with reckless abandon.

Case 2: Kerala's Incident: Investigating Fake Narratives

Kerala Chief Minister Pinarayi Vijayan has registered 53 cases related to spreading fake narratives on social media to incite communal sentiments following the blasts at a Christian religious gathering in October 2023. Vijayan said cases have been registered against online news portals, editors, and Malayalam television channels. The state police chief has issued directions to monitor social media to stop fake news spread and take appropriate actions.

In a different corner of the world, the serene backdrop of Kerala was shattered by an event that would ripple through the fabric of its society. The Kalamassery blast, a tragic occurrence at a Christian religious gathering, claimed the lives of eight individuals and left over fifty wounded. In the wake of this calamity, a man named Dominic Martin surrendered, claiming responsibility for the heinous act.

Yet, as the investigation unfolded, a different kind of violence emerged—one that was waged not with explosives but with words. A barrage of fake narratives began to circulate through social media, igniting communal tensions and distorting the narrative of the incident. The Kerala Chief Minister, Pinarayi Vijayan, informed the Assembly that 53 cases had been registered across the state, targeting individuals and entities that had fanned the flames of discord through their digital utterances.

The Kerala police, vigilant guardians of truth, embarked on a digital crusade to quell the spread of these communally instigative messages. With a particular concentration of cases in Malappuram district, the authorities worked tirelessly to dismantle the network of fake profiles that propagated religious hatred. Social media platforms were directed to assist in this endeavor, revealing the IP addresses of the culprits and enabling the cyber cell divisions to take decisive action.

In the aftermath of the blasts, the Chief Minister and the state police chief ordered special instructions to monitor social media platforms for content that could spark communal uproar. Cyber patrolling became the order of the day, as a 20-member probe team was constituted to  deeply investigate the incident. 

Conclusion

These two cases, disparate in their nature and geography, converge on a singular point: the fragility of truth in the digital age. They highlight the imperative for vigilance and the pursuit of accuracy in a world where misinformation can spread like wildfire. As we navigate this intricate cyberscape, it is imperative to be mindful of the power of fact-checking and the importance of media literacy, for they are the light that guides us through the fog of falsehoods to the shores of veracity. 

These narratives are not merely stories of deception thwarted; they are a call to action, a reminder of our collective responsibility to safeguard the integrity of our shared reality. Let us, therefore, remain steadfast in our quest for the truth, for it is only through such diligence that we can hope to preserve the sanctity of our discourse and the cohesion of our societies.

References:

1. https://www.indiatvnews.com/fact-check/fact-check-misleading-video-claims-malaysian-rail-project-indian-truth-ecrl-india-railway-development-pm-modi-2024-01-29-914282
2. https://sahilonline.org/kalamasserry-blast-53-cases-registered-across-kerala-for-spreading-fake-news

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