#FactCheck - Misleading Video Allegedly Depicting Trampling of Indian Tri-colour in Kerala or Tamil Nadu Circulates on Social Media

Introduction

The Chairman of Vardhman Group, Mr SP Oswal, an India-based textile manufacturer, fell victim to a cyber fraud scheme that cost him ₹7 crore. The scam unfolded on August 28 and 29, conning Mr Oswal into transferring Rs 7 crore into multiple bank accounts. As per the recent reports, the Police have managed to freeze these accounts and recover over Rs 5 crore as of now. The fraudsters convinced Mr SP Oswal that he was a suspect in a money laundering investigation and held on a “Digital Arrest”. These are sophisticated cyber frauds where cyber-criminals impersonate law enforcement officials or other authorities and target innocent individuals with manipulative tactics. The scam targets are often contacted out of the blue, on Instant messaging apps like WhatsApp and informed that their bank accounts, digital identities, or other online assets have been compromised. Criminals play into the victims' fear by threatening them with imminent arrest, legal consequences, or public humiliation if they don't cooperate with a series of urgent demands.

Posing as Officials, Fraudsters Orchestrate ₹7 Crore Scam

The investigation revealed that the fraudsters posed as members of the Central Bureau of Investigation (CBI). They had contacted Mr Oswal and claimed that his Aadhaar had been misused in a case involving fake passports and financial fraud. The imposter conducted a video call in a police uniform using a background with the CBI logo. The fraud escalated further, Mr Oswal got a fake "arrest warrant" on  WhatsApp allegedly authorised by the Supreme Court. Fraudsters convinced Mr Oswal to transfer ₹7 crores to facilitate bail proceedings, claiming he was under "digital arrest". The meticulously planned scam involved fake documents, a virtual courtroom, and relentless intimidation tactics leaving Mr Oswal effectively under "digital arrest" for two days. While the police have successfully recovered over Rs 5 crore so far, this case highlights the alarming threat of digital impersonation of law enforcement authorities.

Legal Outlook on the Validity of Digital Arrests

In India, the main laws governing cyber crimes are the Information Technology Act, of 2000 and the rules made under therein, and the newly enacted Bhartiya Nyaya Sanhita, 2023. Recently enacted new criminal laws do not provide for any provision for law enforcement agencies conducting a digital arrest.  The law only provides for service of the summons and the proceedings in an electronic mode. Hence, there are no provisions for conducting 'digital arrests' as per the laws of the country. 

Further, It should be noted that the Indian Cyber Crime Coordination Centre (I4C), under the Ministry of Home Affairs, coordinates the activities related to combating cybercrime in the country. MHA works closely with other ministries to counter these frauds. The I4C also provides technical support to the police authorities of states/UTs for the identification and investigation of these cases. 

Best Practices to Avoid Digital Arrest Scams 

• To protect yourself from scams, it is crucial to verify the identity of individuals claiming to be law enforcement or government officials and use official contact channels to confirm their credentials. 
• Be cautious of pressure tactics used by fraudsters, especially demands for quick payment over unverified communication platforms like WhatsApp. 
• Cross-check official documents with legal advisors or relevant authorities. 
• Never share sensitive personal information, such as your Aadhaar number, over phone calls, emails, or messages without verifying the request's authenticity. 
• Avoid untraceable payments, such as cryptocurrency or prepaid cards, without validating the transaction's legitimacy, especially under duress. 
• Stay informed on scam techniques, particularly those involving impersonation and digital threats. 
• Enable Two-Factor Authentication (2FA) for sensitive online accounts to prevent misuse. 
• Consult advice from legal professionals if you receive threatening communication involving digital arrest or legal actions and do not take any action on the asks of persons posing as legitimate authorities. 
• In case of any cybercrime, you can file a complaint at cybercrime.gov.in or helpline number 1930. You can also seek assistance from the CyberPeace helpline at +91 9570000066.

Conclusion

The digital arrest of Vardhman Group's CEO underscores the increasing sophistication of cyber fraud schemes, which exploit fear and urgency, leading to severe financial and reputational harm. No one is immune from cybercrime, vigilance is essential at all leadership levels. While laws like the IT Act and initiatives taken by the I4C help combat cybercrime, rapidly evolving threats demand proactive safety measures. Beyond the possibility of financial loss, incidents like this jeopardise brand reputation, investor confidence, and operational stability. Be cautious of such threats and exercise due care and caution while navigating the digital landscape. Be aware of such kinds of scams and the manipulative tactics used by fraudsters to avoid them. By staying vigilant and aware we can avoid the growing scam of digital arrests. 

References

• https://www.business-standard.com/companies/news/digital-arrest-and-rs-7-crore-heist-how-vardhman-group-head-was-tricked-124100100832_1.html
• https://www.hindustantimes.com/business/vardhman-group-chairman-sp-oswal-duped-of-rs-7-crore-fraudsters-posed-as-cbi-101727666912738.html 
• https://www.msspalert.com/native/digital-arrests-the-new-frontier-of-cybercrime

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Introduction

AI has penetrated most industries and telecom is no exception. According to a survey by Nvidia, enhancing customer experiences is the biggest AI opportunity for the telecom industry, with 35% of respondents identifying customer experiences as their key AI success story. Further, the study found nearly 90% of telecom companies use AI, with 48% in the piloting phase and 41% actively deploying AI. Most telecom service providers (53%) agree or strongly agree that adopting AI would provide a competitive advantage. AI in telecom is primed to be the next big thing and Google has not ignored this opportunity. It is reported that Google will soon add “AI Replies” to the phone app’s call screening feature. 

How Does The ‘AI Call Screener’ Work?

With the busy lives people lead nowadays, Google has created a helpful tool to answer the challenge of responding to calls amidst busy schedules. Google Pixel smartphones are now fitted with a new feature that deploys AI-powered calling tools that can help with call screening, note-making during an important call, filtering and declining spam, and most importantly ending the frustration of being on hold.  

In the official Google Phone app, users can respond to a caller through “new AI-powered smart replies”. While “contextual call screen replies” are already part of the app,  this new feature allows users to not have to pick up the call themselves. 

• With this new feature,  Google Assistant will be able to respond to the call with a customised audio response.
• The Google Assistant, responding to the call, will ask the caller’s name and the purpose of the call. If they are calling about an appointment, for instance, Google will show the user suggested responses specific to that call, such as ‘Confirm’ or ‘Cancel appointment’.

Google will build on the call-screening feature by using a “multi-step, multi-turn conversational AI” to suggest replies more appropriate to the nature of the call. Google’s Gemini Nano AI model is set to power this new feature and enable it to handle phone calls and messages even if the phone is locked and respond even when the caller is silent.

Benefits of AI-Powered Call Screening

This AI-powered call screening feature offers multiple benefits:

1. The AI feature will enhance user convenience by reducing the disruptions caused by spam calls. This will, in turn, increase productivity.
2. It will increase call privacy and security by filtering high-risk calls, thereby protecting users from attempts of fraud and cyber crimes such as phishing.  
3. The new feature can potentially increase efficiency in business communications by screening for important calls, delegating routine inquiries and optimising customer service. 

Key Policy Considerations

Adhering to transparent, ethical, and inclusive policies while anticipating regulatory changes can establish Google as a responsible innovator in AI call management. Some key considerations for AI Call Screener from a policy perspective are:

1. The AI screen caller will process and transcribe sensitive voice data, therefore, the data handling policies for such need to be transparent to reassure users of regulatory compliance with various laws. 
2. AI has been at a crossroads in its ethical use and mitigation of bias. It will require the algorithms to be designed to avoid bias and reflect inclusivity in its understanding of language. 
3. The data that the screener will be using is further complicated by global and regional regulations such as data privacy regulations like the GDPR, DPDP Act, CCPA etc., for consent to record or transcribe calls while focussing on user rights and regulations. 

Conclusion: A Balanced Approach to AI in Telecommunications

Google’s AI Call Screener offers a glimpse into the future of automated call management, reshaping customer service and telemarketing by streamlining interactions and reducing spam. As this technology evolves, businesses may adopt similar tools, balancing customer engagement with fewer unwanted calls. The AI-driven screening will also impact call centres, shifting roles toward complex, human-centred interactions while automation handles routine calls. They could have a potential effect on support and managerial roles. Ultimately, as AI call management grows, responsible design and transparency will be in demand to ensure a seamless, beneficial experience for all users.

References

• https://resources.nvidia.com/en-us-ai-in-telco/state-of-ai-in-telco-2024-report
• https://store.google.com/intl/en/ideas/articles/pixel-call-assist-phone-screen/ 
• https://www.thehindu.com/sci-tech/technology/google-working-on-ai-replies-for-call-screening-feature/article68844973.ece
• https://indianexpress.com/article/technology/artificial-intelligence/google-ai-replies-call-screening-9659612/ 

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Introduction 

India envisions reaching its goal of becoming Viksit Bharat by 2047. With a net-zero emissions target by 2070, it has already reduced GDP emission intensity by 36% (from 2005 to 2020) and is working towards a 45% reduction goal by 2030. This will help the country achieve economic growth while minimizing environmental impact, ensuring sustainable development for the future. The 2025 Union Budget prioritises energy security, clean energy expansion, and green tech manufacturing. Furthermore, India’s promotion of sustainability policies in startups, MSMEs, and clean tech shows its commitment to COP28 and SDGs. India’s key policy developments for sustainability and energy efficiency include the Energy Conservation Act (2022), PAT scheme, S&L scheme, and the Energy Conservation Building Code, driving decarbonization, energy efficiency, and a sustainable future.

India’s Policy and Regulatory Landscape 

The Indian law of Energy Conservation (Amendment) Act which was enacted in 2022 aims at enhancing energy efficiency while ensuring economic growth. It works on the aim of reducing emission intensity by 2030. The Act tackles regulatory, financial, and awareness barriers to promote energy-saving technologies. Next, the Perform, Achieve, and Trade (PAT) Scheme improves cost-effective energy efficiency in energy-intensive industries through tradable energy-saving certificates. Adding on, the PLI Scheme boosts green manufacturing by attracting investments, both domestically and internationally. The Bureau of Energy Efficiency (BEE) enforces Minimum Energy Performance Standards (MEPS) and star ratings for appliances, guiding consumers toward energy-efficient choices. These initiatives collectively drive carbon reduction and sustainable energy use in India.

Growth of Energy-Efficient Technologies 

India has been making massive strides in its integration of renewable energy, such as solar and wind energies, mainly due to improvements in storage technologies. Another key development is the real-time optimization of energy usage through smart grids and AI-driven energy management. The EV and green mobility boom has been charged through by the rapid expansion of charging infrastructure and the policy interventions to support the shift. The building of green building codes and IoT-driven energy management has led to building efficiency, and finally, the efforts for industrial energy optimisation have been met through AI/ML-driven demand-side management in heavy industries. 

Market Trends, Investment, and Industry Adoption 

The World Energy Investment Report 2024 (IEA) projects global energy investment to surpass $3 trillion, with $2 trillion allocated to clean energy. India’s clean energy investment reached $68 billion in 2023, a 40%+ rise from 2016-2020, with nearly 50% directed toward low-emission power, including solar PV. Investment is set to double by 2030 but needs a 20% further rise to meet climate goals.

India’s ESG push is driven by Net Zero 2070, SEBI’s BRSR mandates, and UN SDGs, with rising scrutiny on corporate governance. ESG-aligned investments are expanding, reinforcing sustainability. Meanwhile, energy efficiency in manufacturing minimizes waste and environmental impact, while digital transformation in energy management boosts renewable integration, grid reliability, and cost efficiency, ensuring a sustainable energy transition.

The Way Forward 

There are multiple implementation bottlenecks present for the active policies which include infrastructure paucity, financing issues and even the on-ground implementational challenges of the active policies. To combat these issues India needs to adopt measures for promoting public-private partnerships to scale energy-efficient solutions. Incentives for industries to adopt green technologies should be strengthened (tax exemptions and subsidies for specific periods), with increased R&D support and regulatory sandboxes to encourage adoption. Finally, the role of industries, policymakers and consumers needs to be in tandem to accelerate the efforts made towards a sustainable and green future for India. Emerging technologies play an important in bridging gaps and aim towards the adoption of global best practices for India.

References

• https://instituteofsustainabilitystudies.com/insights/lexicon/green-technologies-innovations-opportunities-challenges/
• https://powermin.gov.in/sites/default/files/The_Energy_Conservation_Amendment_Act_2022_0.pdf‍
• https://www.ibef.org/blogs/esg-investing-in-india-navigating-environmental-social-and-governance-factors-for-sustainable-growth