#FactCheck - Manipulated Image Alleging Disrespect Towards PM Circulates Online

Introduction 

The Data Protection Data Privacy Act 2023 is the most essential step towards protecting, prioritising, and promoting the users’ privacy and data protection. The Act is designed to prioritize user consent in data processing while assuring uninterrupted services like online shopping, intermediaries, etc. The Act specifies that once a user provides consent to the following intermediary platforms, the platforms can process the data until the user withdraws the rights of it. This policy assures that the user has the entire control over their data and is accountable for its usage.

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A keen Outlook 

The Following Act also provides highlights for user-specific purpose, which is limited to data processing. This step prevents the misuse of data and also ensures that the processed data is being for the purpose for which it was obtained at the initial stage from the user.

1. Data Fudiary and Processing of Online Shopping Platforms: The Act Emphasises More on Users’ Consent. Once provided, the Data Fudiary can constantly process the data until it is specifically withdrawn by the Data Principal.

• Detailed Analysis

• Consent as a Foundation: The Act places the user's consent as a backbone to the data processing. It sets clear boundaries for data processing. It can be Collecting, Processing, and Storing, and must comply with users’ consent before being used.
• Uninterrupted Data processing: With the given user consent, the intermediaries are not time-restrained. As long as the user does not obligate their consent, the process will be ongoing.

2. Consent and Order Fulfillment: Consent, once provided, encloses all the activities related to the specific purpose for which it was meant to the data it was given for subsequent actions such as order fulfilment. 

• Detailed Analysis

• Purpose-Limited Consent: The consent given is purpose-limited. The platform cannot misuse the obtained data for its personal use.
• Seamless User Experience: By ensuring that the user consent covers the full transactions, spared from the unwanted annoyance of repeated consent requests from the actual ongoing activities. 

3. Data Retention and Rub Out on Online Platforms: Platforms must ensure data minimisation post its utilisation period. This extends to any kind of third-party processors they might take on.

• Detailed Analysis

• Minimization and Security Assurance: By compulsory data removal on post ultization,This step helps to reduce the volume of data platforms hold, which leads to minimizing the risk to data.
• Third-Party Accountability, User Privacy Protection. 

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Influence from Global frameworks

The impactful changes based on global trends and similar legislation( European Union’s GDPR) here are some fruitful changes in intermediaries and social media platforms experienced after the implementation of the DPDP Act 2023.

1. Solidified Consent Mechanism: Platforms and intermediatries need to ensure the users’ consent is categorically given, and informed, and should be specific to which the data is obtained. This step may lead to user-friendly consent forms activities and prompts. 
2. Data Minimizations: Platforms that tend to need to collect the only data necessary for the specific purpose mentioned and not retain information beyond its utility.
3. Transparency and Accountability: Data collecting Platforms need to ensure transparency in data collecting, data processing, and sharing practices. This involves more detailed policy and regular audits.
4. Data Portability: Users have the right to request for a copy of their own data used in format, allowing them to switch platforms effectively.
5. Right to Obligation: Users can have the request right to deletion of their data, also referred to as the “Right to be forgotten”.
6. Prescribed Reporting: Under circumstances of data breaches, intermediary platforms are required to report the issues and instability to the regulatory authorities within a specific timeline.
7. Data Protection Authorities: Due to the increase in data breaches, Large platforms indeed appoint data protection officers, which are responsible for the right compliance with data protection guidelines.
8. Disciplined Policies: Non-compliance might lead to a huge amount of fines, making it indispensable to invest in data protection measures.
9. Third-Party Audits: Intermediaries have to undergo security audits by external auditors to ensure they are meeting the expeditions of the following compliances.
10. Third-Party Information Sharing Restrictions: Sharing personal information and users’ data with third parties (such as advertisers) come with more detailed and disciplined guideline and user consent.

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Conclusion 

The Data Protection Data Privacy Act 2023 prioritises user consent, ensuring uninterrupted services and purpose-limited data processing. It aims to prevent data misuse, emphasising seamless user experiences and data minimisation. Drawing inspiration from global frameworks like the EU's GDPR, it introduces solidified consent mechanisms, transparency, and accountability. Users gain rights such as data portability and data deletion requests. Non-compliance results in significant fines. This legislation sets a new standard for user privacy and data protection, empowering users and holding platforms accountable. In an evolving digital landscape, it plays a crucial role in ensuring data security and responsible data handling.

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References:

• https://www.meity.gov.in/writereaddata/files/Digital%20Personal%20Data%20Protection%20Act%202023.pdf
• https://www.mondaq.com/india/privacy-protection/1355068/data-protection-law-in-india-analysis-of-dpdp-act-2023-for-businesses--part-i
• https://www.hindustantimes.com/technology/explained-indias-new-digital-personal-data-protection-framework-101691912775654.html

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Introduction

Misinformation has the potential to impact people, communities and institutions alike, and the ramifications can be far-ranging. From influencing voter behaviours and consumer choices to shaping personal beliefs and community dynamics, the information we consume in our daily lives affects every aspect of our existence. And so, when this very information is flawed or incomplete, whether accidentally or deliberately so, it has the potential to confuse and mislead people. 

‘Debunking’ is the process of exposing false information or countering inaccuracies and manipulation by presenting actual facts. The goal is to minimise the harmful effects of misinformation by informing and educating people. Debunking initiatives work hard to expose false information and cut down conspiracies, catalogue evidence of false information, clearly identify sources of misinformation vs. accurate information, and assert the truth. Debunking looks at building capacity and educating people both as a strategy and goal. 

Debunking is most effective when it comes from trusted sources, provides detailed explanations, and offers guidance and verifiable advice. Debunking is reactive in nature and it focuses on specific instances of misinformation and is closely tied to fact-checking. Debunking aims to mitigate the impact of misinformation that has already spread. As such, the approach is to contain and correct, post-occurrence. The most common method of debunking is collaboration between fact-checking groups and social media companies. When journalists or other fact-checkers identify false or misleading content, social media sites flag or label it such, so that audiences are alerted. Debunking is an essential method for reducing the impact and incidence of misinformation by providing real facts and increasing overall  accuracy of content  in the digital information ecosystem.

Role of Debunking the Misinformation 

Debunking fights against false or misleading information by correcting false claims, myths, and misinformation with evidence-based rebuttals. It combats untruths and the spread of misinformation by providing and disseminating debunked evidence to the public. Debunking by presenting evidence that contradicts misleading facts and encourages individuals to develop fact-checking habits and proactively check for authenticated sources. Debunking plays a vital role in boosting trust in credible sources by offering evidence-based corrections and enhancing the credibility of online information. By exposing falsehoods and endorsing qualities like information completeness and evidence-backed data and logic, debunking efforts help create a culture of well-informed and constructive public conversations and analytical exchanges. Effectively dispelling myths and misinformation can help create communities and societies that are more educated, resilient, and goal-oriented.

Debunking as a tailoring Strategy to counter Misinformation 

Understanding the information environment and source trustworthiness is critical for developing effective debunking techniques. Successful debunking efforts use clear messages, appealing forms, and targeted distribution to reach a wide range of netizens.  Debunking as an effective method for combating misinformation includes analysing successful efforts, using fact-checking, relying on reputable sources for corrections, and using scientific communication. Fact-checking plays a critical role in ensuring information accuracy and holding people accountable for making misleading claims. Collaborative efforts and transparent techniques can boost the credibility and efficacy of fact-checking activities and boost the legitimacy and effectiveness of debunking initiatives at a larger scale. Scientific communication is also critical for debunking myths about different topics/concerns by giving evidence-based information. Clear and understandable framing of scientific knowledge is critical for engaging broad audiences and effectively refuting misinformation. 

CyberPeace Policy Recommendations

1. It is recommended that debunking initiatives must highlight core facts, emphasising what is true over what is wrong and establishing a clear contrast between the two. This is crucial as people are more likely to believe familiar information even if they learn later that it is incorrect. Debunking must provide a comprehensive explanation, filling the ‘information gap’ created by the myth. This can be done by explaining things as clearly as possible, as people may stop paying attention if they are faced with an overload of competing information. The use of visuals to illustrate core facts is an effective way to help people understand the issue and clearly tell the difference between information and misinformation.
2. Individuals can play a role in debunking misinformation on social media by highlighting inconsistencies, recommending related articles with corrections or sharing trusted sources and debunking reports in their communities. 
3. Governments and regulatory agencies can improve information openness by demanding explicit source labelling and technical measures to be implemented on platforms. This can increase confidence in information sources and equip people to practice discernment when they consume content online. Governments should also support and encourage independent fact-checking organisations that are working to disprove misinformation. Digital literacy programmes may teach the public how to critically assess information online and spot any misinformation.
4. Tech businesses may enhance algorithms for detecting and flagging misinformation, therefore reducing the propagation of misleading information. Offering options for people to report suspicious/doubtful information and misinformation can empower them and help them play an active role in identifying and rectifying inaccurate information online and foster a more responsible information environment on the platforms.
   

Conclusion

Debunking is an effective strategy to counter widespread misinformation through a combination of fact-checking, scientific evidence, factual explanations, verified facts and corrections. Debunking can play an important role in fostering a culture where people look for authenticity while consuming the information and place a high value on trusted and verified information. A collaborative strategy can increase the legitimacy and reach of debunking efforts, making them more effective in reaching larger audiences and being easy-to-understand for a wide range of demographics. In a complex and ever-evolving digital ecosystem, it is important to build information resilience both at the macro level for the ecosystem as a whole and at the micro level, with the individual consumer. Only then can we ensure a culture of mindful, responsible content creation and consumption. 

References

1. https://stratcomcoe.org/cuploads/pfiles/nato_stratcom_coe_fact-checking_and_debunking_02-02-2021-1.pdf

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Introduction

To combat the problem of annoying calls and SMS, telecom regulator TRAI has urged service providers to create a uniform digital platform in two months that will allow them to request, maintain, and withdraw customers’ approval for promotional calls and messages. In the initial stage, only subscribers will be able to initiate the process of registering their consent to receive promotional calls and SMS, and later, business entities will be able to contact customers to seek their consent to receive promotional messages, according to a statement issued by the Telecom Regulatory Authority of India (TRAI) on Saturday.

TRAI Directs Telecom Providers to Set Up Digital Platform

TRAI has now directed all access providers to develop and deploy the Digital Consent Acquisition (DCA) facility for creating a unified platform and process to digitally register customers’ consent across all service providers and principal entities. Consent is received and maintained under the current system by several key entities such as banks, other financial institutions, insurance firms, trading companies, business entities, real estate businesses, and so on.

The purpose, scope of consent, and the principal entity or brand name shall be clearly mentioned in the consent-seeking message sent over the short code,” according to the statement.

It stated that only approved online or app links, call-back numbers, and so on will be permitted to be used in consent-seeking communications.

TRAI issued guidelines to guarantee that all voice-based Telemarketers are brought under a single Distributed ledger technology (DLT) platform for more efficient monitoring of nuisance calls and unwanted communications. It also instructs operators to actively deploy AI/ML-based anti-phishing systems as well as to integrate tech solutions on the DLT platform to deal with malicious calls and texts.

TRAI has issued two separate Directions to Access Service Providers under TCCCPR-2018 (Telecom Commercial Communications Customer Preference Regulations) to ensure that all promotional messages are sent through Registered Telemarketers (RTMs) using approved Headers and Message Templates on Distributed Ledger Technologies (DLT) platform, and to stop misuse of Headers and Message Templates,” the regulator said in a statement.

Users can already block telemarketing calls and texts by texting 1909 from their registered mobile number. By dialing 1909, customers can opt out of getting advertising calls by activating the do not disturb (DND) feature.

Telecom providers operate DLT platforms, and businesses involved in sending bulk promotional or transactional SMS must register by providing their company information, including sender IDs and SMS templates.

According to the instructions, telecom companies will send consent-seeking messages using the common short code 127. The goal, extent of consent, and primary entity/brand name must be clearly stated in the consent-seeking message delivered via the shortcode.

TRAI stated that only whitelisted URLs/APKs (Android package kits file format)/OTT links/call back numbers, etc., shall be used in consent-seeking messages.

Telcos must “ensure that promotional messages are not transmitted by unregistered telemarketers or telemarketers using telephone numbers (10 digits numbers).” Telecom providers have been urged to act against all erring telemarketers in accordance with the applicable regulations and legal requirements.

Users can, however, refuse to receive any consent-seeking messages launched by any significant Telcos have been urged to create an SMS/IVR (interactive voice response)/online service for this purpose.

According to TRAI’s timeline, the consent-taking process by primary companies will begin on September 1.According to a nationwide survey conducted by a local circle, 66% of mobile users continue to receive three or more bothersome calls per day, the majority of which originate from personal cell numbers.

There are scams surfacing on the internet with new types of scams, like WhatsApp international call scams. The latest scam is targeting Delhi police, the scammers pretend to be police officials of Delhi and ask for the personal details of the users and the calling them from a 9-digit number.

A recent scam

A Twitter user reported receiving an automated call from +91 96681 9555, stating, “This call is from Delhi Police.” It went on to ask her to stay in the queue since some of her documents needed to be picked up. Then he said he is a sub-inspector at New Delhi’s Kirti Nagar police station. He then questioned if she had lately misplaced her Aadhaar card, PAN card, or ATM card, to which she replied ‘no’. The fraudster then claims to be a cop and asks her to validate the final four digits of her card because they have discovered a card with her name on it. And so many other people tweeted about this.

The scams are constantly increasing as earlier these scammers asked for account details and claimed to be Delhi police and used 9-digit numbers for scamming people.

TRAI’s new guidelines regarding the consent to receive any promotional calls and messages to telecommunication providers will be able to curb the scams.

The e- KYC is an essential requirement as e-KYC offers a more secure identity verification process in an increasingly digital age that uses biometric technologies to provide quick results.

Conclusion

The aim is to prevent unwanted calls and communications sent to customers via digital methods without their permission. Once this platform is implemented, an organization can only send promotional calls or messages with the customer’s explicit approval. Companies use a variety of methods to notify clients about their products, including phone calls, text messages, emails, and social media. Customers, however, are constantly assaulted with the same calls and messages as a result of this practice. With the constant increase in scams, the new guideline of TRAI will also curb the calling of Scams. digital KYC prevents SIM fraud and offers a more secure identity verification method.