#FactCheck - An edited video of Bollywood actor Ranveer Singh criticizing PM getting viral

Introduction

The insurance industry is a target for cybercriminals due to the sensitive nature of the information it holds. This makes it essential for insurance companies to have robust cybersecurity measures to protect their data and customers’ personal information.

Cyber fraud in India’s insurance industry is increasing. It is reported that the Indian insurance sector has witnessed a surge in cyber-attacks, with several instances of data breaches, identity thefts, and financial fraud being reported. These cybercrimes not only pose a significant threat to the financial stability of the insurance industry but also to the privacy and security of policyholders.

Cyber Frauds in the Insurance Industry

The insurance industry in India has been the target of increasing cyber fraud in recent years. With the growing digital transformation trend, insurance companies have become increasingly vulnerable to cyber-attacks. Cyber frauds in the insurance industry are initiated by hackers who use various techniques such as phishing, malware, ransomware, and social engineering to gain unauthorised access to policyholders’ personal data and sensitive information

Kinds of cyber frauds in the insurance industry

It is essential for insurers and policyholders alike to be aware of these kinds of cyber-attacks on insurance companies in today’s digital age. Staying educated about these threats can help prevent them from happening in the future.

Identity theft– One common type of cyber fraud that occurs in the insurance industry is identity theft. In this type of fraud, criminals steal personal information such as name, address, date of birth and social security numbers through phishing emails or fraudulent websites. They then use this information to open fraudulent policies or access existing ones.

Payment fraud- Another type of cyber fraud that is on the rise is payment fraud. In this type of fraud, hackers intercept electronic payments made by policyholders or agents using fake bank accounts or compromised payment gateways. The money is then siphoned into untraceable accounts, making it difficult for law enforcement agencies to identify and arrest the perpetrators.

Phishing attacks- Where the fraudsters posed as company officials and sent emails to policyholders requesting their account details. The unsuspecting customers fell for this scam and shared their sensitive information, which was then used to access their accounts and steal funds.

Hacking- Where hackers breach the company’s system to gain access to policyholder data. The hackers’ stoles personal records, including names, addresses, phone numbers, social security numbers, and financial information, which they later sell on the dark web.

Fake policies scam- Fraudsters create fake policies using stolen identities and collect premiums from innocent customers. The insurer then voided these policies due to fraudulent activity leaving those people without valid coverage when they needed it most. The victims suffer significant financial losses due to this scam.

Fake Insurance Websites- Discuss the creation of deceptive websites that imitate well-known insurance companies, where unsuspecting individuals provide their personal details, leading to identity theft or financial losses.

Prevention of Cyber Frauds in the Insurance Industry- Best practices to follow

Prevention is better than cure, which also holds true in the case of cyber fraud in the insurance industry. The industry must take proactive steps to prevent such frauds from occurring in the first place. One of the most effective ways to do so is by investing in cybersecurity measures that are specifically designed for the insurance sector.

Insurance companies must conduct regular employee training programs on cybersecurity best practices. This includes educating employees on how to identify and avoid phishing emails, create strong passwords, and recognise potential cyber threats. Companies should also establish a reporting mechanism for employees to report suspicious activity or incidents immediately.

Having proper access controls in place is also necessary. This means limiting access to sensitive data only to those employees who need it, implementing two-factor authentication, and regularly monitoring user activity logs. Regular audits can also provide an extra layer of protection against potential threats by identifying vulnerabilities that may have been overlooked during routine security checks.

Another essential step is encrypting all data transmitted between different systems and devices. Encryption scrambles data into unreadable codes that can only be deciphered using a decryption key, making it difficult for hackers to intercept or steal information in transit.

Legal Framework for Cyber Frauds in the Insurance Industry

The legal framework for cyber fraud in the insurance industry is critical to preventing such crimes. The Insurance Regulatory and Development Authority of India (IRDAI) has issued guidelines for insurers to establish a cybersecurity framework. The guidelines require insurers to conduct regular risk assessments, implement security measures, and ensure compliance with data privacy laws.

The Information Technology Act 2000, is another significant piece of legislation dealing with cyber fraud in India. The act defines offences such as unauthorised access to a computer system, hacking, and tampering with data. It also provides for stringent penalties and imprisonment for those found guilty of such offences.

The IRDAI’s guidelines provide insurers with a roadmap to establish robust cybersecurity measures to help prevent cyber fraud in the insurance industry. Stringent implementation of these guidelines will go a long way in safeguarding sensitive customer information from falling into the wrong hands.

Best Practices for Insurers and Policyholders

Insurers:

Implementing Strong Authentication: Encouraging the use of multi-factor authentication and secure login processes to safeguard customer accounts and prevent unauthorised access.

Regular Employee Training: Conduct cybersecurity awareness programs to educate employees about the latest threats and preventive measures.

Investing in Advanced Technologies: Utilizing robust cybersecurity tools and systems to promptly detect and mitigate potential cyber threats.

Policyholders:

Vigilance and Awareness: Policyholders must stay vigilant while sharing personal information online and verify the authenticity of insurance websites and communication channels.

Regular Updates and Patches: Advising individuals to keep their devices and software up to date to minimise vulnerabilities that cybercriminals can exploit.

Secure Online Practices: Encouraging the use of strong and unique passwords, avoiding sharing sensitive information on unsecured networks, and exercising caution when clicking on suspicious links or attachments.

Conclusion

As the Indian insurance industry embraces digitisation, the risk of cyber scams and data breaches becomes a significant concern. Insurers and policyholders must collaborate to ensure robust cybersecurity measures are in place to protect sensitive information and financial interests.

It is essential for insurance companies to invest in robust cybersecurity measures that can detect and prevent fraud attempts. Additionally, educating employees on the dangers of cyber fraud and implementing strict compliance measures can go a long way in mitigating risks. With these efforts, the insurance industry can continue to provide trustworthy and reliable services to its customers while protecting against cyber threats. As technology continues to evolve, it is imperative that the insurance industry adapts accordingly and remains vigilant against emerging threats.

The world of Artificial Intelligence is entering a new phase with the rise of Agentic AI, often described as the third wave of AI evolution. Unlike earlier systems that relied on static models (that learn from the information that is fed) and reactive outputs, Agentic AI introduces intelligent agents that can make decisions, take initiative, and act autonomously in real time. These systems are designed to require minimal human oversight while actively collaborating and learning continuously. Such capabilities indicate an incoming shift, especially in the ways in which Indian businesses can function. For better understanding, Agentic AI is capable of streamlining operations, personalising services, and driving innovations at scale.

India and Agentic AI

Building as we go, India is making continuous strides in the AI revolution- deliberating on government frameworks, and simultaneously adapting. At Microsoft's Pinnacle 2025 summit in Hyderabad, India's pivotal role in shaping the future of Agentic AI was brought to the spotlight. With over 17 million developers on GitHub and ambitions to become the world's largest developer community by 2028, India's tech talent is gearing up to lead global AI innovations. Microsoft's Azure AI Foundry, also highlighted the country's growing influence in the AI landscape.

Indian companies are actively integrating Agentic AI into their operations to enhance efficiency and customer experience. Zomato is leveraging AI agents to optimise delivery logistics, ensuring timely and efficient service. Infosys has developed AI-driven copilots to assist developers in code generation, reducing development time, requiring fewer people to work on a particular project, and improving software quality. 

As per a report by Deloitte, the Indian AI market is projected to grow potentially $20 billion by 2028. However, this is accompanied by significant challenges. 92% of Indian executives identify security concerns as the primary obstacle to responsible AI usage. Additionally, regulatory uncertainties and privacy risks associated with sensitive data were also highlighted.

Challenges in Adoption

Despite the enthusiasm, several barriers hinder the widespread adoption of Agentic AI in India:

• Skills Gap: While the AI workforce is expected to grow to 1.25 million by 2027, the current growth rate of 13% is considered to be insufficient with respect to the demands of the market. 
• Data Infrastructure: Effective AI systems require robust, structured, and accessible datasets. Many organisations lack the necessary data maturity, leading to flawed AI outputs and decision-making failures.
• Trust and Governance: Building trust in AI systems is crucial. Concerns over data privacy, ethical usage, and regulatory compliance require robust governance frameworks to ensure the adoption of AI in a responsible manner.
• Looming fear of job loss: As AI continues to take up more sophisticated roles, a general feeling of hesitancy with respect to the loss of employment/human labour might come in the way of adopting such measures.
• Outsourcing: Currently, most companies prefer outsourcing or buying AI solutions rather than building them in-house. This gives rise to the issue of adapting to evolving needs.

The Road Ahead

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To fully realise the potential of Agentic AI, India must address the following challenges :

• Training the Workforce: Initiatives and workshops tailored for employees that provide AI training can prove to be helpful. Some relevant examples are Microsoft’s commitment to provide AI training to 2 million individuals by 2025 and Infosys's in-house AI training programs.
• Data Readiness: Investing in modern data infrastructure and promoting data literacy are essential to improve data quality and accessibility.
• Establishing Governance Frameworks: Developing clear regulatory guidelines and ethical standards will foster trust and facilitate responsible AI adoption. Like the IndiaAI mission, efforts regarding evolving technology and keeping up with it are imperative.

Agentic AI holds unrealised potential to transform India's business landscape when coupled with innovation and a focus on quality that enhances global competitiveness. India is at a position where by proactively addressing the existing challenges, this potential can be realised and set the foundation for a new technological revolution (along with in-house development), solidifying its position as a global AI leader.

References

• https://economictimes.indiatimes.com/tech/artificial-intelligence/india-facing-shortage-of-agentic-ai-professionals-amid-surge-in-demand/articleshow/120651512.cms?from=mdr
• https://economictimes.indiatimes.com/tech/artificial-intelligence/india-a-global-leader-in-agentic-ai-adoption-deloitte-report/articleshow/119906474.cms?from=mdr
• https://inc42.com/features/from-zomato-to-infosys-why-indias-biggest-companies-are-betting-on-agentic-ai/
• https://www.hindustantimes.com/india-news/agentic-ai-next-big-leap-in-workplace-automation-101742548406693.html
• https://www.deloitte.com/in/en/about/press-room/india-rides-the-agentic-ai-wave.html
• https://www.businesstoday.in/tech-today/news/story/ais-next-chapter-starts-in-india-microsoft-champions-agentic-ai-at-pinnacle-2025-474286-2025-05-01
• https://www.hindustantimes.com/opinion/calm-before-ai-storm-a-moment-to-prepare-101746110985736.html‍
• https://www.financialexpress.com/life/technology/why-agentic-ai-is-the-next-big-thing/3828357/
  

Executive Summary:

A viral claim circulating on social media suggests that the Indian government is offering a 50% subsidy on tractor purchases under the so-called "Kisan Tractor Yojana." However, our research reveals that the website promoting this scheme, allegedly under the Ministry of Agriculture and Farmers Welfare, is misleading. This report aims to inform readers about the deceptive nature of this claim and emphasize the importance of safeguarding personal information against fraudulent schemes.

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Claim:

A website has been circulating misleading information, claiming that the Indian government is offering a 50% subsidy on tractor purchases under the so-called "Kisan Tractor Yojana." Additionally, a YouTube video promoting this scheme suggests that individuals can apply by submitting certain documents and paying a small, supposedly refundable application fee. 

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Fact Check: 

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Our research has confirmed that there is no scheme by the Government of India named 'PM Kisan Tractor Yojana.' The circulating announcement is false and appears to be an attempt to defraud farmers through fraudulent means.

While the government does provide various agricultural subsidies under recognized schemes such as the PM Kisan Samman Nidhi and the Sub-Mission on Agricultural Mechanization (SMAM), no such initiative under the name 'PM Kisan Tractor Yojana' exists. This misleading claim is, therefore, a phishing attempt aimed at deceiving farmers and unlawfully collecting their personal or financial information.

Farmers and stakeholders are advised to rely only on official government sources for scheme-related information and to exercise caution against such deceptive practices.

To assess the authenticity of the “PM Kisan Tractor Yojana” claim, we reviewed the websites farmertractoryojana.in and tractoryojana.in. Our analysis revealed several inconsistencies, indicating that these websites are fraudulent.

As part of our verification process, we evaluated tractoryojana.in using Scam Detector to determine its trustworthiness. The results showed a low trust score, raising concerns about its legitimacy. Similarly, we conducted the same check for farmertractoryojana.in, which also appeared untrustworthy and risky. The detailed results of these assessments are attached below.

Given that these websites falsely present themselves as government-backed initiatives, our findings strongly suggest that they are part of a fraudulent scheme designed to mislead and exploit individuals seeking genuine agricultural subsidies.

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During our research, we examined the "How it Works" section of the website, which outlines the application process for the alleged “PM Kisan Tractor Yojana.” Notably, applicants are required to pay a refundable application fee to proceed with their registration. It is important to emphasize that no legitimate government subsidy program requires applicants to pay a refundable application fee.

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Our research found that the address listed on the website, “69A, Hanuman Road, Vile Parle East, Mumbai 400057,” is not associated with any government office or agricultural subsidy program. This further confirms the website’s fraudulent nature. Farmers should verify subsidy programs through official government sources to avoid scams.

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A key inconsistency is the absence of a verified social media presence. Most legitimate government programs maintain official social media accounts for updates and communication. However, these websites fail to provide any such official handles, further casting doubt on their authenticity.

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Upon attempting to log in, both websites redirect to the same page, suggesting they may be operated by the same entity or individual. This further raises concerns about their legitimacy and reinforces the likelihood of fraudulent activity.

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Conclusion:

Our research confirms that the "PM Kisan Tractor Yojana" claim is fraudulent. No such government scheme exists, and the websites promoting it exhibit multiple red flags, including low trust scores, a misleading application process requiring a refundable fee, a false address, and the absence of an official social media presence. Additionally, both websites redirect to the same page, suggesting they are operated by the same entity. Farmers are advised to rely on official government sources to avoid falling victim to such scams.

• Claim: PM-Kisan Tractor Yojana Government Offering Subsidy on tractors.
• Claimed On: Social Media
• Fact Check:  False and Misleading 

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