#FactCheck - Viral Photo of Dilapidated Bridge Misattributed to Kerala, Originally from Bangladesh

Introduction

Cert-In (Indian Computer Emergency Response Team) has recently issued the “Guidelines on Information Security Practices” for Government Entities for Safe & Trusted Internet. The guideline has come at a critical time when the Draft Digital India Bill is about to be released, which is aimed at revamping the legal aspects of Indian cyberspace. These guidelines lay down the policy framework and the requirements for critical infrastructure for all government organisations and institutions to improve the overall cyber security of the nation.

What is Cert-In?

A Computer Emergency Response Team (CERT) is a group of information security experts responsible for the protection against, detection of and response to an organisation’s cybersecurity incidents. A CERT may focus on resolving data breaches and denial-of-service attacks and providing alerts and incident handling guidelines. CERTs also conduct ongoing public awareness campaigns and engage in research aimed at improving security systems. The Ministry of Electronics and Information Technology (MeitY) oversees CERT-In. It regularly releases alerts to help individuals and companies safeguard their data, information, and ICT (Information and Communications Technology) infrastructure.

Indian Computer Emergency Response Team (CERT-In) has been established and appointed as national agency in respect of cyber incidents and cyber security incidents in terms of the provisions of section 70B of Information Technology (IT) Act, 2000.

CERT-In requests information from service providers, intermediaries, data centres, and body corporates to coordinate reaction actions and emergency procedures regarding cyber security incidents. It is a focal point for incident reporting and offers round-the-clock security services.  It manages cyber occurrences that are tracked and reported while continuously analysing cyber risks. It strengthens the security barriers for the Indian Internet domain.

Background

India is fast becoming one of the world’s largest connected nations – with over 80 Crore Indians  (Digital Nagriks) presently connected and using the Internet and cyberspace – and with this number is expected to touch 120 Crores in the coming few years. The Digital Nagriks of the country are using the Internet for business, education, finance and various applications and services including Digital Government services. Internet provides growth and innovation and at the same time it has seen rise in cybercrimes, user harm and other challenges to online safety. The policies of the Government are aimed at ensuring an Open, Safe & Trusted and Accountable Internet for its users. Government is fully cognizant and aware of the growing cyber security threats and attacks.

It is the Government of India’s objective to ensure that Digital Nagriks experience a Safe & Trusted Internet. Along with ubiquitous applications of Information & Communication Technologies (ICT) in almost all facets of service delivery and operations, continuously evolving cyber threats have become a concern for the Government. Cyber-attacks can come in the form of malware, ransomware, phishing, data breach etc., that adversely affect an organisation’s information and systems. Cyber threats leading to cyber-attacks or incidents can compromise the confidentiality, integrity, and availability of an organisation’s information and systems and can have far reaching impact on essential services and national interests. To protect against cyber threats, it is important for government entities to implement strong  cybersecurity measures and follow best practices. As ICT infrastructure of the Government entities is one of the preferred targets of the malicious actors, responsibility of implementing good cyber security practices for protecting computers, servers, applications, electronic systems, networks, and data from digital attacks, also remain with the ICT assets’ owner i.e. Government entity.

What are the new Guidelines about?

The Government of India (distribution of business) Rules, 1961’s First Schedule lists a number of Ministries, Departments, Secretariats, and Offices, along with their affiliated and subordinate offices, which are all subject to the rules. They also comprise all governmental organisations, businesses operating in the public sector, and other governmental entities under their administrative control.

“The government has launched a number of steps to guarantee an accessible, trustworthy, and accountable digital environment. With a focus on capabilities, systems, human resources, and awareness, we are extending and speeding our work in the area of cyber security, according to Rajeev Chandrasekhar, Minister of State for Electronics, Information Technology, Skill Development, and Entrepreneurship.

The Recommendations

• Various security domains are covered in the standards, including network security, identity and access management, application security, data security, third-party outsourcing, hardening procedures, security monitoring, incident management, and security audits.
• For instance, the rules advise using only a Standard User (non-administrator) account to use computers and laptops for regular work regarding desktop, laptop, and printer security in the workplace. Users may only be granted administrative access with the CISO’s consent.
• The usage of lengthy passwords containing at least eight characters that combine capital letters, tiny letters, numerals, and special characters; Never save any usernames or passwords in your web browser. Likewise, never save any payment-related data there.
• They include guidelines created by the National Informatics Centre for Chief Information Security Officers (CISOs) and staff members of Central government Ministries/Departments to improve cyber security and cyber hygiene in addition to adhering to industry best practises.

Conclusion

The government has been proactive in the contemporary times to eradicate the menace of cybercrimes and therreats from the Indian cyberspace and hence now we have seen a series of new bills and polices introduced by the Ministry of Electronics and Information Technology, and various other government organisations like Cert-In and TRAI. These policies have been aimed towards being relevant to time and current technologies. The threats from emerging technologies like web 3.0 cannot be ignored and hence with active netizen participation and synergy between government and corporates will lead to a better and improved cyber ecosystem in India.

Introduction

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In today’s digital era, warfare is being redefined. Defence Minister Rajnath Singh recently stated that “we are in the age of Grey Zone and hybrid warfare where cyber-attacks, disinformation campaigns and economic warfare have become tools to achieve politico-military aims without a single shot being fired.” The crippling cyberattacks on Estonia in 2007, Russia’s interference in the 2016 US elections, and the ransomware strike on the Colonial Pipeline in the United States in 2021 all demonstrate how states are now using cyberspace to achieve strategic goals while carefully circumventing the threshold of open war.

Legal Complexities: Attribution, Response, and Accountability

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Grey zone warfare challenges the traditional notions of security and international conventions on peace due to inherent challenges such as :

• Attribution
  The first challenge in cyber warfare is determining who is responsible. Threat actors hide behind rented botnets, fake IP addresses, and servers scattered across the globe. Investigators can follow digital trails, but those trails often point to machines, not people. That makes attribution more of an educated guess than a certainty. A wrong guess could lead to misattribution of blame, which could beget a diplomatic crisis, or worse, a military one.
• Proportional Response
  Even if attribution is clear, designing a response can be a challenge. International law does give room for countermeasures if they are both ‘necessary’ and ‘proportionate’. But defining these qualifiers can be a long-drawn, contested process. Effectively, governments employ softer measures such as protests or sanctions, tighten their cyber defences or, in extreme cases, strike back digitally.
• Accountability
  States can be held responsible for waging cyber attacks under the UN’s Draft Articles on State Responsibility. But these are non-binding and enforcement depends on collective pressure, which can be slow and inconsistent. In cyberspace, accountability often ends up being more symbolic than real, leaving plenty of room for repeat offences.

International and Indian Legal Frameworks

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Cyber law is a step behind cyber warfare since existing international frameworks are often inadequate. For example, the Tallinn Manual 2.0, the closest thing we have to a rulebook for cyber conflict, is just a set of guidelines. It says that if a cyber operation can be tied to a state, even through hired hackers or proxies, then that state can be held responsible. But attribution is a major challenge. Similarly, the United Nations has tried to build order through its Group of Governmental Experts (GGE) that promotes norms like “don’t attack. However, these norms are not binding, effectively leaving practice to diplomacy and trust.

India is susceptible to routine attacks from hostile actors, but does not yet have a dedicated cyber warfare law.  While Section 66F of the IT ACT, 2000, talks about cyber terrorism, and Section 75 lets Indian courts examine crimes committed abroad if they impact India,  grey-zone tactics like fake news campaigns, election meddling, and influence operations fall into a legal vacuum.

Way Forward

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• Strengthen International Cooperation
  Frameworks like the Tallinn Manual 2.0 can form the basis for future treaties. Bilateral and multilateral agreements between countries are essential to ensure accountability and cooperation in tackling grey zone activities.
• Develop Grey Zone Legislation
  India currently relies on the IT Act, 2000, but this law needs expansion to specifically cover grey zone tactics such as election interference, propaganda, and large-scale disinformation campaigns.
• Establish Active Monitoring Systems
  India must create robust early detection systems to identify grey zone operations in cyberspace. Agencies can coordinate with social media platforms like Instagram, Facebook, X (Twitter), and YouTube, which are often exploited for propaganda and disinformation, to improve monitoring frameworks.
• Dedicated Theatre Commands for Cyber Operations
  Along with the existing Defence Cyber Agency, India should consider specialised theatre commands for grey zone and cyber warfare. This would optimise resources, enhance coordination, and ensure unified command in dealing with hybrid threats.

Conclusion

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Grey zone warfare in cyberspace is no longer an optional tactic used by threat actors but a routine activity. India lacks the early detection systems, robust infrastructure, and strong cyber laws to counter grey-zone warfare. To counter this, India needs sharper attribution tools for early detection and must actively push for stronger international rules in this global landscape. More importantly, instead of merely blaming without clear plans, India should focus on preparing for solid retaliation strategies. By doing so, India can also learn to use cyberspace strategically to achieve politico-military aims without firing a single shot.

References

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• Tallinn Manual 2.0 on the International Law Applicable to Cyber Operations (Michael N. Schmitt)
• UN Document on International Law in Cyberspace (UN Digital Library)
• NATO Cyber Defence Policy
• Texas Law Review: State Responsibility and Attribution of Cyber Intrusions
• Deccan Herald: Defence Minister on Grey Zone Warfare
• VisionIAS: Grey Zone Warfare
• Sachin Tiwari, The Reality of Cyber Operations in the Grey Zone

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Introduction

WhatsApp has become the new platform for scams, and the number of cases of WhatsApp scams is increasing daily. Just like that, a new WhatsApp scam has been started, and many WhatsApp users in India have reported receiving missed calls from unknown international numbers. Worse, one does not even have to answer the call to be scammed. A missed call is sufficient to be scammed.

Millions of populations switch from normal SMS to WhatsApp, usually, people used to get fake messages and marketing messages, but the trend of scamming has been evolving now.  Most people get calls from different countries, and they are concerned about how these scammers got the numbers. WhatsApp works through VoIP networks, so no extra charges from any country exist. And about 500 million WhatsApp users are getting these scam calls, the calls are mainly on job-scams of promising part-time employment and opportunities. These types of job scam calls have been started reporting in 2023.

People reporting missed calls from countries like Ethiopia (+251), Malaysia (+60), Indonesia (+62), Vietnam (+84), etc.

The agenda of these calls are still unclear. Still, in some cases, the scammers ask for confidential information from WhatsApp users, like bank details, so the users must not reveal their personal information. Also, it is important to note that if you get any calls from a particular country, it necessarily does not mean it is from that country. Various agencies sell international numbers for WhatsApp calls.

Why has WhatsApp become a hub scam?

The generation has evolved and dumped the old SMS into WhatsApp. From school to college and offices, people use WhatsApp for their official work, as it is very easy and user-friendly, so people avoid safety measures. Generally, users need to understand the consequences of technology and use it with safeguards and awareness. Many people lose money and become victims of scams on WhatsApp as they share their confidential information. And the worse is that one does not even have to answer the call to be scammed. A missed call is sufficient to be scammed.

Before these international calls scam, the user received a call from the scam that they were from KBC, and the user won something. Then sought confidential information by the excuse that they would transfer the money to the user, and because of that user got scammed by the scammers. These scams have risen rapidly lately.

Safeguards users can use against these scam calls

WhatsApp responds to complaints regarding international calls to “block and report.”

If you have already received such calls, the best thing you can do is report and block them right away. As a result, the same number does not return to your phone, and numerous identical reports may persuade WhatsApp to delete the number entirely.

WhatsApp is also working on an update allowing users to block calls from unknown numbers on the service.

Users must modify their phone’s and app’s fundamental privacy settings to protect themselves from data breaches. The calls are directed toward app users who are actively using the app. However, by modifying the account’s appearance, a user can lessen the likelihood of being added to the scammers’ attack lists.

Limit Privacy

Begin by modifying WhatsApp’s ‘who can see’ settings. If your profile photo, last seen, and online status are visible to anybody, restrict them to persons on your contact list only. Change the About and Groups options as well.

Turn on two-factor authentication

Enabling two-factor authentication on WhatsApp adds more security to your data. In addition, the app also supports biometric protection in case of theft or loss.

Active Reporting

The users should report as soon as they see something odd or suspicious activity.

A typical question that users have is, ‘Where do the scammers acquire my phone number from?’

The answer is a little more complicated than we thought. Your data is retained on the company database from the time you sign up on a website or reveal your phone number at a store in order to take advantage of promotional offers and promotions. Due to a lack of technological infrastructure and legislation to protect personal data, a scammer can simply obtain your information.

According to Palo Alto research, India is the second most vulnerable country in the APAC region in terms of cyberattacks and data breaches. A data protection law is essential in the face of increasing calls and data breaches.

The Digital Personal Data Protection bill is set to be introduced in the parliament’s monsoon session. The bill has the potential to protect data, which will help to eliminate scams.

Conclusion

Several people had tweeted on tweeter about receiving fake calls on WhatsApp from international numbers more than once. WhatsApp encrypts calls and messages, making it difficult to track the person, and it appears that hackers are taking advantage of this to swindle customers. If you receive a WhatsApp call from any of the above ISD codes, we strongly advise you not to answer it and to block the number so the bad actors do not call you again. Report & block immediately that’s what WhatsApp has been responding to the complainants.