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Introduction

The Department of Telecommunications (DoT) has launched the 'Digital Intelligence Platform (DIP)'and the 'Chakshu' facility on the Sanchar Saathi portal to combat cybercrimes and financial frauds. Union telecom, IT and railways minister Ashwini Vaishnaw announced the initiatives, stating that the government has been working to counter cyber frauds at national, organizational, and individual levels. The Sanchar Saathi portal has successfully tackled such attacks, and the two new portals will further enhance the capacity to check any kind of cyber security threat.

The Digital Intelligence Platform is a secure and integrated platform for real-time intelligence sharing, information exchange, and coordination among stakeholders, including telecom operators, law enforcement agencies, banks, financial institutions, social media platforms, and identity document issuing authorities. It also contains information regarding cases detected as misuse of telecom resources.

The 'Chakshu' facility allows citizens to report suspected fraud communication received over call, SMS, or WhatsApp with the intention of defrauding, such as KYC expiry, bank account/payment wallet/SIM/gas connection/electricity connection, sextortion, impersonations a government official/relative for sending money, and disconnection of all mobile numbers by the Department of Telecommunications.

The launch of these proactive initiatives or steps represents another significant stride by the Ministry of Communications and the Department of Telecommunications in combating cybersecurity threats to citizens' digital assets.

In this age of technology, there is a reason to be concerned about the threats posed by cybercrooks to individuals and organizations. The risk of using digital means for communication, e-commerce, and critical infrastructure has increased significantly. It is important to have proper measures in place to prevent cybercrime and destructive behavior. The Department of Telecommunication has unveiled "Chakshu," a digital intelligence portal aimed at combating cybercrimes. This platform seeks to enhance the country's cyber defense capabilities by providing enforcement agencies with effective tools and actionable intelligence for countering cybercrimes, including financial frauds.

Digital Intelligence Platform (DIP)

Digital Intelligence Platform (DIP) developed by the Department of Telecommunications is a secure and integrated platform for real-time intelligence sharing, information exchange and coordination among the stakeholders i.e. Telecom Service Providers(TSPs), law enforcement agencies (LEAs), banks and financial institutions(FIs), social media platforms, identity document issuing authorities etc. The portal also contains information regarding the cases detected as misuse of telecom resources. The shared information could be useful to the stakeholders in their respective domains. It also works as a backend repository for the citizen-initiated requests on the Sanchar Saathi portal for action by the stakeholders. The DIP is accessible to the stakeholders through secure connectivity, and the relevant information is shared based on their respective roles. However, the platform is not accessible to citizens.‍

What is Chakshu?

Chakshu, which means “eye” in Hindi, is a new feature on the Sanchar Saathi portal. This citizen-friendly platform allows you to report suspicious communication you receive via calls, SMS, or WhatsApp. “Chakshu” is a new advanced tool to safeguard against modern-day cybercriminal activities. Chakshu is a sophisticated design that uses the latest technologies for assembling and analyzing digital information and provides law enforcement agencies with useful data on what should be done next. Below are some of its attributes.

Here are some examples of what you can report:

-       Fraudulent messages claiming your KYC (Know Your Customer)details need to be updated.

-       Fraudulent requests to update your bank account, payment wallet, or SIM card details.

-       Phishing attempts impersonating government officials or relatives asking for money.

-       Fraudulent threats of disconnection of your sim connections.

How Chakshu Aims to crackdown Cybercrime and Financial Frauds

Chakshu is a new tool on the Sanchar Saathi platform that invites individuals to report suspected fraudulent communications received by phone, SMS, or WhatsApp. These fraudulent activities may include attempts to deceive individuals through schemes such as KYC expiry or update requests for bank accounts, payment wallets, SIM cards, gas connections, and electricity connections, sextortion, impersonation of government officials or relatives for financial gain, or false claims of mobile number disconnection by the Department of Telecommunications.

The tool is well-designed and equipped to help the investigators with actionable intelligence and insights, enabling LEAs to conduct targeted investigations on financial frauds and cyber-crimes; the tool helps in gathering a comprehensive data analysis and evidence collection capability by mapping out the connection between individuals, organizations and illicit activities, it, therefore, allows the law enforcement agencies in dismantling criminal activities and help the law enforcement agencies.

Chakshu’s Impact

India has launched Chakshu, a digital intelligence tool that strengthens the country's cybersecurity policy. Chakshu employs modern technology and real-time data analysis to enhance India's cyber defenses. Law enforcement can detect and neutralize possible threats by taking proactive approach to threat analysis and prevention before they become significant crises. Chakshu also improves the resilience of critical infrastructure and digital ecosystems, safeguarding them against cyber-attacks. Overall, Chakshu plays an important role in India's cybersecurity posture and the protection of national interests in the digital era.

Where can Chaksu be accessed?

Chakshu can be accessed through the government's Sanchar Saathi web portal:https://sancharsaathi.gov.in

Conclusion

The launch of the Digital Intelligence Platform and Chakshu facility is a step forward in safeguarding citizens from cybercrimes and financial fraud. These initiatives use advanced technology and stakeholder collaboration to empower law enforcement agencies. The Department of Telecommunications' proactive approach demonstrates the government's commitment to cybersecurity defenses and protecting digital assets, ensuring a safer digital environment for citizens and critical infrastructure.

References

• https://telecom.economictimes.indiatimes.com/news/policy/dot-launches-digital-intelligence-portal-chakshu-facility-to-curb-cybercrimes-financial-frauds/108220814
• https://bankingfrontiers.com/digital-intelligence-platform-launched-to-curb-cybercrime-financial-fraud/
• https://www.business-standard.com/india-news/calcutta-hc-justice-abhijit-gangopadhyay-sends-his-resignation-to-prez-cji-124030500367_1.html
• https://www.the420.in/dip-chakshu-government-launches-powerful-weapons-against-cybercrime/
• https://pib.gov.in/PressReleaseIframePage.aspx?PRID=2011383

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Executive Summary:

Microsoft rolled out a set of major security updates in August, 2024 that fixed 90 cracks in the MS operating systems and the office suite; 10 of these had been exploited in actual hacker attacks and were zero-days. In the following discussion, these vulnerabilities are first outlined and then a general analysis of the contemporary cyber security threats is also undertaken in this blog. This blog seeks to give an acquainted and non-acquainted audience about these updates, the threat that these exploits pose, and prevent measures concerning such dangers. 

1. Introduction

Nowadays, people and organisations face the problem of cybersecurity as technologies develop and more and more actions take place online. These cyber threats have not ceased to mutate and hence safeguarding organisations’ digital assets requires a proactive stand. This report is concerned with the vulnerabilities fixed by Microsoft in August 2024 that comprised a cumulative of 90 security weaknesses where six of them were zero-day exploits. All these make a terrible risk pose and thus, it is important to understand them as we seek to safeguard virtual properties. 

2. Overview of Microsoft’s August 2024 Security Updates

August 2024 security update provided by Microsoft to its products involved 90 vulnerabilities for Windows, Office, and well known programs and applications. These updates are of the latest type which are released by Microsoft under its Patch Tuesday program, a regular cum monthly release of all Patch updates. 

•  Critical Flaws: As expected, seven of the 90 were categorised as Critical, meaning that these are flaws that could be leveraged by hackers to compromise the targeted systems or bring operations to a halt. 
•  Zero-Day Exploits: A zero-day attack can be defined as exploits, which are as of now being exploited by attackers while the software vendor has not yet developed a patch for the same. It had managed 10 zero-days with the August update, which underlines that Microsoft and its ecosystems remain at risk. 
•  Broader Impact: These are not isolated to the products of Microsoft only They still persist Despite this, these vulnerabilities are not exclusive to the Microsoft products only. Other vendors such as Adobe, Cisco, Google, and others also released security advisories to fix a variety of issues which proves today’s security world is highly connected. 

3. Detailed Analysis of Key Vulnerabilities

This section provides an in-depth analysis of some of the most critical vulnerabilities patched in August 2024. Each vulnerability is explained in layman’s terms to ensure accessibility for all readers.

3. 1 CVE-2024-38189: Microsoft Project Remote Code Execution Vulnerability (CVSS score:8. 8) : 

 The problem is in programs that belong to the Microsoft Project family which is known to be a popular project management system. The vulnerability enables an attacker to produce a file to entice an user into opening it and in the process execute code on the affected system. This could possibly get the attacker full control of the user’s system as mentioned in the following section. 

 Explanation for Non-Technical Readers: Let us assume that one day you received a file which appears to be a normal word document. When it is opened, it is in a format that it secretly downloads a problematic program in the computer and this goes unnoticed. This is what could happen with this vulnerability, that is why it is very dangerous. 

 3. 2 CVE-2024-38178: Windows Scripting Engine Memory Corruption Vulnerability (CVSS score: 7.5):

Some of the risks relate to a feature known as the Windows Scripting Engine, which is an important system allowing a browser or an application to run scripts in a web page or an application. The weak point can result in corruption of memory space and an attacker can perform remote code execution with the possibility to affect the entire system. 

 Explanation for Non-Technical Readers: For the purpose of understanding how your computer memory works, imagine if your computer’s memory is a library. This vulnerability corrupts the structure of the library so that an intruder can inject malicious books (programs) which you may read (execute) on your computer and create havoc. 

 3. 3 CVE-2024-38193: WinSock Elevation of Privilege Vulnerability (CVSS score: 7. 8 )

 It opens up a security weakness in the Windows Ancillary Function Driver for WinSock, which is an essential model that masks the communication between the two. It enables the attacker to gain new privileges on the particular system they have attacked, in this case they gain some more privileges on the attacked system and can access other higher activities or details. 

 Explanation for Non-Technical Readers: This flaw is like somebody gaining access to the key to your house master bedroom. They can also steal all your valuable items that were earlier locked and could only be accessed by you. It lets the attacker cause more havoc as soon as he gets inside your computer. 

3. 4 CVE-2024-38106: Windows Kernel Elevation of Privilege Vulnerability (CVSS score: 7. 0) 

 This vulnerability targets what is known as the Windows Kernel which forms the heart or main frameworks of the operating system that controls and oversees the functions of the computer components. This particular weakness can be exploited and an opponent will be able to get high-level access and ownership of the system. 

 Explanation for Non-Technical Readers: The kernel can be compared to the brain of your computer. It is especially dangerous that if someone can control the brain he can control all the rest, which makes it a severe weakness. 

 3. 5 CVE-2024-38213: Windows Mark of the Web Security Feature Bypass Vulnerability (CVSS score: 6.5). 

 This vulnerability enables the attackers to evade the SmartScreen component of Windows which is used to safeguard users from accessing unsafe files. This weakness can be easily used by the attackers to influence the users to open files that are otherwise malicious. 

 Explanation for Non-Technical Readers: Usually, before opening a file your computer would ask you in advance that opening the file may harm your computer. This weak point makes your computer believe that this dangerous file is good and then no warning will be given to you. 

 4. Implications of the Vulnerabilities

These vulnerabilities, importantly the zero-day exploits, have significant implications on all users. 

•  Data Breaches: These weaknesses can therefore be manipulated to cause exposures of various data, occasioning data leaks that put individual and corporate information and wealth. 
•  System Compromise: The bad guys could end up fully compromising the impacted systems meaning that they can put in malware, pilfer data or simply shut down a program. 
•  Financial Loss: The organisations that do not patch these vulnerabilities on the shortest notice may end up experiencing a lot of losses because of having to deal with a lot of downtimes on their systems, having to incur the costs of remediating the systems that have been breached and also dealing with legal repercussions. 
•  Reputation Damage: Security breaches and IT system corruptions can result in loss of customer and partner confidence in an organisation’s ability to protect their information affecting its reputation and its position in the market. 

5. Recommendations for Mitigating Risks

Immediate measures should be taken regarding the risks linked to these issues since such weaknesses pose a rather high threat. The following are recommendations suitable for both technical and non-technical users. 

5. 1 Regular Software Updates 

 Make it a point that all the software, particularly operating systems and all Microsoft applications are updated. Any system out there needs to update it from Microsoft, and its Patch Tuesday release is crucial. 

 For Non-Technical Users: As much as possible, reply ‘yes’ to updates whenever your computer or smartphone prompts for it. These updates correct security matters and secure your instruments. 

 5. 2 Realisation of Phishing Attacks 

 Most of the risks are normally realised through phishing techniques. People should be taught diversifiable actions that come with crazy emails like clicking on links and opening attachments. 

 For Non-Technical Users: Do not respond to emails from unknown people and if they make you follow a link or download a file, do not do it. If it looks like spam, do not click on it. 

 5. 3 Security Software 

 Strong and reliable antivirus and anti-malware software can be used to identify and avoid the attacks that might have high chances of using these vulnerabilities. 

 For Non-Technical Users: Ensure you download a quality antivirus and always update it. This works like a security guard to your computer by preventing bad programs. 

 5. 4  Introduce Multi Factor Authentication (MFA)

 MFA works in a way to enforce a second factor of authentication before the account can be accessed; for instance, a user will be asked to input a text message or an authentication application. 

 For Non-Technical Users: NS is to make use of two-factor authentication on your accounts. It is like increasing the security measures that a man who has to burgle a house has to undergo by having to hammer an additional lock on the door. 

 5. 5 Network segmentations and Privileges management 

 Network segmentation should be adopted by organisations to prevent the spread of attacks while users should only be granted the privileges required to do their activities. 

 For Non- Technical Users: Perform the assessments of user privileges and the networks frequently and alter them in an effort of reducing the extent of the attacks. 

6. Global Cybersecurity Landscape and Vendor Patches

The other major vendors have also released patches to address security vulnerabilities in their products. The interdependent nature of technology has the effect on the entire digital ecosystem.

• Adobe, Cisco, Google, and Others: These companies have released updates to address the weaknesses in their products that are applied in different sectors. These patches should be applied promptly to enhance cybersecurity.
• Collaboration and Information Sharing:Security vendors as well as researchers and experts in the cybersecurity domain, need to remain vigilant and keep on sharing information on emerging threats in cyberspace.

7. Conclusion

The security updates companies such as Microsoft and other vendors illustrate the present day fight between cybersecurity experts and cybercriminals.  All the vulnerabilities addressed in this August 2024 update cycle are a call for prudence and constant protection of digital platforms. These vulnerabilities explain the importance of maintaining up-to-date systems, being aware of potential threats, and implementing robust security practices. Therefore, it is important to fortify our shield in this ever expanding threat domain, in order to be safe from attackers who use this weakness for their malicious purposes.

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Introduction

With the ever-growing technology where cyber-crimes are increasing, a new cyber-attack is on the rise, but it’s not in your inbox or your computer- it's targeting your phone, especially your smartphone. Cybercriminals are expanding their reach in India, with a new text-messaging fraud targeting individuals. The Indian Computer Emergency Response Team (CERT-In) has warned against "smishing," or SMS phishing. 

Understanding Smishing

Smishing is a combination of the terms "SMS" and "phishing." It entails sending false text messages that appear to be from reputable sources such as banks, government organizations, or well-known companies. These communications frequently generate a feeling of urgency in their readers, prompting them to click on harmful links, expose personal information, or conduct financial transactions.

When hackers "phish," they send out phony emails in the hopes of tricking the receiver into clicking on a dangerous link. Smishing is just the use of text messaging rather than email. In essence, these hackers are out to steal your personal information to commit fraud or other cybercrimes. This generally entails stealing money – usually your own, but occasionally also the money of your firm.

The cybercriminals typically use these tactics to lure victims and steal the information.

Malware- The cyber crooks send the smishing URL link that might tick you into downloading malicious software on your phone itself. This SMS malware may appear as legitimate software, deceiving you into putting in sensitive information and transmitting it to crooks.

Malicious website- The URL in the smishing message may direct you to a bogus website that seeks sensitive personal information. Cybercriminals employ custom-made rogue sites meant to seem like legitimate ones, making it simpler to steal your information.

Smishing text messages often appear to be from your bank, asking you to share personal sensitive information, ATM numbers, or account details. Mobile device cybercrime is increasing, as is mobile device usage. Aside from the fact that texting is the most prevalent usage of cell phones, a few additional aspects make this an especially pernicious security issue. Let's go over how smishing attacks operate.

Modus Operandi

The cyber crooks commit the fraud via SMS. As attackers assume an identity that might be of someone trusted, Smishing attackers can use social engineering techniques to sway a victim's decision-making. Three things are causing this deception:

• Trust- Cyber crooks target individuals, by posing to someone from a legitimate individual and organization, this naturally lowers a person’s defense against threats. 

• Context- Using a circumstance that might be relevant to targets helps an attacker to create an effective disguise. The message feels personalized, which helps it overcome any assumption that it is spam.
• Emotion- The nature of the SMS is critical; it makes the victim think that is urgent and requires rapid action. Using these tactics, attackers craft communications that compel the receiver to act.
• Typically, attackers want the victim to click on a URL link within the text message, which takes them to a phishing tool that asks them for sensitive information. This phishing tool is frequently in the form of a website or app that also assumes a phony identity.

How does Smishing Spread?

As we have revealed earlier smishing attacks are delivered through both traditional texts. However, SMS phishing attacks primarily appear to be from known sources People are less careful while they are on their phones. Many people believe that their cell phones are more secure than their desktops. However, smartphone security has limits and cannot always guard against smishing directly.

Considering the fact phones are the target While Android smartphones dominate the market and are a perfect target for malware text messages, iOS devices are as vulnerable. Although Apple's iOS mobile technology has a high reputation for security, no mobile operating system can protect you from phishing-style assaults on its own. A false feeling of security, regardless of platform, might leave users especially exposed.

Kinds of smishing attacks

Some common types of smishing attacks that occurred are;

•  COVID-19 Smishing: The Better Business Bureau observed an increase in reports of US government impersonators sending text messages requesting consumers to take an obligatory COVID-19 test via a connected website in April 2020. The concept of these smishing assaults may readily develop, as feeding on pandemic concerns is a successful technique of victimizing the public.

• Gift Smishing: Give away, shopping rewards, or any number of other free offers, this kind of smishing includes free services or products, from a reputable or other company. attackers plan in such a way that the offer is for a limited time or is an exclusive offer and the offers are so lucrative that one gets excited and falls into the trap. 

CERT Guidelines

 CERT-In shared some steps to avoid falling victim to smishing. 

• Never click on any suspicious link in SMS/social media charts or posts.
• Use online resources to validate shortened URLs.
• Always check the link before clicking.
• Use updated antivirus and antimalware tools.
• If you receive any suspicious message pretending to be from a bank or institution, immediately contact the bank or institution.
• Use a separate email account for personal online transactions.
• Enforce multi-factor authentication (MFA) for emails and bank accounts.
• Keep your operating system and software updated with the latest patches.

Conclusion

Smishing uses fraudulent mobile text messages to trick people into downloading malware, sharing sensitive data, or paying cybercriminals money. With the latest technological developments, it has become really important to stay vigilant in the digital era not only protecting your computers but safeguarding the devices that fit in the palm of your hand, CERT warning plays a vital role in this. Awareness and best practices play a pivotal role in safeguarding yourself from evolving threats.

Reference

• https://www.ndtv.com/india-news/government-warns-of-smishing-attacks-heres-how-to-stay-safe-4709458
• https://zeenews.india.com/technology/govt-warns-citizens-about-smishing-scam-how-to-protect-against-this-online-threat-2654285.html
• https://www.the420.in/protect-against-smishing-scams-cert-in-advice-online-safety/