Misinformation on Internet

Mr. Neeraj Soni

Intern – Policy and Advocacy

PUBLISHED ON

Aug 3, 2023

Introduction

We consume news from various sources such as news channels, social media platforms and the Internet etc. In the age of the Internet and social media, the concern of misinformation has become a common issue as there is widespread misinformation or fake news on the Internet and social media platforms.

Misinformation on social media platforms

The wide availability of user-provided content on online social media platforms facilitates the spread of misinformation. With the vast population on social media platforms, the information gets viral and spreads all over the internet. It has become a serious concern as such misinformation, including rumours, morphed images, unverified information, fake news, and planted stories, spread easily on the internet, leading to severe consequences such as public riots, lynching, communal tensions, misconception about facts, defamation etc.

Platform-centric measures to mitigate the spread of misinformation

Google introduced the ‘About this result’ feature’. This allows the users to help with better understand the search results and websites at a glance.
During the covid-19 pandemic, there were huge cases of misinformation being shared. Google, in April 2020, invested $6.5 million in funding to fact-checkers and non-profits fighting misinformation around the world, including a check on information related to coronavirus or on issues related to the treatment, prevention, and transmission of Covid-19.
YouTube also have its Medical Misinformation Policy which prevents the spread of information or content which is in contravention of the World Health Organization (WHO) or local health authorities.
At the time of the Covid-19 pandemic, major social media platforms such as Facebook and Instagram have started showing awareness pop-ups which connected people to information directly from the WHO and regional authorities.
WhatsApp has a limit on the number of times a WhatsApp message can be forwarded to prevent the spread of fake news. And also shows on top of the message that it is forwarded many times. WhatsApp has also partnered with fact-checking organisations to make sure to have access to accurate information.
On Instagram as well, when content has been rated as false or partly false, Instagram either removes it or reduces its distribution by reducing its visibility in Feeds.

Fight Against Misinformation

Misinformation is rampant all across the world, and the same needs to be addressed at the earliest. Multiple developed nations have synergised with tech bases companies to address this issue, and with the increasing penetration of social media and the internet, this remains a global issue. Big tech companies such as Meta and Google have undertaken various initiatives globally to address this issue. Google has taken up the initiative to address this issue in India and, in collaboration with Civil Society Organisations, multiple avenues for mass-scale awareness and upskilling campaigns have been piloted to make an impact on the ground.

How to prevent the spread of misinformation?

Think before you share any information.

Verify the information from legitimate sources.

Do not share information which violates the community standards of the platforms.

Verify facts before sharing information from authentic sources such as official government websites and reliable news agencies.

Be responsible while using the internet and social media.

Conclusion

In the digital media space, there is a widespread of misinformative content and information. Platforms like Google and other social media platforms have taken proactive steps to prevent the spread of misinformation. Users should also act responsibly while sharing any information. Hence creating a safe digital environment for everyone.

PUBLISHED ON

Aug 3, 2023

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CERT-In Alert: Protecting Yourself from Smishing Attacks

December 26, 2023

Introduction

With the ever-growing technology where cyber-crimes are increasing, a new cyber-attack is on the rise, but it’s not in your inbox or your computer- it's targeting your phone, especially your smartphone. Cybercriminals are expanding their reach in India, with a new text-messaging fraud targeting individuals. The Indian Computer Emergency Response Team (CERT-In) has warned against "smishing," or SMS phishing.

Understanding Smishing

Smishing is a combination of the terms "SMS" and "phishing." It entails sending false text messages that appear to be from reputable sources such as banks, government organizations, or well-known companies. These communications frequently generate a feeling of urgency in their readers, prompting them to click on harmful links, expose personal information, or conduct financial transactions.

When hackers "phish," they send out phony emails in the hopes of tricking the receiver into clicking on a dangerous link. Smishing is just the use of text messaging rather than email. In essence, these hackers are out to steal your personal information to commit fraud or other cybercrimes. This generally entails stealing money – usually your own, but occasionally also the money of your firm.

The cybercriminals typically use these tactics to lure victims and steal the information.

Malware- The cyber crooks send the smishing URL link that might tick you into downloading malicious software on your phone itself. This SMS malware may appear as legitimate software, deceiving you into putting in sensitive information and transmitting it to crooks.

Malicious website- The URL in the smishing message may direct you to a bogus website that seeks sensitive personal information. Cybercriminals employ custom-made rogue sites meant to seem like legitimate ones, making it simpler to steal your information.

Smishing text messages often appear to be from your bank, asking you to share personal sensitive information, ATM numbers, or account details. Mobile device cybercrime is increasing, as is mobile device usage. Aside from the fact that texting is the most prevalent usage of cell phones, a few additional aspects make this an especially pernicious security issue. Let's go over how smishing attacks operate.

Modus Operandi

The cyber crooks commit the fraud via SMS. As attackers assume an identity that might be of someone trusted, Smishing attackers can use social engineering techniques to sway a victim's decision-making. Three things are causing this deception:

Trust- Cyber crooks target individuals, by posing to someone from a legitimate individual and organization, this naturally lowers a person’s defense against threats.

Context- Using a circumstance that might be relevant to targets helps an attacker to create an effective disguise. The message feels personalized, which helps it overcome any assumption that it is spam.
Emotion- The nature of the SMS is critical; it makes the victim think that is urgent and requires rapid action. Using these tactics, attackers craft communications that compel the receiver to act.
Typically, attackers want the victim to click on a URL link within the text message, which takes them to a phishing tool that asks them for sensitive information. This phishing tool is frequently in the form of a website or app that also assumes a phony identity.

How does Smishing Spread?

As we have revealed earlier smishing attacks are delivered through both traditional texts. However, SMS phishing attacks primarily appear to be from known sources People are less careful while they are on their phones. Many people believe that their cell phones are more secure than their desktops. However, smartphone security has limits and cannot always guard against smishing directly.

Considering the fact phones are the target While Android smartphones dominate the market and are a perfect target for malware text messages, iOS devices are as vulnerable. Although Apple's iOS mobile technology has a high reputation for security, no mobile operating system can protect you from phishing-style assaults on its own. A false feeling of security, regardless of platform, might leave users especially exposed.

Kinds of smishing attacks

Some common types of smishing attacks that occurred are;

COVID-19 Smishing: The Better Business Bureau observed an increase in reports of US government impersonators sending text messages requesting consumers to take an obligatory COVID-19 test via a connected website in April 2020. The concept of these smishing assaults may readily develop, as feeding on pandemic concerns is a successful technique of victimizing the public.

Gift Smishing: Give away, shopping rewards, or any number of other free offers, this kind of smishing includes free services or products, from a reputable or other company. attackers plan in such a way that the offer is for a limited time or is an exclusive offer and the offers are so lucrative that one gets excited and falls into the trap.

CERT Guidelines

CERT-In shared some steps to avoid falling victim to smishing.

Never click on any suspicious link in SMS/social media charts or posts.
Use online resources to validate shortened URLs.
Always check the link before clicking.
Use updated antivirus and antimalware tools.
If you receive any suspicious message pretending to be from a bank or institution, immediately contact the bank or institution.
Use a separate email account for personal online transactions.
Enforce multi-factor authentication (MFA) for emails and bank accounts.
Keep your operating system and software updated with the latest patches.

Conclusion

Smishing uses fraudulent mobile text messages to trick people into downloading malware, sharing sensitive data, or paying cybercriminals money. With the latest technological developments, it has become really important to stay vigilant in the digital era not only protecting your computers but safeguarding the devices that fit in the palm of your hand, CERT warning plays a vital role in this. Awareness and best practices play a pivotal role in safeguarding yourself from evolving threats.

Reference

No Gaming or Social Media during Work Hours Kerala HC to ban employees from using their phones for non-official purposes during working hours

January 2, 2025

Introduction

The Kerala High Court banned the use of mobile phones during office hours on the 2nd of December 2024, and issued an Official Memorandum titled, ‘Indulgence In Online Gaming And Watching Social Media Content During Office Hours’. This memorandum, issued by the Registrar General, prohibits mobile phone usage for personal activities such as gaming and social media during working hours. This memorandum aims to curb the productivity woes and reinforce professional discipline and further ensure the smooth functioning of the office operations.

The memorandum reiterated its earlier notices from 2009 and 2013, where the High Court had emphasised that violations would be taken seriously. This reflects the High Court’s commitment to maintaining efficiency and professionalism in the workplace. According to the memorandum, controlling officers will monitor the staff for violations and strict actions will be taken if the rules are flouted.

Background

The circumstances that led to the Kerala HC’s decision are as follows: staff engaged in playing online games, browsing social media, watching videos or movies and even engaging in online shopping or trading during work hours, excluding the allocated lunch recess (as per the memorandum).

As mentioned earlier, this memorandum is not the first of its kind. There were similar directives that were issued in 2009 and 2013 to target the poor productivity standards, rooted in the staff members' behaviours. The present memorandum is unlike the previously mentioned ones as, it specifically addresses the rise in mobile-based distractions, like online gaming and trading. The present directive does not outline any exceptions to senior officials with designated responsibilities, and emphasises universal adherence for all levels of the workforce.

According to Cell Phones at Workplace Statistics, around 97% of workers use their smartphones during work hours, mixing personal and job-related activities. And more than 55% of managers say that cell phones are a major reason for lower productivity among employees.

Therefore, it can be safely concluded that even though smartphones have become indispensable tools for communication, their misuse has wider implications for overall organisational productivity.

CyberPeace Outlook

The Kerala High Court's decision to restrict personal mobile phone usage during work hours underscores the importance of fostering a disciplined and focused workplace environment. While smartphones are vital for communication, their misuse poses significant productivity challenges. Some proactive steps that employers can take are implementing clear policies, conducting regular training sessions and promoting a culture of accountability. Balancing digital freedom and professional responsibility is the key to ensuring that technological tools serve as enablers of efficiency rather than distractions in the workplace.

References

Misinformation on Internet

Introduction

Misinformation on social media platforms

Platform-centric measures to mitigate the spread of misinformation

Fight Against Misinformation

How to prevent the spread of misinformation?

Conclusion

Related Blogs

Executive Summary:

Claim:

Fact Check:

Conclusion:

Introduction

Understanding Smishing

Modus Operandi

How does Smishing Spread?

Kinds of smishing attacks

CERT Guidelines

Conclusion

Reference

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