#FactCheck: Beware of Fake Emails Distributing Fraudulent e-PAN Cards
Executive Summary:
We have identified a post addressing a scam email that falsely claims to offer a download link for an e-PAN Card. This deceptive email is designed to mislead recipients into disclosing sensitive financial information by impersonating official communication from Income Tax Department authorities. Our report aims to raise awareness about this fraudulent scheme and emphasize the importance of safeguarding personal data against such cyber threats.

Claim:
Scammers are sending fake emails, asking people to download their e-PAN cards. These emails pretend to be from government authorities like the Income Tax Department and contain harmful links that can steal personal information or infect devices with malware.
Fact Check:
Through our research, we have found that scammers are sending fake emails, posing as the Income Tax Department, to trick users into downloading e-PAN cards from unofficial links. These emails contain malicious links that can lead to phishing attacks or malware infections. Genuine e-PAN services are only available through official platforms such as the Income Tax Department's website (www.incometaxindia.gov.in) and the NSDL/UTIITSL portals. Despite repeated warnings, many individuals still fall victim to such scams. To combat this, the Income Tax Department has a dedicated page for reporting phishing attempts: Report Phishing - Income Tax India. It is crucial for users to stay cautious, verify email authenticity, and avoid clicking on suspicious links to protect their personal information.

Conclusion:
The emails currently in circulation claiming to provide e-PAN card downloads are fraudulent and should not be trusted. These deceptive messages often impersonate government authorities and contain malicious links that can result in identity theft or financial fraud. Clicking on such links may compromise sensitive personal information, putting individuals at serious risk. To ensure security, users are strongly advised to verify any such communication directly through official government websites and avoid engaging with unverified sources. Additionally, any phishing attempts should be reported to the Income Tax Department and also to the National Cyber Crime Reporting Portal to help prevent the spread of such scams. Staying vigilant and exercising caution when handling unsolicited emails is crucial in safeguarding personal and financial data.
- Claim: Fake emails claim to offer e-PAN card downloads.
- Claimed On: Social Media
- Fact Check: False and Misleading
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Introduction
US President Biden takes a step by signing a key executive order to manage the risks posed by AI. The new presidential order on Artificial intelligence (AI) sets rules on the rapidly growing technology that has big potential but also covers risks. The presidential order was signed on 30th October 2023. It is a strong action that the US president has taken on AI safety and security. This order will require the developers to work on the most powerful AI model to share their safety test results with the government before releasing their product to the public. It also includes developing standards for ethically using AI and for detecting AI-generated content and labelling it as such. Tackling the many dangers of AI as it rapidly advances, the technology poses certain risks by replacing human workers, spreading misinformation and stealing people's data. The white house is also making clear that this is not just America’s problem and that the US needs to work with the world to set standards here and to ensure the responsible use of AI. The white house is also urging Congress to do more and pass comprehensive privacy legislation. The order includes new safety guidelines for AI developers, standards to disclose AI-generated content and requirements for federal agencies that are utilising AI. The white house says that it is the strongest action that any government has taken on AI safety and security. In the most recent events, India has reported the biggest ever data breach, where data of 815 million Indians has been leaked. ICMR is the Indian Council of Medical Research and is the imperial medical research institution of India.
Key highlights of the presidential order
The presidential order requires developers to share safety test results. It focuses on developing standards, tools & tests to ensure safe AI. It will ensure protection from AI-enabled frauds and protect Americans' privacy, advance equity and civil rights, stand up for consumers and workers, promote innovation and competition, protect against risks of using AI to engineer dangerous material and provide guidelines for detecting AI -AI-generated content and establishing overall standards for AI safety and security.
Online content authentication and labelling
Biden administration has asked the Department of Commerce to set guidelines to help authenticate content coming from the government, meaning the American people should be able to trust official documents coming from the government. So, focusing on content authentication, they have also talked about labelling AI-generated content, making the differentiation between a real authentic piece of content and something that has been manipulated or generated using AI.
ICMR Breach
On 31/10/2023, an American intelligence and cybersecurity agency flagged the biggest-ever data breach, putting the data of 81.5 crore Indians at stake and at at potential risk of making its way to the dark market. The cyber agency has informed that a ‘threat actor’, also known as ‘pwn001’ shared a thread on Breach Forums, which is essentially claimed as the ‘premier Databreach discussion and leaks forum’. The forum confirms a breach of 81.5 crore Indians. As of today,, ICRM has not issued any official statement, but it has informed the government that the prestigious Central Bureau of Investigation (CBI) will be taking on the investigation and apprehending the cybercriminals behind the cyber attack. The bad actor’s alias, 'pwn001,' made a post on X (formerly Twitter); the post informed that Aadhaar and passport information, along with personal data such as names, phone numbers, and addresses. It is claimed that the data was extracted from the COVID-19 test details of citizens registered with ICMR. This poses a serious threat to the Indian Netizen from any form of cybercrime from anywhere in the world.
Conclusion:
The US presidential order on AI is a move towards making Artificial intelligence safe and secure. This is a major step by the Biden administration, which is going to protect both Americans and the world from the considerable dangers of AI. The presidential order requires developing standards, tools, and tests to ensure AI safety. The US administration will work with allies and global partners, including India, to develop a strong international framework to govern the development and use of AI. It will ensure the responsible use of AI. With the passing of legislation such as the Digital Personal Data Protection Act, 2023, it is pertinent that the Indian government works towards creating precautionary and preventive measures to protect Indian data. As the evolution of cyber laws is coming along, we need to keep an eye on emerging technologies and update/amend our digital routines and hygienes to stay safe and secure.
References:
- https://m.dailyhunt.in/news/india/english/lokmattimes+english-epaper-lokmaten/biden+signs+landmark+executive+order+to+manage+ai+risks-newsid-n551950866?sm=Y
- https://www.hindustantimes.com/technology/in-indias-biggest-data-breach-personal-information-of-81-5-crore-people-leaked-101698719306335-amp.html?utm_campaign=fullarticle&utm_medium=referral&utm_source=inshorts

Introduction
In today’s hyper-connected world, information spreads faster than ever before. But while much attention is focused on public platforms like Facebook and Twitter, a different challenge lurks in the shadows: misinformation circulating on encrypted and closed-network platforms such as WhatsApp and Telegram. Unlike open platforms where harmful content can be flagged in public, private groups operate behind a digital curtain. Here, falsehoods often spread unchecked, gaining legitimacy because they are shared by trusted contacts. This makes encrypted platforms a double-edged sword. It is essential for privacy and free expression, yet uniquely vulnerable to misuse.
As Prime Minister Narendra Modi rightly reminded,
“Think 10 times before forwarding anything,” warning that even a “single fake news has the capability to snowball into a matter of national concern.”
The Moderation Challenge with End-to-End Encryption
Encrypted messaging platforms were built to protect personal communication. Yet, the same end-to-end encryption that shields users’ privacy also creates a blind spot for moderation. Authorities, researchers, and even the platforms themselves cannot view content circulating in private groups, making fact-checking nearly impossible.
Trust within closed groups makes the problem worse. When a message comes from family, friends, or community leaders, people tend to believe it without questioning and quickly pass it along. Features like large group chats, broadcast lists, and “forward to many” options further speed up its spread. Unlike open networks, there is no public scrutiny, no visible counter-narrative, and no opportunity for timely correction.
During the COVID-19 pandemic, false claims about vaccines spread widely through WhatsApp groups, undermining public health campaigns. Even more alarming, WhatsApp rumors about child kidnappers and cow meat in India triggered mob lynchings, leading to the tragic loss of life.
Encrypted platforms, therefore, represent a unique challenge: they are designed to protect privacy, but, unintentionally, they also protect the spread of dangerous misinformation.
Approaches to Curbing Misinformation on End-to-End Platforms
- Regulatory: Governments worldwide are exploring ways to access encrypted data on messaging platforms, creating tensions between the right to user privacy and crime prevention. Approaches like traceability requirements on WhatsApp, data-sharing mandates for platforms in serious cases, and stronger obligations to act against harmful viral content are also being considered.
- Technological Interventions: Platforms like WhatsApp have introduced features such as “forwarded many times” labels and limits on mass forwarding. These tools can be expanded further by introducing AI-driven link-checking and warnings for suspicious content.
- Community-Based Interventions: Ultimately, no regulation or technology can succeed without public awareness. People need to be inoculated against misinformation through pre-bunking efforts and digital literacy campaigns. Fact-checking websites and tools also have to be taught.
Best Practices for Netizens
Experts recommend simple yet powerful habits that every user can adopt to protect themselves and others. By adopting these, ordinary users can become the first line of defence against misinformation in their own communities:
- Cross-Check Before Forwarding: Verify claims from trusted platforms & official sources.
- Beware of Sensational Content: Headlines that sound too shocking or dramatic probably need checking. Consult multiple sources for a piece of news. If only one platform/ channel is carrying sensational news, it is likely to be clickbait or outright false.
- Stick to Trusted News Sources: Verify news through national newspapers and expert commentary. Remember, not everything on the internet/television is true.
- Look Out for Manipulated Media: Now, with AI-generated deepfakes, it becomes more difficult to tell the difference between original and manipulated media. Check for edited images, cropped videos, or voice messages without source information. Always cross-verify any media received.
- Report Harmful Content: Report misinformation to the platform it is being circulated on and PIB’s Fact Check Unit.
Conclusion
In closed, unmonitored groups, platforms like WhatsApp and Telegram often become safe havens where people trust and forward messages from friends and family without question. Once misinformation takes root, it becomes extremely difficult to challenge or correct, and over time, such actions can snowball into serious social, economic and national concerns.
Preventing this is a matter of shared responsibility. Governments can frame balanced regulations, but individuals must also take initiative: pause, think, and verify before sharing. Ultimately, the right to privacy must be upheld, but with reasonable safeguards to ensure it is not misused at the cost of societal trust and safety.
References
- India WhatsApp ‘child kidnap’ rumours claim two more victims (BBC) The people trying to fight fake news in India (BBC)
- Press Information Bureau – PIB Fact Check
- Brookings Institution – Encryption and Misinformation Report (2021)
- Curtis, T. L., Touzel, M. P., Garneau, W., Gruaz, M., Pinder, M., Wang, L. W., Krishna, S., Cohen, L., Godbout, J.-F., Rabbany, R., & Pelrine, K. (2024). Veracity: An Open-Source AI Fact-Checking System. arXiv.
- NDTV – PM Modi cautions against fake news (2022)
- Times of India – Govt may insist on WhatsApp traceability (2019)
- Medianama – Telegram refused to share ISIS channel data (2019)

Introduction
Targeting airlines and airports, airline hoax threats are fabricated alarms which intend to disrupt normal day-to-day activities and create panic among the public. Security of public settings is of utmost importance, making them a vulnerable target. The consequences of such threats include the financial loss incurred by parties concerned, increased security protocols to be followed immediately after and in preparation, flight delays and diversions, emergency landings and passenger inconvenience and emotional distress. The motivation behind such threats is malicious intent of varying degrees, breaching national security, integrity and safety. However, apart from the government, airline and social media authorities which already have certain measures in place to tackle such issues, the public, through responsible consumption and verified sharing has an equal role in preventing the spread of misinformation and panic regarding the same.
Hoax Airline Threats
The recent spate of bomb hoax threats to Indian airlines has witnessed false reports about threats to (over) 500 flights since 14/10/2024, the majority being traced to posts on social media handles which are either anonymous or unverified. Some recent incidents include a hoax threat on Air India's flights from Delhi to Mumbai via Indore which was posted on X, 30/10/2024 and a flight from Nepal (Kathmandu) to Delhi on November 2nd, 2024.
As per reports by the Indian Express, steps are being taken to address such incidents by tweaking the assessment criteria for threats (regarding bombs) and authorities such as the Bomb Threat Assessment Committees (BTAC) are being selective in categorising them as specific and non-specific. Some other consideration factors include whether a VIP is onboard and whether the threat has been posted from an anonymous account with a similar history.
CyberPeace Recommendations
- For Public
- Question sensational information: The public should scrutinise the information they’re consuming not only to keep themselves safe but also to be responsible to other citizens. Exercise caution before sharing alarming messages, posts and pieces of information
- Recognising credible sources: Rely only on trustworthy, verified sources when sharing information, especially when it comes to topics as serious as airline safety.
- Avoiding Reactionary Sharing: Sharing in a state of panic can contribute to the chaos created upon receiving unverified news, hence, it is suggested to refrain from reactionary sharing.
- For the Authorities & Agencies
- After a series of hoax bomb threats, the Government of India has issued an advisory to social media platforms calling for them to make efforts for the removal of such malicious content. Adherence to obligations such as the prompt removal of harmful content or disabling access to such unlawful information has been specified under the IT Rules, 2021. They are also obligated under the Bhartiya Nagarik Suraksha Sanhita 2023 to report certain offences on their platform. The Ministry of Civil Aviation’s action plan consists of plans regarding hoax bomb threats being labelled as a cognisable offence, and attracting a no-flyers list as a penalty, among other things.
These plans also include steps such as :
- Introduction of other corrective measures that are to be taken against bad actors (similar to having a non-flyers list).
- Introduction of a reporting mechanism which is specific to such threats.
- Focus on promoting awareness, digital literacy and critical thinking, fact-checking resources as well as encouraging the public to report such hoaxes
Conclusion
Preventing the spread of airline threat hoaxes is a collective responsibility which involves public engagement and ownership to strengthen safety measures and build upon the trust in the overall safety ecosystem (here; airline agencies, government authorities and the public). As the government and agencies take measures to prevent such instances, the public should continue to share information only from and on verified and trusted portals. It is encouraged that the public must remain vigilant and responsible while consuming and sharing information.
References
- https://indianexpress.com/article/business/flight-bomb-threats-assessment-criteria-serious-9646397/
- https://www.wionews.com/world/indian-airline-flight-bound-for-new-delhi-from-nepal-receives-hoax-bomb-threat-amid-rise-in-similar-incidents-772795
- https://www.newindianexpress.com/nation/2024/Oct/26/centre-cautions-social-media-platforms-to-tackle-misinformation-after-hoax-bomb-threat-to-multiple-airlines
- https://economictimes.indiatimes.com/industry/transportation/airlines-/-aviation/amid-rising-hoax-bomb-threats-to-indian-airlines-centre-issues-advisory-to-social-media-companies/articleshow/114624187.cms