Digital Impersonation Scam
Introduction
In a distressing incident that highlights the growing threat of cyber fraud, a software engineer in Bangalore fell victim to fraudsters who posed as police officials. These miscreants, operating under the guise of a fake courier service and law enforcement, employed a sophisticated scam to dupe unsuspecting individuals out of their hard-earned money. Unfortunately, this is not an isolated incident, as several cases of similar fraud have been reported recently in Bangalore and other cities. It is crucial for everyone to be aware of these scams and adopt preventive measures to protect themselves.
Bangalore Techie Falls Victim to ₹33 Lakh
The software engineer received a call from someone claiming to be from FedEx courier service, informing him that a parcel sent in his name to Taiwan had been seized by the Mumbai police for containing illegal items. The call was then transferred to an impersonator posing as a Mumbai Deputy Commissioner of Police (DCP), who alleged that a money laundering case had been registered against him. The fraudsters then coerced him into joining a Skype call for verification purposes, during which they obtained his personal details, including bank account information.
Under the guise of verifying his credentials, the fraudsters manipulated him into transferring a significant amount of money to various accounts. They assured him that the funds would be returned after the completion of the procedure. However, once the money was transferred, the fraudsters disappeared, leaving the victim devastated and financially drained.
Best Practices to Stay Safe
- Be vigilant and skeptical: Maintain a healthy level of skepticism when receiving unsolicited calls or messages, especially if they involve sensitive information or financial matters. Be cautious of callers pressuring you to disclose personal details or engage in immediate financial transactions.
- Verify the caller’s authenticity: If someone claims to represent a legitimate organisation or law enforcement agency, independently verify their credentials. Look up the official contact details of the organization or agency and reach out to them directly to confirm the authenticity of the communication.
- Never share sensitive information: Avoid sharing personal information, such as bank account details, passwords, or Aadhaar numbers, over the phone or through unfamiliar online platforms. Legitimate organizations will not ask for such information without proper authentication protocols.
- Use secure communication channels: When communicating sensitive information, prefer secure platforms or official channels that provide end-to-end encryption. Avoid switching to alternative platforms or applications suggested by unknown callers, as fraudsters can exploit these.
- Educate yourself and others: Stay informed about the latest cyber fraud techniques and scams prevalent in your region. Share this knowledge with family, friends, and colleagues to create awareness and prevent them from falling victim to similar schemes.
- Implement robust security measures: Keep your devices and software updated with the latest security patches. Utilize robust anti-virus software, firewalls, and spam filters to safeguard against malicious activities. Regularly review your financial statements and account activity to detect any unauthorized transactions promptly.
Conclusion:
The incident involving the Bangalore techie and other victims of cyber fraud highlights the importance of remaining vigilant and adopting preventive measures to safeguard oneself from such scams. It is disheartening to see individuals falling prey to impersonators who exploit their trust and manipulate them into sharing sensitive information. By staying informed, exercising caution, and following best practices, we can collectively minimize the risk and protect ourselves from these fraudulent activities. Remember, the best defense against cyber fraud is a well-informed and alert individual.
Related Blogs
Introduction
The Ministry of Electronics and Information Technology (MeitY) issued an advisory on March 1 2024, urging platforms to prevent bias, discrimination, and threats to electoral integrity by using AI, generative AI, LLMs, or other algorithms. The advisory requires that AI models deemed unreliable or under-tested in India must obtain explicit government permission before deployment. While leveraging Artificial Intelligence models, Generative AI, software, or algorithms in their computer resources, Intermediaries and platforms need to ensure that they prevent bias, discrimination, and threats to electoral integrity. As Intermediaries are required to follow due diligence obligations outlined under “Information Technology (Intermediary Guidelines and Digital Media Ethics Code)Rules, 2021, updated as of 06.04.2023”. This advisory is issued to urge the intermediaries to abide by the IT rules and regulations and compliance therein.
Key Highlights of the Advisories
- Intermediaries and platforms must ensure that users of Artificial Intelligence models/LLM/Generative AI, software, or algorithms do not allow users to host, display, upload, modify, publish, transmit, store, update, or share unlawful content, as per Rule 3(1)(b) of the IT Rules.
- The government emphasises intermediaries and platforms to prevent bias or discrimination in their use of Artificial Intelligence models, LLMs, and Generative AI, software, or algorithms, ensuring they do not threaten the integrity of the electoral process.
- The government requires explicit permission to use deemed under-testing or unreliable AI models, LLMs, or algorithms on the Indian internet. Further, it must be deployed with proper labelling of potential fallibility or unreliability. Further, users can be informed through a consent popup mechanism.
- The advisory specifies that all users should be well informed about the consequences of dealing with unlawful information on platforms, including disabling access, removing non-compliant information, suspension or termination of access or usage rights of the user to their user account and imposing punishment under applicable law. It entails that users are clearly informed, through terms of services and user agreements, about the consequences of engaging with unlawful information on the platform.
- The advisory also indicates measures advocating to combat deepfakes or misinformation. The advisory necessitates identifying synthetically created content across various formats, advising platforms to employ labels, unique identifiers, or metadata to ensure transparency. Furthermore, the advisory mandates the disclosure of software details and tracing the first originator of such synthetically created content.
Rajeev Chandrasekhar, Union Minister of State for IT, specified that
“Advisory is aimed at the Significant platforms, and permission seeking from Meity is only for large platforms and will not apply to startups. Advisory is aimed at untested AI platforms from deploying on the Indian Internet. Process of seeking permission , labelling & consent based disclosure to user about untested platforms is insurance policy to platforms who can otherwise be sued by consumers. Safety & Trust of India's Internet is a shared and common goal for Govt, users and Platforms.”
Conclusion
MeitY's advisory sets the stage for a more regulated Al landscape. The Indian government requires explicit permission for the deployment of under-testing or unreliable Artificial Intelligence models on the Indian Internet. Alongside intermediaries, the advisory also applies to digital platforms that incorporate Al elements. Advisory is aimed at significant platforms and will not apply to startups. This move safeguards users and fosters innovation by promoting responsible AI practices, paving the way for a more secure and inclusive digital environment.
References
- https://regmedia.co.uk/2024/03/04/meity_ai_advisory_1_march.pdf
- https://economictimes.indiatimes.com/tech/technology/govts-ai-advisory-will-not-apply-to-startups-mos-it-rajeev-chandrasekhar/articleshow/108197797.cms?from=mdr
In the Intricate mazes of the digital world, where the line between reality and illusion blurs, the quest for truth becomes a Sisyphean task. The recent firestorm of rumours surrounding global pop icon Dua Lipa's visit to Rajasthan, India, is a poignant example of this modern Dilemma. A single image, plucked from the continuum of time and stripped of context, became the fulcrum upon which a narrative of sexual harassment was precariously balanced. This incident, a mere droplet in the ocean of digital discourse, encapsulates the broader phenomenon of misinformation—a spectre that haunts the virtual halls of our interconnected existence.
Misinformation Incident
Amidst the ceaseless hum of social media, a claim surfaced with the tenacity of a weed in fertile soil: Dua Lipa, the three-time Grammy Award winner, had allegedly been subjected to sexual harassment during her sojourn in the historic city of Jodhpur. The evidence? A viral picture, its origins murky, accompanied by a caption that seemed to confirm the worst fears of her ardent followers. The digital populace quickly reacted, with many sharing the image, asserting the claim's veracity without pause for verification.
Unraveling the Fabric of Fake News: Fact-Checking Dua Lipa's India Experience
The narrative gained momentum through platforms of dubious credibility, such as the Twitter handle,' which, upon closer scrutiny by the Digital Forensics Research and Analytics Center, was revealed to be a purveyor of fake news. The very fabric of the claim began to unravel as the original photo was traced back to the official Facebook page of RVCJ Media, untainted by the allegations that had been so hastily ascribed to it. Moreover, the silence of Dua Lipa on the matter, rather than serving as a testament to the truth, inadvertently fueled the fires of speculation—a stark reminder of the paradox where the absence of denial is often misconstrued as an affirmation.
The pop star's words, shared on her Instagram account, painted a starkly different picture of her experience in India. She spoke not of fear and harassment, but of gratitude and joy, describing her trip as 'deeply meaningful' and expressing her luck to be 'within the magic' with her family. The juxtaposition of her heartfelt account with the sinister narrative constructed around her serves as a cautionary tale of the power of misinformation to distort and defile.
A Political Microcosm: Bye Elections of Telangana
Another incident is electoral misinformation, the political landscape of Telangana, India, bristled with anticipation as the Election Commission announced bye-elections for two Member of Legislative Council (MLC) seats. Here, too, the machinery of misinformation whirred into action, with political narratives being shaped and reshaped through the lens of partisan prisms. The electoral process, transparent in its intent, became susceptible to selective amplification, with certain facets magnified or distorted to fit entrenched political narratives. The bye-elections, thus, became a battleground not just for political supremacy but also for the integrity of information.
The Far-Reaching Claws of Misinformation: Fact Check
The misinformation regarding the experience of dua lipa upon India's visit and another incident of political Microcosm of Misinformation in Telangana are manifestations of a global challenge. Misinformation, adapts to the different contours of its environment, whether it be the gritty arena of politics or the glitzy realm of stardom. Its tentacles reach far and wide, with geopolitical implications that can destabilise regions, sow discord, and undermine the very pillars of democracy. The erosion of trust that misinformation engenders is perhaps its most insidious effect, as it chips away at the bedrock of societal cohesion and collective well-being.
Paradox of Technology
The same technological developments that have allowed the spread of misinformation also hold the keys to its containment. Artificial intelligence-powered fact-checking tools, blockchain-enabled transparency counter-measures, and comprehensive digital literacy campaigns stand as bulwarks against falsehoods. These tools, however, are not panaceas; they require the active engagement and critical thinking skills of each digital citizen to be truly effective.
Conclusion
As we stand at the cusp of the digital age, the way forward demands vigilance, collaboration, and innovation. Cultivating a digitally literate person, capable of discerning the nuances of digital content, is paramount. Governments, the tech industry, media companies, and civil society must join forces in a common front, leveraging their collective expertise in the battle against misinformation. Promoting algorithmic accountability and fostering diverse information ecosystems will also be crucial in mitigating the inadvertent amplification of falsehoods.
In the end, discerning truth in the digital age is a delicate process. It requires us to be attuned to the rhythm of reality, and wary of the seductive allure of unverified claims. As we navigate this digital realm, remember that the truth is not just a destination but a journey that demands our unwavering commitment to the pursuit of what is real and what is right.
References
- https://telanganatoday.com/eci-releases-schedule-for-bye-elections-to-two-mlc-seats-in-telangana
- https://www.oneindia.com/fact-check/was-pop-singer-dua-lipa-sexually-harassed-in-rajasthan-during-her-india-trip-heres-the-truth-3718833.html?story=3
- https://www.thequint.com/news/webqoof/edited-graphic-of-dua-lipa-being-sexually-harassed-in-jodhpur-falsely-shared-fact-check
Introduction
To combat the problem of annoying calls and SMS, telecom regulator TRAI has urged service providers to create a uniform digital platform in two months that will allow them to request, maintain, and withdraw customers’ approval for promotional calls and messages. In the initial stage, only subscribers will be able to initiate the process of registering their consent to receive promotional calls and SMS, and later, business entities will be able to contact customers to seek their consent to receive promotional messages, according to a statement issued by the Telecom Regulatory Authority of India (TRAI) on Saturday.
TRAI Directs Telecom Providers to Set Up Digital Platform
TRAI has now directed all access providers to develop and deploy the Digital Consent Acquisition (DCA) facility for creating a unified platform and process to digitally register customers’ consent across all service providers and principal entities. Consent is received and maintained under the current system by several key entities such as banks, other financial institutions, insurance firms, trading companies, business entities, real estate businesses, and so on.
The purpose, scope of consent, and the principal entity or brand name shall be clearly mentioned in the consent-seeking message sent over the short code,” according to the statement.
It stated that only approved online or app links, call-back numbers, and so on will be permitted to be used in consent-seeking communications.
TRAI issued guidelines to guarantee that all voice-based Telemarketers are brought under a single Distributed ledger technology (DLT) platform for more efficient monitoring of nuisance calls and unwanted communications. It also instructs operators to actively deploy AI/ML-based anti-phishing systems as well as to integrate tech solutions on the DLT platform to deal with malicious calls and texts.
TRAI has issued two separate Directions to Access Service Providers under TCCCPR-2018 (Telecom Commercial Communications Customer Preference Regulations) to ensure that all promotional messages are sent through Registered Telemarketers (RTMs) using approved Headers and Message Templates on Distributed Ledger Technologies (DLT) platform, and to stop misuse of Headers and Message Templates,” the regulator said in a statement.
Users can already block telemarketing calls and texts by texting 1909 from their registered mobile number. By dialing 1909, customers can opt out of getting advertising calls by activating the do not disturb (DND) feature.
Telecom providers operate DLT platforms, and businesses involved in sending bulk promotional or transactional SMS must register by providing their company information, including sender IDs and SMS templates.
According to the instructions, telecom companies will send consent-seeking messages using the common short code 127. The goal, extent of consent, and primary entity/brand name must be clearly stated in the consent-seeking message delivered via the shortcode.
TRAI stated that only whitelisted URLs/APKs (Android package kits file format)/OTT links/call back numbers, etc., shall be used in consent-seeking messages.
Telcos must “ensure that promotional messages are not transmitted by unregistered telemarketers or telemarketers using telephone numbers (10 digits numbers).” Telecom providers have been urged to act against all erring telemarketers in accordance with the applicable regulations and legal requirements.
Users can, however, refuse to receive any consent-seeking messages launched by any significant Telcos have been urged to create an SMS/IVR (interactive voice response)/online service for this purpose.
According to TRAI’s timeline, the consent-taking process by primary companies will begin on September 1.According to a nationwide survey conducted by a local circle, 66% of mobile users continue to receive three or more bothersome calls per day, the majority of which originate from personal cell numbers.
There are scams surfacing on the internet with new types of scams, like WhatsApp international call scams. The latest scam is targeting Delhi police, the scammers pretend to be police officials of Delhi and ask for the personal details of the users and the calling them from a 9-digit number.
A recent scam
A Twitter user reported receiving an automated call from +91 96681 9555, stating, “This call is from Delhi Police.” It went on to ask her to stay in the queue since some of her documents needed to be picked up. Then he said he is a sub-inspector at New Delhi’s Kirti Nagar police station. He then questioned if she had lately misplaced her Aadhaar card, PAN card, or ATM card, to which she replied ‘no’. The fraudster then claims to be a cop and asks her to validate the final four digits of her card because they have discovered a card with her name on it. And so many other people tweeted about this.
The scams are constantly increasing as earlier these scammers asked for account details and claimed to be Delhi police and used 9-digit numbers for scamming people.
TRAI’s new guidelines regarding the consent to receive any promotional calls and messages to telecommunication providers will be able to curb the scams.
The e- KYC is an essential requirement as e-KYC offers a more secure identity verification process in an increasingly digital age that uses biometric technologies to provide quick results.
Conclusion
The aim is to prevent unwanted calls and communications sent to customers via digital methods without their permission. Once this platform is implemented, an organization can only send promotional calls or messages with the customer’s explicit approval. Companies use a variety of methods to notify clients about their products, including phone calls, text messages, emails, and social media. Customers, however, are constantly assaulted with the same calls and messages as a result of this practice. With the constant increase in scams, the new guideline of TRAI will also curb the calling of Scams. digital KYC prevents SIM fraud and offers a more secure identity verification method.
