Advisory for APS School Students

About Customs Scam:

The Customs Scam is a type of fraud where the scammers pretend to be from the renowned courier office company (DTDC, etc.), or customs department or other government entities. They try to deceive the targets to transfer the money to resolve the fake customs related concerns.  The Research Wing at CyberPeace along with the Research Wing of Autobot Infosec Private Ltd. delved into this case through Open Source Intelligence methods and undercover interactions with the scammers and concluded with some credible information.

Case Study:

The victim receives a phone call posing as a renowned courier office (DTDC, etc.) employee (in some case custom’s officer) that a parcel in the name of the victim has been taken into custody because of inappropriate content. The scammer provides the victim an employee ID, FIR number to prove the authenticity of the case and also they show empathy towards the victim. The scammer pretends to help the victim to connect with a police officer for further action. This so-called police officer shows transparency in his work. He asks him to join a skype video call and he even provides time to install the skype app. He instructs the victim to connect with the skype id provided by the fake police officer where the scammer created a fake police station environment. He also claims that he contacted the headquarters and the victim’s phone number is associated with many illegal activities to create panic to the victim.  Then the scammers also ask the victim to give their personal details such as home address, office address, aadhar card number, PAN card number and screenshot of their bank accounts along with their available account balance for the sake of so-called investigation. Sometimes scammers also demand a high amount of money to resolve the issue and create fake urgency to trap the victim in making the payment. He sternly warns the victim not to contact any other police officials or professionals, making it clear that doing so would only lead to more trouble.

Analysis & Findings: 

After receiving these kinds of complaints from multiple sources, the analysis was done on the collection of phone numbers from where the calls originated. These phone numbers were analysed for alias name, location, Telecom operator,  etc.  Further, we have verified the number to check whether the number is linked with any social media account on reputed platforms like Google, Facebook, Whatsapp, Twitter, Instagram, Linkedin, and other classified platforms such as Locanto.

• Phone Number Analysis: Each phone number looks authentic, cleverly concealing the fraud. Sometimes scammers use virtual/temporary phone numbers for these kinds of scams. In this case the victim was from Delhi, so the scammer posed themselves from Delhi Police station, while the phone numbers belong to a different place.

• Undercover Interactions:  The interactions with the suspects reveals their chilling way of modus operandi. These scammers are masters of psychological manipulation. They threaten the victims and act as if they are genuine LEA officers. 
• Exploitation Tactics: They target unsuspecting individuals and create fear and fake urgency among the targets to extract sensitive information such as Aadhaar, PAN card and bank account details.

• Fraud Execution: The scammers demand for the payment to resolve this issue and they make use of the stolen personally identifiable information. Once the victims transfer the money, the fraudsters cut off all the communication.
• Outcome for Victims:  The scammers act so genuine and they frame the incidents so realistic, victims don't realise that they are trapped in this scam. They suffer severe financial loss and psychological trauma.

Recommendations:

• Verify Identities: It is important to verify the identity of any individual, especially if they demand personal information or payment. Contact the official agency directly using verified contact details to confirm the authenticity of the communication.
• Education on Personal Information: Provide education to people to protect their personal identity numbers like Aadhaar and PAN card number. Always emphasise the possible dangers connected to sharing such data in the course of phone conversations.
• Report Suspicious Activity: Prompt reporting of suspicious phone calls or messages to relevant authorities and consumer protection agencies helps in tracking down scammers and prevents people from falling. Report to https://cybercrime.gov.in or reach out to helpline@cyberpeace.net for further assistance. 
• Enhanced Cybersecurity Measures: Implement robust cybersecurity measures to detect and mitigate phishing attempts and fraudulent activities. This includes monitoring and blocking suspicious phone numbers and IP addresses associated with scams.

Conclusion:

In the Customs Scam fraud, the scammers pretend to be a custom or any government official and sometimes threaten the targets to get the details such as Aadhaar, PAN card details, screenshot of their bank accounts along with their available balance in their account. The phone numbers used for these kinds of scams were analysed for any suspicious activity. It is found that all the phone numbers look authentic concealing the fraudentent activities. The interactions made with them reveals that they create fearness and urgency between the individuals. They act as if they are genuine officer’s and ask for money to resolve this issue. It is important to stay vigilant and not to share any personal or financial information. When facing these kinds of scams, report and spread awareness among individuals.

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Introduction

After the tragic bomb blast at RedFort on November 10, 2025, there is a trail of misinformation and false narratives spread rapidly across social media platforms, messaging and news channels. It can not only unfold into a public misunderstanding but can also incite panic, communal tensions and endanger lives. To prevent all of these from happening, we, as responsible citizens, can play a critical role by verifying information before sharing it with friends, family, or colleagues. This article provides guidance on practical, evidence-based strategies to navigate the information landscape and protect yourself and your community from the harm caused by misinformation and disinformation.

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Digital Scams in the Aftermath of the Blast

Cybercriminals increased their activity in the hours after the Red Fort explosion, using the country’s sorrow as a chance to take advantage of fear.

Numerous allegations surfaced of residents receiving threatening calls that falsely claimed they were “digitally arrested” or that their phones, bank accounts, or Aadhaar were being “seized for investigation”, accusing them of being involved in the explosion. These fictitious intimidation calls sent innocent people into worry, anxiety, and doubt spirals.

The pattern is common after major national crises:

• Fear rises.
• People seek urgent answers.
• Cybercriminals exploit the confusion.

Knowing this makes it easier for us to remain watchful. No law enforcement organisation uses phone conversations, WhatsApp communications, or threats of “digital detention” to make arrests or conduct investigations. 

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Verify breaking news from trusted official channels

Whenever a crisis like bomb blasts occurs, people look for information on social media, news channels, and YouTube channels to stay fully informed about the situation. This is a very chaotic moment, and due to the lack of government verification of the initial information, false news spread rapidly.

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Where to seek verified information:

a. Press Information Bureau (PIB): The official government news agency that, from time to time, clarifies viral news.

b. Delhi Police Official Channels: Check social media handles of Delhi Police.

c.  Ministry of Home Affairs (MHA): MHA is responsible for internal security, and gives information about this information through official press releases and notifications.

d. Major Credible news outlets: Some news channels can be trusted with news, as they typically verify information before publishing, like The Hindu, Indian Express.

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What to do:

Cross-check every unverified social media post and news that you come across from credible news channels and official government press releases.

Verify Images and videos using reverse search tools

Recently, many social media handles have been sharing old photos of different bomb blasts from Ukraine, Israel, and Palestine in the name of the Red Fort blasts. While it can create a false narrative, the same should be verified before sharing.

Reliable fact-checking resources and how to use them.

Every country has dedicated fact-checking organisations that systematically verify viral claims.

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Fact-checking organisations based in India:

a. PIB Fact Check (https://factcheck.pib.gov.in/ )

·   It is the official fact-checking unit of the PIB, which focuses on demystifying government-related misinformation.

·   WhatsApp +918799711259 

·   email: socialmedia@pib.gov.in

·   Telegram: http://t.me/PIB_FactCheck

·   Follow it on: Twitter (@PIBFactCheck), Facebook, Instagram, Telegram and WhatsApp.

How to use these resources:

· Whenever you come across any viral post, use exact keywords or quotes to find those on these resources.

· Look for the verdict (true, false, misleading), then share the verified fact-checks with your network to debunk false narratives.

Practice Digital Hygiene and Be Cautious When Sharing

Digital hygiene refers to the practices and habits individuals adopt to maintain a healthy and secure digital lifestyle. Simple digital practices can restrict the spread of misinformation. A vigilant individual can reduce the spread of misinformation. It can be done by below steps

i.                 Check URLs and Links: We can verify the URLs and links of any news and websites using different tools to check the credibility of any news

ii.               How to Evaluate the Trustworthiness of Sources:

·   Verify if the account sharing the information has a blue checkmark on most platforms.

·   Examine the account's background, whether it is a recognised media source, an official government profile, or a newly created anonymous account?

·   Approach posts featuring intense emotional language ("URGENT!", "SHOCKING!", "MUST SHARE!") with scepticism.

·   Refrain from posting screenshots of tweets or posts while providing a link to the source, allowing others to confirm its validity.

iii.             Before You Distribute:

·   Question yourself: "Am I certain this is accurate based on a reliable source?"

·   Avoid the temptation to share breaking news immediately; hold off until it has been confirmed by government sources.

·   If you're uncertain, include a comment such as "I haven't confirmed this yet; please consult reliable sources" instead of sharing unverified information.

·   Reflect on the consequences, as it might lead to panic, provoke communal violence, or damage an individual's reputation

6. How to report misinformation to platforms and authorities?

While it is important to verify news before sharing it to prevent fake news, it is also important to report it to reduce misinformation and the violence caused due to it. On social media like Facebook, Instagram, Twitter/X, WhatsApp, and Telegram, anyone can report the same on the platform.

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Reporting to the Government Authorities:

a. PIB Fact Check WhatsApp (+91 8799711259):

Send Screenshots or texts of suspected government-related misinformation for verification, and then an automated acknowledgement is generated.

b. Delhi Police Cyber Crime Unit

Cyber Crimes such as Email Frauds, Social Media Crimes, Mobile App-related crimes, Business Email Compromise, Data Theft, Ransomware, Net Banking/ ATM Frauds and fake calls frauds, insurance frauds, lottery scam, bitcoin, cheating scams, online transactions frauds can be reported to the Delhi Police Cyber Crime Unit.

7. Quick checklist: What to do When You See Breaking News

·   Wait before sharing any breaking news.

·   Go through official channels like PIB and other official channels like MHA.

·   If not available there, then cross-reference it from 2-3 credible news sources for the same information.

·   Check timestamps and metadata, and compare metadata dates with claims about when events occurred.

·   In case you find any information, news or any social media posts as misleading, then report the same.

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CyberPeace Resolves: Pause. Reflect. Then Respond

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Misinformation becomes the infection that spreads the fastest when people are confused and afraid. Every citizen is urged by CyberPeace to remain composed, stand tall, and not panic, particularly in times of national emergency.

Prior to experiencing an emotional response to any concerning call, message, or widely shared news:

Pause. Reflect. Acknowledge.

•  Pause before sharing or responding.
• Reflect on whether the information is from a credible source.
• Acknowledge what you know—and what is just rumour.

CyberPeace is still dedicated to helping people and communities deal with online dangers, safeguard mental health, and dispel false information with clarity and truth.

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Executive Summary:

The video that allegedly showed cars running into an Indian flag while Pakistan flags flying in the air in Indian states,  went viral on social media but it has been established to be misleading. The video posted is neither from Kerala nor Tamil Nadu as claimed, instead from Karachi, Pakistan. There are specific details like the shop's name, Pakistani flags, car’s number plate, geolocation analyses that  locate where the video comes from. The false information underscores the importance of verifying information before sharing it.

Claims:

A video circulating on social media shows cars trampling the Indian Tricolour painted on a road, as Pakistani flags are raised in pride, with the incident allegedly taking place in Tamil Nadu or Kerala.

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Fact Check:

Upon receiving the post we closely watched the video, and found several signs that indicated the video was from Pakistan but not from any place in India.

We divided the video into keyframes and found a shop name near the road.

We enhanced the image quality to see the shop name clearly.

We can see that it’s written as ‘Sanam’, also we can see Pakistan flags waving on the road. Taking a cue from this we did some keyword searches with the shop name. We found some shops with the name and one of the shop's name ‘Sanam Boutique’ located in Karachi, Pakistan,  was found to be similar when analyzed using geospatial Techniques.

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We also found a similar structure of the building while geolocating the place with the viral video.

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Additional confirmation of the place is the car’s number plate found in the keyframes of the video. 

We found a website that shows the details of the number Plate in Karachi, Pakistan.

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Upon thorough investigation, it was found that the location in the  viral video is from Karachi, Pakistan, but not from Kerala or Tamil Nadu as claimed by different users in Social Media. Hence, the claim made is false and misleading.

Conclusion:

The video circulating on social media, claiming to show cars trampling the Indian Tricolour on a road while Pakistani flags are waved, does not depict an incident in Kerala or Tamil Nadu as claimed. By fact-checking methodologies, it has been confirmed now that the location in the video is actually  from Karachi, Pakistan. The misrepresentation shows the importance of verifying the source of any information before sharing it on social media to prevent the spread of false narratives.

• Claim: A video shows cars trampling the Indian Tricolour painted on a road, as Pakistani flags are raised in pride, taking place in Tamil Nadu or Kerala.
• Claimed on: X (Formerly known as Twitter)
• Fact Check: Fake & Misleading

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