Cyber Attack Alert! AIIMS Attacked Again
Introduction
In an alarming event, one of India’s premier healthcare institutes, AIIMS Delhi, has fallen victim to a malicious cyberattack for the second time in the year. The Incident serves as a clear-cut reminder of the escalating threat landscape faced by the healthcare organisation in this digital age. In the attack, which unfolded with grave implications, the attackers not only explored the vulnerabilities present in the healthcare sector, but this also raised the concern about the security of patient data and the uninterrupted delivery of critical healthcare services. In this blog post, we will explore the incident, what happened, and what safety measures can be taken.
Backdrop
The cyber-security systems deployed in AIIMS, New Delhi, recently detected a malware attack. The nature and scope of the attack were both sophisticated and targeted. This second hack acts as a wake-up call for healthcare organisations nationwide. As the healthcare business increasingly depends on digital technology to improve patient care and operational efficiency, cybersecurity must be prioritised to protect sensitive data. To minimise cyber-attack dangers, healthcare organisations must invest in robust defences such as multi-factor authentication, network security, frequent system upgrades, and employee training.
The attempt was successfully prevented, and the deployed cyber-security systems neutralised the threat. The e-Hospital services remain to be fully secure and are functioning normally.
Impact on AIIMS
Healthcare services have been under hackers’ radar worldwide, and the healthcare sector has been impacted badly. The attack on AIIMS Delhi’s effects has been both immediate and far-reaching. The organisation, which is recognised for delivering excellent healthcare services and performing breakthrough medical research, faced significant interruptions in its everyday operations. Patient care and treatment processes were considerably impeded, resulting in delays, cancellations, and the inability to access essential medical documents. The stolen data raises serious concerns about patient privacy and confidentiality, raising doubts about the institution’s capacity to protect sensitive information. Furthermore, the financial ramifications of the assault, such as the cost of recovery, deploying more robust cybersecurity measures, and potential legal penalties and forensic analyses, contribute to the scale of the effect. The event has also generated public concerns about the institution’s ability to preserve personal information, undermining confidence and degrading AIIMS Delhi’s image.
Impact on Patients: The attacks not only impact the institutes but also have serious implications for the patients and here are some key highlights:
Healthcare Service Disruption: The hack has affected the seamless delivery of healthcare services at AIIMS Delhi. Appointments, surgeries, and other medical treatments may be delayed, cancelled, or rescheduled. This disturbance can result in longer wait times, longer treatment periods, and potential problems from delayed or interrupted therapy.
Patient Privacy and Confidentiality are jeopardised because of the breach of sensitive patient data. Medical data, test findings, and treatment plans may have been compromised. This breach may diminish patient faith in the institution’s capacity to safeguard their personal information, discouraging them from seeking care or submitting sensitive information in the future.
As a result of the cyberattack, patients may endure mental anguish and worry. Fear of possible exploitation of personal health information, confusion about the scope of the breach, and concerns about the security of their healthcare data can all have a negative impact on their mental health. This stress might aggravate pre-existing medical issues and impede total recovery.
Trust at stake: A data breach may harm patients’ faith and confidence in AIIMS Delhi and the healthcare system. Patients rely on healthcare facilities to keep their information secure and confidential while providing safe, high-quality care. A hack can doubt the institution’s ability to safeguard patient data, affecting patients’ overall faith in the organisation and potentially leading to patients seeking care elsewhere.
Cybersecurity Measures
To avoid future hacks and protect patient data, AIIMS Delhi must prioritize enhancing its cybersecurity procedures. The institution can strengthen its resistance to changing threats by establishing strong security practices. The following steps can be considered.
Using Multi-factor Authentication: By forcing users to submit several forms of identity to access systems and data, multi-factor authentication offers an extra layer of protection. AIIMS Delhi may considerably lower the danger of unauthorised access by applying this precaution, even in the case of leaked passwords or credentials. Biometrics and one-time passwords, for example, should be integrated into the institution’s authentication systems.
Improving Network Security and Firewalls: AIIMS Delhi should improve network security by implementing strong firewalls, intrusion detection and prevention systems, and network segmentation. These techniques serve to construct barriers between internal systems and external threats, reducing attackers’ lateral movement within the network. Regular network traffic monitoring and analysis can assist in recognising and mitigating any security breaches.
Risk Assessment: Regular penetration testing and vulnerability assessments are required to uncover possible flaws and vulnerabilities in AIIMS Delhi’s systems and infrastructure. Security professionals can detect vulnerabilities and offer remedial solutions by carrying out controlled simulated assaults. This proactive strategy assists in identifying and addressing any security flaws before attackers exploit them.
Educating and training Healthcare Professionals: Education and training have a crucial role in enhancing cybersecurity practices in healthcare facilities. Healthcare workers, including physicians, nurses, administrators, and support staff, must be well-informed about the importance of cybersecurity and trained in risk-mitigation best practices. This will empower healthcare professionals to actively contribute to protecting the patient’s data and maintaining the trust and confidence of patients.
Learnings from Incidents
AIIMS Delhi should embrace cyber-attacks as learning opportunities to strengthen its security posture. Following each event, a detailed post-incident study should be performed to identify areas for improvement, update security policies and procedures, and improve employee training programs. This iterative strategy contributes to the institution’s overall resilience and preparation for future cyber-attacks. AIIMS Delhi can effectively respond to cyber incidents, minimise the impact on operations, and protect patient data by establishing an effective incident response and recovery plan, implementing data backup and recovery mechanisms, conducting forensic analysis, and promoting open communication. Proactive measures, constant review, and regular revisions to incident response plans are critical for staying ahead of developing cyber threats and ensuring the institution’s resilience in the face of potential future assaults.
Conclusion
To summarise, developing robust healthcare systems in the digital era is a key challenge that healthcare organisations must prioritise. Healthcare organisations can secure patient data, assure the continuation of key services, and maintain patients’ trust and confidence by adopting comprehensive cybersecurity measures, building incident response plans, training healthcare personnel, and cultivating a security culture. Adopting a proactive and holistic strategy for cybersecurity is critical to developing a healthcare system capable of withstanding and successfully responding to digital-age problems.
Related Blogs
Introduction
The US national cybersecurity strategy was released at the beginning of March this year. The aim of the cybersecurity strategy is to build a more defensive and resilient digital mechanism through general investments in the cybersecurity infrastructure. It is important to invest in a resilient future, And the increasing digital diplomacy and private-sector partnerships, regulation of crucial industries, and holding software companies accountable if their products enable hackers in.
What is the cybersecurity strategy
The US National cybersecurity strategy is the plan which organisations pursue to fight against cyberattacks and cyber threats, and also they plan a risk assessment plan for the future in a resilient way. Through the cybersecurity strategy, there will be appropriate defences against cyber threats.
US National Cybersecurity Strategy-
the national cybersecurity strategy mainly depends on five pillars-
- Critical infrastructure- The national cybersecurity strategy intends to defend important infrastructure from cyberattacks, for example, hospitals and clean energy installations. This pillar mainly focuses on the security and resilience of critical systems and services that are critical.
- Disrupt & Threat Assessment- This strategy pillar seeks to address and eliminate cyber attackers who endanger national security and public safety.
- Shape the market forces in resilient and security has driven-
- Invest in resilient future approaches.
- Forging international partnerships to pursue shared goals.
Need for a National cybersecurity strategy in India –
India is becoming more reliant on technology for day-to-day purposes, communication and banking aspects. And as per the computer emergency response team (CERT-In), in 2022, ransomware attacks increased by 50% in India. Cybercrimes against individuals are also rapidly on the rise. To build a safe cyberspace, India also required a national cybersecurity strategy in the country to develop trust and confidence in IT systems.
Learnings for India-
India has a cybersecurity strategy just now but India can also implement its cybersecurity strategy as the US just released. For the threats assessments and for more resilient future outcomes, there is a need to eliminate cybercrimes and cyber threats in India.
Shortcomings of the US National Cybersecurity Strategy-
- The implementation of the United States National Cybersecurity Strategy has Some problems and things that could be improved in it. Here are some as follows:
- Significant difficulties: The cybersecurity strategy proved to be difficult for government entities. The provided guidelines do not fulfil the complexity and growing cyber threats.
- Insufficient to resolve desirable points: the implementation is not able to resolve some, of the aspects of national cybersecurity strategies, for example, the defined goals and resource allocation, which have been determined to be addressed by the national cybersecurity strategy and implementation plan.
- Lack of Specifying the Objectives: the guidelines shall track the cybersecurity progress, and the implementation shall define the specific objectives.
- Implementation Alone is insufficient: cyber-attacks and cybercrimes are increasing daily, and to meet this danger, the US cybersecurity strategy shall not depend on the implementation. However, the legislation will help to involve public-private collaboration, and technological advancement is required.
- The strategy calls for critical infrastructure owners and software companies to meet minimum security standards and be held liable for flaws in their products, but the implementation and enforcement of these standards and liability measures must be clearly defined.
Conclusion
There is a legitimate need for a national cybersecurity strategy to fight against the future consequences of the cyber pandemic. To plan proper strategies and defences. It is crucial to avail techniques under the cybersecurity strategy. And India is increasingly depending on technology, and cybercrimes are also increasing among individuals. Healthcare sectors and as well on educational sectors, so to resolve these complexities, there is a need for proper implementations.
Introduction
A 33-year-old MBA graduate and 36-year-old software engineer set up the cybercrime hub in one bedroom. They formed the nameless private enterprise two years ago and hired the two youngsters as employees. The police revealed that the fraudsters moved Rs 854 crore rapidly through 84 bank accounts in the last two years. They were using eight mobile phones active during the day and night for their malicious operations. This bad actors group came in the eyes of the police when a 26-year-old woman filed a complaint, she was lured and cheated for Rs 8.5 lakh on the pretext of making small investments for high returns. It led to cyber crime police on their doorstep. The police discovered that they were operating a massive cyber fraud network from that single room, targeting a large number of people for committing cyber fraud through offering investment schemes and luring innocent people.
How cybercrime fraudsters lured the victims?
The Bangalore police have busted a cyber fraud scam worth 854 Crore rupees. And police have arrested 6 accused. These bad actors illegally deceived numerous victims on the pretext of investment schemes. The gang used to lure them through WhatsApp and Telegram. Initially, the people were asked to invest small amounts, promising daily profits ranging from 1 thousand to 5 thousand rupees. As the trust grew, thousands of victims indulged in investments ranging from 1 lack to 10 lack rupees. This Money luring modus operandi was used by the fraudsters to attract them and get the victims to invest more and more. The amount invested by the victims was deposited into various bank accounts by the fraudsters. When the victims tried to withdraw their amount after depositing they were unable to do so. Soon after the amount was received, the accused gang would launder the money and divert it to other accounts.
Be cautious of online investment fraud
It concerns all of us who used to invest online. The Bangalore police have busted cyber crime or cyber investment fraud of 854 crore rupees. The 6 members of the gang that the police have arrested used to approach victims through WhatsApp and telegram to convince them to invest small amounts, from 1 thousand to 10 thousand at the bare minimum and promising them returns or profit amount per day and later lock this amount and diverting it into different bank accounts, ensuring that those get invested never get access to it again. Now, this went on in the country receiving a large number of cases that have been registered from various states in the country.
Advisory and best practices
- It is important to mention that there could be several other cybercrime investment frauds like this that you may not even be aware of. Hence, this incident of massive online investment fraud operated from the IT capital of the country definitely acts as an eye-opener for all of us. We urge people to be cautious and raise the alarm about any such cyber crime or investment fraud that they see in the cyber world today.
- In the age of the internet, where there is a large number of mobile users in the country, and users look for a source of income on the internet and use it to invest their money, it is important to be aware of such fraud and be cautious and take proper precautions before investing in any such online scheme. It is always advisable to invest only in legitimate sources and after conducting due diligence.
- Be cautious and do your research: Whenever you are investing in any scheme or in digital currency, make sure to verify the authenticity or legitimacy of the person or company who is offering such service. Check the reviews, official website, and feedback from authentic sources. Find out whether the agents or brokers who contact you are licensed to operate in your state and are compliant with regulators or other investors.
- Verify the credentials: Check the genuineness by checking the licenses, registration and certification of the person or company offering such services, whether he is authorised or not.
- Be Skeptical of offers which seem to be too good: If it sounds too good, be cautious and inquire about its authenticity, such as unsolicited offers. Be especially careful if you receive an unsolicited pitch to invest in a particular company or see it praised online but if you could not find current financial information about it from independent sources. It could be a fraudulent scheme. It is advisable to compare promised yields with current returns on well-known stock indexes.
- Seek Expert Advice: If you are a beginner in online investment, you may seek advice from reliable resources such as financial advisors who can provide more clarity on aspects of investment and guidance to help you make informed decisions.
- Avoid Unreliable Platforms: Be cautious and stick to authorised established agencies. Be cautious when dealing with a person or company lacking sufficient user reviews and credible security measures.
- Protect yourself online: Protect yourself online. Fraudsters target users on online and social marketing sites and commit various online frauds; hence, it's important to be cautious and protect yourself online. So be cautious and make your own sound decision after all analysis while investing in any such services.
- Report Suspicious Accounts: If you encounter any social media accounts, social media groups or profiles which seem suspicious and engaged in fraudulent services, you must report such profiles to the respective platform immediately.
- Report cyber crimes to law enforcement agencies: A powerful resource available to victims of cybercrime is the National Cyber Crime Reporting Portal, equipped with a 24x7 helpline number, 1930. This portal serves as a centralised platform for reporting cybercrimes, including financial fraud.
Conclusion:
This recent cyber investment fraud worth Rs 854 Crore, orchestrated by a group of fraudsters operating from a single room, serves as a stark reminder of the risks posed by bad actors. This incident underscores the importance of being vigilant when it comes to online investments and financial transactions. As we navigate the vast and interconnected landscape of the internet, it is imperative that we exercise due diligence and employ best practices to protect ourselves. We need to be cautious and protected from falling victim to these fraudulent schemes, actively reporting suspicious accounts and cybercrimes to relevant authorities through resources like the National Cyber Crime Reporting Portal will contribute to helping stop these types of cyber crimes. Knowledge and awareness are some of the biggest factors we have in fighting back against such cyber frauds in this digital age and making a safer digital environment for everyone.
References
- https://www.news18.com/india/bengaluru-cyber-crime-rs-854-crore-84-banks-accounts-fraud-network-one-bedroom-house-yelahanka-karnataka-8618426.html
- https://indianexpress.com/article/cities/bangalore/cyber-crime-bengaluru-links-over-5000-cases-india-8982753/lite/
Introduction
On 20th March 2024, the Indian government notified the Fact Check Unit (FCU) under the Press Information Bureau (PIB) of the Ministry of Information and Broadcasting as the Fact Check Unit (FCU) of the Central Government. This PIB FCU is notified under the provisions of Rule 3(1)(b)(v) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Amendment Rules 2023 (IT Amendment Rules 2023).
However, the next day, on 21st March 2024, the Supreme Court stayed the Centre's decision. The IT Amendment Rules of 2023 provide that the Ministry of Electronics and Information Technology (MeitY) can notify a fact-checking body to identify and tag what it considers fake news with respect to any activity of the Centre. The stay will be in effect till the Bombay High Court finally decides the challenges to the IT Rules amendment 2023.
The official notification dated 20th March 2024 read as follows:
“In exercise of the powers conferred by sub-clause (v) of clause (b) of sub-rule (1) of rule 3 of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Central Government hereby notifies the Fact Check Unit under the Press Information Bureau of the Ministry of Information and Broadcasting as the fact check unit of the Central Government for the purposes of the said sub-clause, in respect of any business of the Central Government.”
Impact of the notification
The impact of notifying PIB’s FCU under Rule 3(1)(b)(v)will empower the PIB’s FCU to issue direct takedown directions to the concerned Intermediary. Any information posted on social media in relation to the business of the central government that has been flagged as fake or false by the FCU has to be taken down by the concerned intermediary. If it fails to do so, it will lose the 'safe harbour' immunity against legal proceedings arising out of such information posted offered under Section 79 of IT Act, 2000.
Safe harbour provision u/s 79 of IT Act, 2000
Section 79 of the IT Act, 2000 serves as a safe harbour provision for intermediaries. The provision states that "an intermediary shall not be liable for any third-party information, data, or communication link made available or hosted by him". However, it is notable that this legal immunity cannot be granted if the intermediary "fails to expeditiously" take down a post or remove a particular content after the government or its agencies flag that the information is being used unlawfully. Furthermore, intermediaries are obliged to observe due diligence on their platforms.
Rule 3 (1)(b)(v) Under IT Amendment Rules 2023
Rule 3(1)(b)(v) of The Information Technology(Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 [updated as on 6.4.2023] provides that all intermediaries [Including a social media intermediary, a significant social media intermediary and an online gaming intermediary], are required to make "reasonable efforts” or perform due diligence to ensure that their users do not "host, display, upload, modify, publish, transmit, store, update or share” any information that “deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any misinformation or information which is patently false and untrue or misleading in nature or, in respect of any business of the Central Government, is identified as fake or false or misleading by such fact check unit of the Central Government as the Ministry may, by notification published in the Official Gazette, specify”.
PIB - FCU
The PIB - Fact Check Unit(FCU) was established in November 2019 to prevent the spread of fake news and misinformation about the Indian government. It also provides an accessible platform for people to report suspicious or questionable information related to the Indian government. This FCU is responsible for countering misinformation on government policies, initiatives, and schemes. The FCU is tasked with addressing misinformation about government policies, initiatives, and schemes, either directly (Suo moto) or through complaints received. On 20th March 2024,via a gazetted notification, the Centre notified the Press Information Bureau's fact-check unit (FCU) as the nodal agency to flag fake news or misinformation related to the central government. However, The Supreme Court stayed the Centre's notification of the Fact-Check Unit under IT Amendment Rules 2023.
Concerns with IT Amendment Rules 2023
The Ministry of Electronics and Information Technology(MeitY) amended the IT Rules of 2021. The ‘Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Amendment Rules, 2023’ (IT Amendment Rules 2023) were notified by the Ministry of Electronics and Information Technology on 6 April 2023. The rules introduced new provisions to establish a fact-checking unit with respect to “any business of the central government” and also made other provisions pertaining to online gaming.
The Constitutional validity of IT Amendment Rules 2023 has been challenged through a writ petition challenging the IT Rules 2023 in the Bombay High Court. The contention is that the rules raise "serious constitutional questions," and Rule 3(1)(b)(v), as amended in 2023, impacts the fundamental right to freedom of speech and expression would fall for analysis by the High Court.
Supreme Court Stays Setting up of FCU
A bench comprising Chief Justice DY Chandra Hud, Justices JB Pardiwala and Manoj Misra convened to hear Special Leave Petitions filed by Kunal Kamra, the Editors Guild of India and the Association of Indian Magazines challenging the refusal of the Bombay High Court to stay the implementation of the IT Rules 2023. The Supreme Court has stayed the Union's notification of the Fact-Check Unit under the IT Amendment Rules 2023, pending the Bombay High Court's decision on the challenges to the IT Rules Amendment 2023.
Emphasizing Freedom of Speech in the Democratic Environment
The advent of advanced technology has also brought with it a new generation of threats and concerns: the misuse of said technology in the form of deepfakes and misinformation is one of the most pressing concerns plaguing society today. This realization has informed the critical need for stringent regulatory measures. The government is rightly prioritizing the need to immediately address digital threats, but there must be a balance between our digital security policies and the need to respect free speech and critical thinking. The culture of open dialogue is the bedrock of democracy. The ultimate truth is shaped through free trade in ideas within a competitive marketplace of ideas. The constitutional scheme of democracy places great importance on the fundamental value of liberty of thought and expression, which has also been emphasized by the Supreme Court in its various judgements.
The IT Rules, 2023,provide for creating a "fact check unit" to identify fake or false or misleading information “in relation to any business of the central government "This move raised concerns within the media fraternity, who argued that the determination of fake news cannot be placed solely in the hands of the government. It is also worth noting that if users post something illegal, they can still be punished under laws that already exist in the country.
We must take into account that freedom of speech under Article 19 of the Constitution is not an absolute right. Article 19(2) imposes restrictions on the Right to Freedom of Speech and expression. Hence, there has to be a balance between regulatory measures and citizens' fundamental rights.
Nowadays, the term ‘fake news’ is used very loosely. Additionally, there is a dearth of clearly established legal parameters that define what amounts to fake or misleading information. Clear definitions of the terms should be established to facilitate certainty as to what content is ‘fake news’ and what content is not. Any such restriction on speech must align with the exceptions outlined in Article19(2) of the Constitution.
Conclusion
Through a government notification, PIB - FCU was intended to act as a government-run fact-checking body to verify any information about the Central Government. However, the apex court of India stayed the Centre's notification. Now, the matter is sub judice, and we hope for the judicial analysis of the validity of IT Amendment Rules 2023.
Notably, the government is implementing measures to combat misinformation in the digital world, but it is imperative that we strive for a balance between regulatory checks and individual rights. As misinformation spreads across all sectors, a centralised approach is needed in order to tackle it effectively. Regulatory reforms must take into account the crucial roleplayed by social media in today’s business market: a huge amount of trade and commerce takes place online or is informed by digital content, which means that the government must introduce policies and mechanisms that continue to support economic activity. Collaborative efforts between the government and its agencies, technological companies, and advocacy groups are needed to deal with the issue better at a higher level.
References
- https://egazette.gov.in/(S(xzwt4b4haaqja32xqdiksbju))/ViewPDF.aspx
- https://pib.gov.in/PressReleasePage.aspx?PRID=2015792
- https://economictimes.indiatimes.com/tech/technology/govt-notifies-fact-checking-unit-under-pib-to-check-fake-news-misinformation-related-to-centre/articleshow/108653787.cms?from=mdr
- https://www.epw.in/journal/2023/43/commentary/it-amendment-rules-2023.html#:~:text=The%20Information%20Technology%20Amendment%20Rules,to%20be%20false%20or%20misleading
- https://www.livelaw.in/amp/top-stories/supreme-court-kunal-kamra-editors-guild-notifying-fact-check-unit-it-rules-2023-252998
- https://www.aljazeera.com/news/2024/3/21/india-top-court-stays-government-move-to-form-fact-check-unit-under-it-laws
- https://www.meity.gov.in/writereaddata/files/Information%20Technology 28Intermediary%20Guidelines%20and%20Digital% 20Media%20Ethics%20Code%29%20Rules%2C%202021%20%28updated%2006.04.2023%29-.pdf
- 2024 SCC On Line Bom 360
