AI-based Deepfake WhatsApp Video Call Scam

Executive Summary

A recent viral message on social media such as X and Facebook, claims that the Indian Government will start charging an 18% GST on "good morning" texts from April 1, 2024. This news is misinformation. The message includes a newspaper clipping and a video that was actually part of a fake news report from 2018. The newspaper article from Navbharat Times, published on March 2, 2018, was clearly intended as a joke. In addition to this, we also found a video of ABP News, originally aired on March 20, 2018, was part of a fact-checking segment that debunked the rumor of a GST on greetings.

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Claims:

The claim circulating online suggests that the Government will start applying a 18% of GST on all "Good Morning" texts sent through mobile phones from 1st of April, this year. This tax would be added to the monthly mobile bills. 

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Fact Check:

When we received the news, we first did some relevant keyword searches regarding the news. We found a Facebook Video by ABP News titled Viral Sach: ‘Govt to impose 18% GST on sending good morning messages on WhatsApp?’

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We have watched the full video and found out that the News is 6 years old. The  Research Wing of CyberPeace Foundation also found the full version of the widely shared ABP News clip on its website, dated March 20, 2018. The video showed a newspaper clipping from Navbharat Times, published on March 2, 2018, which had a humorous article with the saying "Bura na mano, Holi hain." The recent viral image is a cutout image from ABP News that dates back to the year 2018. 

Hence, the recent image that is spreading widely is Fake and Misleading.

Conclusion:

The viral message claiming that the government will impose GST (Goods and Services Tax) on "Good morning" messages is completely fake. The newspaper clipping used in the message is from an old comic article published by Navbharat Times, while the clip and image from ABP News have been taken out of context to spread false information.

Claim: India will introduce a Goods and Services Tax (GST) of 18% on all "good morning" messages sent through mobile phones from April 1, 2024.

Claimed on: Facebook, X

Fact Check: Fake, made as Comic article by Navbharat Times on 2 March 2018

Introduction 

As various technological developments enable our phones to take on a greater role, these devices, along with the applications they host, also become susceptible to greater risks. Recently, Zimperium, a tech company that provides security services for mobiles and applications from threats like malware, phishing, etc., has announced its identification of a malware that is targeted toward stealing information from Indian Banks. The Indian Express reports that data from over 25 million devices has been exfiltrated, making it increasingly dangerous, just going by the it has affected so far.

Understanding the Threat: The Case of FatBoyPanel 

A malware is a malicious software that is a file or a program, intentionally harmful to a network, server, computer, and other devices. It is also of various types; however, in the context of the aforementioned case, it is a Trojan horse i.e., a file/program designed to trick the victim into assuming it to be a legitimate software program that is trying to gain access. They are able to execute malicious functions on a device as soon as they are activated post-installation. 

The FatBoyPanel, as it is called, is a malware management system that carried out a massive cyberattack, targeting Indian mobile users and their bank details. Their modus operandi included the process of social engineering, wherein attackers posed as bank officials who called their target and warned them that if no immediate action was taken to update their bank details, their account would be suspended immediately. On panicking and asking for instructions, they were told to download a banking application from the link sent in the form of an Android Package Kit (APK) file (that requires one to enable “Install from Unknown Sources” ) and install it. Various versions of similar incidents were acted on by other attackers, all to trick the target into downloading the file sent. The apps sent through the links are fake, and once installed, they immediately ask for critical permissions such as access to contacts, device storage, overlay permissions (to show fake login pages over real apps), and access to SMS messages (to steal OTPs and banking alerts). This aids in capturing text messages (especially OTPs related to banks), read stored files, monitor app usage, etc. This data is stolen and then sent to the FatBoyPanel backend, where hackers are able to see real-time data on their dashboard, which they can further download and sell.  FatBoyPanel is a C&C (command and control) server that acts as a centralised control room.

Protecting Yourself: Essential Precautions in the Digital Realm 

Although there are various other types of malware, how one must deal with them remains the same. Following are a few instructions that one can practice in order to stay safe:

• Be cautious with app downloads: Only download apps from official app stores (Google Play Store, Apple App Store). Even then, check the developer's reputation, app permissions, and user reviews before installing.
• Keep your operating system and apps updated: Updates often include security patches that protect against known vulnerabilities.
• Be wary of suspicious links and attachments: Avoid clicking on links or opening attachments in unsolicited emails, SMS messages, or social media posts. Verify the sender's authenticity before interacting.
• Enable multi-factor authentication (MFA) wherever possible: While malware like FatBoyPanel can sometimes bypass OTP-based MFA, it still adds an extra layer of security against many other threats. 
• Use strong and unique passwords: Employ a combination of uppercase and lowercase letters, numbers, and symbols for all your online accounts. Avoid reusing passwords across different platforms.
• Install and maintain a reputable mobile security app: These apps can help detect and remove malware, as well as warn you about malicious websites and links (Bitdefender, etc.)
• Regularly review app permissions and give access judiciously: Check what permissions your installed apps have and revoke any that seem unnecessary or excessive. 
• Educate yourself and stay informed: Keep up-to-date with the latest cybersecurity threats and best practices.

Conclusion 

The emergence of malware management systems indicates just how sophisticated the attackers have become over the years. Vigilance at the level of the general public is recommended, but so are increasing efforts in awareness regarding such methods of crime, as people continue to remain vulnerable in aspects related to cybersecurity. Sensitive information at stake, we must take steps to sensitise and better prepare the public to deal with the growing landscape of the digital world.

References

• https://zimperium.com/blog/mobile-indian-cyber-heist-fatboypanel-and-his-massive-data-breach
• https://indianexpress.com/article/technology/tech-news-technology/fatboypanel-new-malware-targeting-indian-users-what-is-it-9965305/ 
• https://www.techtarget.com/searchsecurity/definition/malware 

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Introduction

In an era when misinformation spreads like wildfire across the digital landscape, the need for effective strategies to counteract these challenges has grown exponentially in a very short period. Prebunking and Debunking are two approaches for countering the growing spread of misinformation online. Prebunking empowers individuals by teaching them to discern between true and false information and acts as a protective layer that comes into play even before people encounter malicious content. Debunking is the correction of false or misleading claims after exposure, aiming to undo or reverse the effects of a particular piece of misinformation. Debunking includes methods such as fact-checking, algorithmic correction on a platform, social correction by an individual or group of online peers, or fact-checking reports by expert organisations or journalists. An integrated approach which involves both strategies can be effective in countering the rapid spread of misinformation online.

Brief Analysis of Prebunking 

Prebunking is a proactive practice that seeks to rebut erroneous information before it spreads. The goal is to train people to critically analyse information and develop ‘cognitive immunity’ so that they are less likely to be misled when they do encounter misinformation. 

The Prebunking approach, grounded in Inoculation theory, teaches people to recognise, analyse and avoid manipulation and misleading content so that they build resilience against the same. Inoculation theory, a social psychology framework, suggests that pre-emptively conferring psychological resistance against malicious persuasion attempts can reduce susceptibility to misinformation across cultures. As the term suggests, the MO is to help the mind in the present develop resistance to influence that it may encounter in the future. Just as medical vaccines or inoculations help the body build resistance to future infections by administering weakened doses of the harm agent, inoculation theory seeks to teach people fact from fiction through exposure to examples of weak, dichotomous arguments, manipulation tactics like emotionally charged language, case studies that draw parallels between truths and distortions, and so on. In showing people the difference, inoculation theory teaches them to be on the lookout for misinformation and manipulation even, or especially, when they least expect it. 

The core difference between Prebunking and Debunking is that while the former is preventative and seeks to provide a broad-spectrum cover against misinformation, the latter is reactive and focuses on specific instances of misinformation. While Debunking is closely tied to fact-checking, Prebunking is tied to a wider range of specific interventions, some of which increase motivation to be vigilant against misinformation and others increase the ability to engage in vigilance with success.

There is much to be said in favour of the Prebunking approach because these interventions build the capacity to identify misinformation and recognise red flags However, their success in practice may vary. It might be difficult to scale up Prebunking efforts and ensure their reach to a larger audience. Sustainability is critical in ensuring that Prebunking measures maintain their impact over time. Continuous reinforcement and reminders may be required to ensure that individuals retain the skills and information they gained from the Prebunking training activities. Misinformation tactics and strategies are always evolving, so it is critical that Prebunking interventions are also flexible and agile and respond promptly to developing challenges. This may be easier said than done, but with new misinformation and cyber threats developing frequently, it is a challenge that has to be addressed for Prebunking to be a successful long-term solution. 

Encouraging people to be actively cautious while interacting with information, acquire critical thinking abilities, and reject the effect of misinformation requires a significant behavioural change over a relatively short period of time. Overcoming ingrained habits and prejudices, and countering a natural reluctance to change is no mean feat. Developing a widespread culture of information literacy requires years of social conditioning and unlearning and may pose a significant challenge to the effectiveness of Prebunking interventions. 

Brief Analysis of Debunking 

Debunking is a technique for identifying and informing people that certain news items or information are incorrect or misleading. It seeks to lessen the impact of misinformation that has already spread. The most popular kind of Debunking occurs through collaboration between fact-checking organisations and social media businesses. Journalists or other fact-checkers discover inaccurate or misleading material, and social media platforms flag or label it. Debunking is an important strategy for curtailing the spread of misinformation and promoting accuracy in the digital information ecosystem. 

Debunking interventions are crucial in combating misinformation. However, there are certain challenges associated with the same. Debunking misinformation entails critically verifying facts and promoting corrected information. However, this is difficult owing to the rising complexity of modern tools used to generate narratives that combine truth and untruth, views and facts. These advanced approaches, which include emotional spectrum elements, deepfakes, audiovisual material, and pervasive trolling, necessitate a sophisticated reaction at all levels: technological, organisational, and cultural.

Furthermore, It is impossible to debunk all misinformation at any given time, which effectively means that it is impossible to protect everyone at all times, which means that at least some innocent netizens will fall victim to manipulation despite our best efforts.  Debunking is inherently reactive in nature, addressing misinformation after it has grown extensively. This reactionary method may be less successful than proactive strategies such as Prebunking from the perspective of total harm done. Misinformation producers operate swiftly and unexpectedly, making it difficult for fact-checkers to keep up with the rapid dissemination of erroneous or misleading information. Debunking may need continuous exposure to fact-check to prevent erroneous beliefs from forming, implying that a single Debunking may not be enough to rectify misinformation.  Debunking requires time and resources, and it is not possible to disprove every piece of misinformation that circulates at any particular moment. This constraint may cause certain misinformation to go unchecked, perhaps leading to unexpected effects. The misinformation on social media can be quickly spread and may become viral faster than Debunking pieces or articles. This leads to a situation in which misinformation spreads like a virus, while the antidote to debunked facts struggles to catch up.

Prebunking vs Debunking: Comparative Analysis

Prebunking interventions seek to educate people to recognise and reject misinformation before they are exposed to actual manipulation. Prebunking offers tactics for critical examination, lessening the individuals' susceptibility to misinformation in a variety of contexts. On the other hand, Debunking interventions involve correcting specific false claims after they have been circulated. While Debunking can address individual instances of misinformation, its impact on reducing overall reliance on misinformation may be limited by the reactive nature of the approach.

CyberPeace Policy Recommendations for Tech/Social Media Platforms

With the rising threat of online misinformation, tech/social media platforms can adopt an integrated strategy that includes both Prebunking and Debunking initiatives to be deployed and supported on all platforms to empower users to recognise the manipulative messaging through Prebunking and be aware of the accuracy of misinformation through Debunking interventions. 

1. Gamified Inoculation: Tech/social media companies can encourage gamified inoculation campaigns, which is a competence-oriented approach to Prebunking misinformation. This can be effective in helping people immunise the receiver against subsequent exposures. It can empower people to build competencies to detect misinformation through gamified interventions. 
2. Promotion of Prebunking and Debunking Campaigns through Algorithm Mechanisms: Tech/social media platforms may promote and guarantee that algorithms prioritise the distribution of Prebunking materials to users, boosting educational content that strengthens resistance to misinformation. Platform operators should incorporate algorithms that prioritise the visibility of Debunking content in order to combat the spread of erroneous information and deliver proper corrections; this can eventually address and aid in Prebunking and Debunking methods to reach a bigger or targeted audience.
3. User Empowerment to Counter Misinformation: Tech/social media platforms can design user-friendly interfaces that allow people to access Prebunking materials, quizzes, and instructional information to help them improve their critical thinking abilities. Furthermore, they can incorporate simple reporting tools for flagging misinformation, as well as links to fact-checking resources and corrections.
4. Partnership with Fact-Checking/Expert Organizations: Tech/social media platforms can facilitate Prebunking and Debunking initiatives/campaigns by collaborating with fact-checking/expert organisations and promoting such initiatives at a larger scale and ultimately fighting misinformation with joint hands initiatives.

Conclusion

The threat of online misinformation is only growing with every passing day and so, deploying effective countermeasures is essential.  Prebunking and Debunking are the two such interventions. To sum up: Prebunking interventions try to increase resilience to misinformation, proactively lowering susceptibility to erroneous or misleading information and addressing broader patterns of misinformation consumption, while Debunking is effective in correcting a particular piece of misinformation and having a targeted impact on belief in individual false claims. An integrated approach involving both the methods and joint initiatives by tech/social media platforms and expert organizations can ultimately help in fighting the rising tide of online misinformation and establishing a resilient online information landscape. 

References

1. https://mark-hurlstone.github.io/THKE.22.BJP.pdf
2. https://futurefreespeech.org/wp-content/uploads/2024/01/Empowering-Audiences-Through-%E2%80%98Prebunking-Michael-Bang-Petersen-Background-Report_formatted.pdf
3. https://newsreel.pte.hu/news/unprecedented_challenges_Debunking_disinformation
4. https://misinforeview.hks.harvard.edu/article/global-vaccination-badnews/

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