Launch of Central Suspect Registry to Combat Cyber Crimes

Introduction

In the hyper-connected era, something as mundane as charging your phone can become a gateway to cyberattacks. A recent experience of Assam Chief Minister Himanta Biswa Sarma has reignited fears of an emerging digital menace called juice jacking. Sarma, who was taking an Emirates flight from Delhi to Dubai, used an international charger and cable provided by another passenger on board. As he afterwards reported on X (formerly Twitter), the passenger got off while he slept and so could not return the borrowed items. Though most people admired the CM's humility and openness, cybersecurity experts and citizens were quick to point out a possible red flag, that it could be a juice-jacking attempt. Whether by design or not, the scene calls out to the concealed risks of using unfamiliar charging equipment, particularly for those who hold sensitive roles.

What Is Juice Jacking?

Juice jacking takes advantage of the multi-purpose nature of USB connectors, which can carry both electrical energy and information. Attackers hack USB ports or cables to either:

• Insert harmful payloads (malware, spyware, ransomware) during power transfer, or
• Create unauthorised data pathways for silent information exfiltration.

Types of Juice Jacking Attacks

1. Data Theft (Exfiltration Attack): The USB cable or port is rigged to silently extract files, media, contacts, keystrokes, or login information from the attached phone.
2. Malware Injection (Payload Attack): The USB device is set to impersonate a Human Interface Device (HID), such as a keyboard. It sends pre-defined commands (shell scripts, command-line inputs) to the host, loading backdoors or spying tools.
3. Firmware Tampering: In more sophisticated cases, attackers implement persistent malware at the bootloader or firmware level, bypassing antivirus protection and living through factory resets.
4. Remote Command-and-Control Installation: Certain strains of malware initiate backdoors to enable remote access to the device over the internet upon reconnection to a live network.

Why the Assam CM’s Incident Raised Flags 

Whereas CM Sarma's experience was one of thanks, the digital repercussions of this scenario are immense:

• High-value targets like government officials, diplomats, and corporate executives tend to have sensitive information.
• A hacked cable can be used as a spy tool, sending information or providing remote access.
• With the USB On-The-Go (OTG) feature in contemporary Android and iOS devices, an attacker can run autorun scripts and deploy payloads at device connect/disconnect.
• If device encryption is poor or security settings are incorrectly configured, attackers may gain access to location, communication history, and app credentials.

Technical Juice Jacking Indicators

The following are indications that a device could have been attacked:

• Unsolicited request for USB file access or data syncing on attaching.
• Faster battery consumption (from background activities).
• The device is acting strangely, launching apps or entering commands without user control.
• Installation of new apps without authorisation.
• Data consumption increases even if no browsing is ongoing.

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CyberPeace Tech-Policy Advisory: Preventing Juice Jacking

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1. Hardware-Level Mitigation
   
   1. Utilise USB Data Blockers: Commonly referred to as "USB condoms," such devices plug the data pins (D+ and D-), letting only power (Vcc and GND) pass through. This blocks all data communication over USB.
   2. Charge-Only Cables: Make use of cables that physically do not have data lines. These are specifically meant to provide power only.
   3. Carry a Power Bank: Use your own power source, if possible, for charging, particularly in airports, conferences, or flights.

2. Operating System(OS) Level Protections

1. iOS Devices:

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Enable USB Restricted Mode:

Keep USB accessories from being able to connect when your iPhone is locked.

Settings → Face ID & Passcode → USB Accessories → Off

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2. Android Devices:

Disable USB Debugging:

Debugging makes device access available for development, but it can be taken advantage of. If USB Debugging is turned on, and someone connects your phone to a computer, they might be able to access your data, install apps, or even control your phone, especially if your phone is unlocked. Hence, it should be kept off. 

Settings → Developer Options → USB Debugging → Off

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3. Set USB Default to 'Charge Only'

Settings → Connected Devices → USB Preferences → Default USB Configuration → Charge Only

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3) Behavioural Recommendations

• Never take chargers or USB cables from strangers.
• Don't use public USB charging points, particularly at airports or coffee shops.
• Turn full-disk encryption on on your device. It is supported by most Android and all iOS devices.
• Deploy endpoint security software that can identify rogue USB commands and report suspicious behaviour.
• Check cables or ports physically, many attack cables are indistinguishable from legitimate ones (e.g., O.MG cables).

Conclusion

"Juice jacking is no longer just a theoretical or obscure threat. In the age of highly mobile, USB-charged devices, physical-layer attacks are becoming increasingly common, and their targets are growing more strategic. The recent case involving the Assam Chief Minister was perhaps harmless, but it did serve to underscore a fundamental vulnerability in daily digital life. As mobile security becomes more relevant to individuals and organisations worldwide, knowing about hardware-based attacks like juice jacking is essential. Security never needs to be sacrificed for convenience, particularly when an entire digital identity might be at risk with just a single USB cable.

References

• https://www.indiatoday.in/trending-news/story/assam-chief-minister-himanta-biswa-sarma-x-post-on-emirates-passenger-sparks-juice-jacking-concerns-2706349-2025-04-09
• https://www.cert-in.org.in/s2cMainServlet?pageid=PUBVLNOTES02&VLCODE=CIAD-2016-0085
• https://www.fcc.gov/juice-jacking-tips-to-avoid-it
• https://www.cyberpeace.org/resources/blogs/juice-jacking
• https://support.apple.com/en-in/HT208857
• https://developer.android.com/studio/debug/dev-options

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Introduction

India’s telecom regulator, the Telecom Regulatory Authority of India (TRAI), has directed telcos to block all unverified headers and message templates within 30 and 60 days, respectively, according to a press release. The regulator observed that telemarketers were ‘misusing’ headers and message templates of registered parties and asked telcos to reverify all registered headers & message templates on the DLT (Distributed Ledger Technology) platform. All telecom service providers (TSP) have to comply with these directions, issued under the Telecom Commercial Communication Customer Preference Regulations, 2018, within a month, TRAI said in its release. The directions were issued after TRAI held a meeting with telcos on February 17, 2023, to discuss quality of service (QoS) improvements, review of QoS standards, QoS of 5G services and unsolicited commercial communications”, as per its press release.

Why it matters?

It may be useful as it can ensure that all promotional messages are sent through registered telemarketers using only approved templates. It is no secret that the spam problem has been difficult to rein in, so the measure can restrict its proliferation and filter out telemarketers resorting to misuse.

Details about TRAI’s orders

The release said that telcos have to ensure that temporary headers are deactivated immediately after the time duration for which such headers were created. The telcos also have to ensure that there is no space to insert unwanted content in the template of a message where one can add content to be sent to people. Message recipients should not be confused, so telcos must ensure that they register no lookalike headers in the names of different senders.

Measures to check unregistered telemarketers

The release ordered telcos to bar telemarketers not registered on its DLT platform from accessing message templates and scrubbing them to deliver spam messages to recipients on the telco’s network. The telcos have been directed not to allow promotional messages to be sent by unregistered telemarketers or telemarketers using 10-digit telephone numbers. It added that telcos have to take action against erring telemarketers and share details of these telemarketers with other telcos, which will then be responsible for stopping these entities from sending commercial communications through their networks.

How big is the problem of spam?

A survey conducted by LocalCircles said that two out of every three people (66 per cent) in India get three or more spam calls daily. It added that not one person among thousands of respondents checked the box of ‘no spam’.

The platform said that it was a national survey which gathered over 56,000 responses from Indians located in 342 districts. It also found that 92 % of responders said they continue receiving spam despite opting for DND. The DND list is a feature where mobile subscriber can register their number to avoid getting unsolicited commercial communication (UCC).

Addressing the problem of spam

The regulatory body recently released a consultation paper that proposed the idea of providing the real name identity of callers to people receiving calls. The paper said that it would use a database containing each subscriber’s correct name to implement the caller name presentation (CNAP) service. The regulator wants to use details acquired by telecom service providers via customer acquisition forms (CAF).

TRAI formed a joint committee to look at the issue of phishing and cyber fraud in 2022. It included officials from the Reserve Bank of India (RBI) and the Securities and Exchange Board of India (SEBI). The telecom watchdog had laid out a plan to combat SMS and call spam using blockchain technology (DLT). It saw telecom companies and TRAI to build an encrypted and distributed database that will record user consent to be included in SMS or call send-out lists.

According to a press release, the Telecom Regulatory Authority of India (TRAI), the telecom regulator in India, has ordered carriers to block any unverified headers and message templates within 30 and 60 days, respectively.

The regulator saw that telemarketers were “misusing” registered parties’ headers and message templates. Thus, they requested that telecoms validate all of the registered headers and message templates on the DLT (Distributed Ledger Technology) platform.

According to TRAI’s statement, all telecom service providers (TSP) must adhere to these directives within one month under the 2018 Telecom Commercial Communication Consumer Preference Rules. The guidelines were released following a conference with telcos convened by TRAI on February 17, 2023, to discuss quality of service (QoS) enhancements, a review of QoS standards, the QoS of 5G services, and unsolicited commercial communications.

Why it matters?

Requiring that only registered telemarketers send promotional communications using approved templates may prove to be a beneficial safeguard. It is no secret that the spam problem has been challenging to control, so the measure can limit its spread and screen out telemarketers that employ abusive tactics.

Information on the TRAI order

According to the press release, telecoms must ensure that temporary headers are deactivated as soon as the time period they were established has passed. The telecoms must also ensure that there is no room in the message template where one can add content to be sent to recipients for unwanted content. There should be no room for uncertainty among message recipients. Thus, telecoms must ensure that no similar-looking headers are registered under the identities of various senders.

Taking action against unregistered telemarketers In accordance with the directive, telcos must prevent telemarketers who are not registered on their DLT platform from obtaining message templates and using them to send spam to subscribers on their network. Telemarketers who are not registered or who use 10-digit phone numbers cannot send promotional messages, according to instructions given to telecoms. Telcos must take action against misbehaving telemarketers, it was noted, and divulge their information to other telecoms, who would be in charge of preventing these companies from transmitting commercial messages.

How widespread is the spam issue?

According to a LocalCircles poll, three or more spam calls are received every day by two out of every three Indians (66%) on average. It further stated that not a single one of the thousands of responses clicked the “no-spam” box. According to the platform, the survey was conducted nationally and received over 56,000 responses from Indians in 342 districts. Moreover, 92 % of respondents reported that even after choosing DND, they still receive spam. A mobile subscriber can register their number on the DND list to prevent receiving unsolicited commercial communication (UCC).

consultation document recently in which it recommended the concept of providing the genuine name identify of callers to persons receiving calls. The paper indicated that it would employ a database containing each subscriber’s correct name to implement the caller name presentation (CNAP) service. The regulator wants to use information collected by telecom service providers through client acquisition forms (CAF).

Conclusion

TRAI established a joint committee to examine the problem of phishing and cyber scams in 2022. Officials from the Securities and Exchange Board of India (SEBI) and Reserve Bank of India (RBI) were present (SEBI).

The telecom watchdog had outlined a strategy for leveraging blockchain technology to combat SMS and call spam (DLT).

Introduction

The whole world is shifting towards a cashless economy, with innovative payment transaction systems such as UPI payments, card payments, etc. These payment systems require processing, storage, and movement of millions of cardholders data which is crucial for any successful transaction.

And therefore to maintain the credibility of this payment ecosystem, security or secure movement and processing of cardholders data becomes paramount. Entities involved in a payment ecosystem are responsible for the security of cardholders data. Security is also important because if breaches happen in cardholders data it would amount to financial loss. Fraudsters are attempting smart ways to leverage any kind of security loopholes in the payment system.

So these entities which are involved in the payment ecosystem need to maintain some security standards set by one council of network providers in the payment industry popularly known as the Payment Card Industry Security Standard Council.

Overview of what is PCI and PCI DSS Compliance

Earlier every network providers in the payment industry have their own set of security standards but later they all together i.e., Visa, Mastercard, American Express, Discover, and JCB constituted an independent body to come up with comprehensive security standards like PCI DSS, PA DSS, PCI-PTS, etc.  And these network providers ensure the enforcement of the security standards by putting conditions on services being provided to the merchant or acquirer bank.

In other words, PCI DSS particularly is the global standard that provides a baseline of technical and operational requirements designed to protect account data. PCI DSS is a security standard specially designed for merchants and service providers in the payment ecosystem to protect the cardholders data against any fraud or theft.

It applies to all the entities including third-party vendors which are involved in processing storing and transmitting cardholders data. In organization, even all CDE (Card Holder Data Environment) including system components or network component that stores and process cardholders data, has to comply with all the requirements of PCI compliance.  Recently PCI has released a new version of PCI DSS v4.0 a few months ago with certain changes from the previous version after three years of the review cycle.

12 Requirements of PCI DSS

This is the most important part of PCI DSS as following these requirements can make any organization to some extent PCI compliant. So what are these requirements:

• Installing firewalls or maintaining security controls in the networks
• Use strong password in order to secure the CDE( Card holders data environment)
• Protection of cardholder data
• Encrypting the cardholder data during transmission over an open and public network.
• Timely detection and protection of the cardholders data environment from any malicious activity or software.
• Regular updating the software thereby maintaining a secure system.
• Rule of business need to know should apply to access the cardholders data
• Identification and authentication of the user are important to access the system components.
• Physical access to cardholders data should be restricted.
• Monitoring or screening of system components to know the malicious activity internally in real-time.
• Regular auditing of security control and finding any vulnerabilities available in the systems.
• Make policies and programs accordingly in order to support information security.

How organization can become PCI compliant

• Scope: First step is to determine all the system components or networks storing and processing cardholders data i.e., Cardholders Data Environment.
• Assess: Then test whether these systems or networks are complying with all the requirements of PCI DSS COMPLIANCE.
• Report: Documenting all the assessment through self assessment questionnaire by answering following questions like whether the requirements are met or not? Whether the requirements are met with customized approach.
• Attest: Then the next step is to complete the attestation process available on the website of PCI SSC.
• Submit: Then organization can submit all the documents including reports and other supporting documents if it is requested by other entities such as payment brands, merchant or acquirer.
• Remediate: Then the organisation should take remedial action for the requirements which are not in place on the system components or networks.

Conclusion

One of the most important issues facing those involved in the digital payment ecosystem is cybersecurity. The likelihood of being exposed to cybersecurity hazards including online fraud, information theft, and virus assaults is rising as more and more users prefer using digital payments.

And thus complying and adopting with these security standards is the need of the hour. And moreover RBI has also mandated all the regulated entities ( NBFCs Banks etc) under one recent notification to comply with these standards.