#FactCheck: Phishing Scam on Jio is offering a ₹700 Holi reward through a promotional link

Introduction

The Chairman of Vardhman Group, Mr SP Oswal, an India-based textile manufacturer, fell victim to a cyber fraud scheme that cost him ₹7 crore. The scam unfolded on August 28 and 29, conning Mr Oswal into transferring Rs 7 crore into multiple bank accounts. As per the recent reports, the Police have managed to freeze these accounts and recover over Rs 5 crore as of now. The fraudsters convinced Mr SP Oswal that he was a suspect in a money laundering investigation and held on a “Digital Arrest”. These are sophisticated cyber frauds where cyber-criminals impersonate law enforcement officials or other authorities and target innocent individuals with manipulative tactics. The scam targets are often contacted out of the blue, on Instant messaging apps like WhatsApp and informed that their bank accounts, digital identities, or other online assets have been compromised. Criminals play into the victims' fear by threatening them with imminent arrest, legal consequences, or public humiliation if they don't cooperate with a series of urgent demands.

Posing as Officials, Fraudsters Orchestrate ₹7 Crore Scam

The investigation revealed that the fraudsters posed as members of the Central Bureau of Investigation (CBI). They had contacted Mr Oswal and claimed that his Aadhaar had been misused in a case involving fake passports and financial fraud. The imposter conducted a video call in a police uniform using a background with the CBI logo. The fraud escalated further, Mr Oswal got a fake "arrest warrant" on  WhatsApp allegedly authorised by the Supreme Court. Fraudsters convinced Mr Oswal to transfer ₹7 crores to facilitate bail proceedings, claiming he was under "digital arrest". The meticulously planned scam involved fake documents, a virtual courtroom, and relentless intimidation tactics leaving Mr Oswal effectively under "digital arrest" for two days. While the police have successfully recovered over Rs 5 crore so far, this case highlights the alarming threat of digital impersonation of law enforcement authorities.

Legal Outlook on the Validity of Digital Arrests

In India, the main laws governing cyber crimes are the Information Technology Act, of 2000 and the rules made under therein, and the newly enacted Bhartiya Nyaya Sanhita, 2023. Recently enacted new criminal laws do not provide for any provision for law enforcement agencies conducting a digital arrest.  The law only provides for service of the summons and the proceedings in an electronic mode. Hence, there are no provisions for conducting 'digital arrests' as per the laws of the country. 

Further, It should be noted that the Indian Cyber Crime Coordination Centre (I4C), under the Ministry of Home Affairs, coordinates the activities related to combating cybercrime in the country. MHA works closely with other ministries to counter these frauds. The I4C also provides technical support to the police authorities of states/UTs for the identification and investigation of these cases. 

Best Practices to Avoid Digital Arrest Scams 

• To protect yourself from scams, it is crucial to verify the identity of individuals claiming to be law enforcement or government officials and use official contact channels to confirm their credentials. 
• Be cautious of pressure tactics used by fraudsters, especially demands for quick payment over unverified communication platforms like WhatsApp. 
• Cross-check official documents with legal advisors or relevant authorities. 
• Never share sensitive personal information, such as your Aadhaar number, over phone calls, emails, or messages without verifying the request's authenticity. 
• Avoid untraceable payments, such as cryptocurrency or prepaid cards, without validating the transaction's legitimacy, especially under duress. 
• Stay informed on scam techniques, particularly those involving impersonation and digital threats. 
• Enable Two-Factor Authentication (2FA) for sensitive online accounts to prevent misuse. 
• Consult advice from legal professionals if you receive threatening communication involving digital arrest or legal actions and do not take any action on the asks of persons posing as legitimate authorities. 
• In case of any cybercrime, you can file a complaint at cybercrime.gov.in or helpline number 1930. You can also seek assistance from the CyberPeace helpline at +91 9570000066.

Conclusion

The digital arrest of Vardhman Group's CEO underscores the increasing sophistication of cyber fraud schemes, which exploit fear and urgency, leading to severe financial and reputational harm. No one is immune from cybercrime, vigilance is essential at all leadership levels. While laws like the IT Act and initiatives taken by the I4C help combat cybercrime, rapidly evolving threats demand proactive safety measures. Beyond the possibility of financial loss, incidents like this jeopardise brand reputation, investor confidence, and operational stability. Be cautious of such threats and exercise due care and caution while navigating the digital landscape. Be aware of such kinds of scams and the manipulative tactics used by fraudsters to avoid them. By staying vigilant and aware we can avoid the growing scam of digital arrests. 

References

• https://www.business-standard.com/companies/news/digital-arrest-and-rs-7-crore-heist-how-vardhman-group-head-was-tricked-124100100832_1.html
• https://www.hindustantimes.com/business/vardhman-group-chairman-sp-oswal-duped-of-rs-7-crore-fraudsters-posed-as-cbi-101727666912738.html 
• https://www.msspalert.com/native/digital-arrests-the-new-frontier-of-cybercrime

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Introduction

The Information Technology (IT) Ministry has tested a new parental control app called ‘SafeNet’ that is intended to be pre-installed in all mobile phones, laptops and personal computers (PCs). The government's approach shows collaborative efforts by involving cooperation between Internet service providers (ISPs), the Department of School Education, and technology manufacturers to address online safety concerns. Campaigns and the proposed SafeNet application aim to educate parents about available resources for online protection and safeguarding their children.

The Need for SafeNet App

SafeNet Trusted Access is an access management and authentication service that ensures no user is a target by allowing you to expand authentication to all users and apps with diverse authentication capabilities. SafeNet is, therefore, an arsenal of tools, each meticulously crafted to empower guardians in the art of digital parenting. With the finesse of a master weaver, it intertwines content filtering with the vigilant monitoring of live locations, casting a protective net over the vulnerable online experiences of the children. The ability to oversee calls and messages adds another layer of security, akin to a watchful sentinel standing guard over the gates of communication. Some pointers regarding the parental control app that can be taken into consideration are as follows.

1.   Easy to use and set up: The app should be useful, intuitive, and easy to use. The interface plays a significant role in achieving this goal. The setup process should be simple enough for parents to access the app without any technical issues. Parents should be able to modify settings and monitor their children's activity with ease.

2.   Privacy and data protection: Considering the sensitive nature of children's data, strong privacy and data protection measures are paramount. From the app’s point of view, strict privacy standards include encryption protocols, secure data storage practices, and transparent data handling policies with the right of erasure to protect and safeguard the children's personal information from unauthorized access.

3.   Features for Time Management: Effective parental control applications frequently include capabilities for regulating screen time and establishing use limitations. The app will evaluate if the software enables parents to set time limits for certain applications or devices, therefore promoting good digital habits and preventing excessive screen time.

4.   Comprehensive Features of SafeNet: The app's commitment to addressing the multifaceted aspects of online safety is reflected in its robust features. It allows parents to set content filters with surgical precision, manage the time their children spend in the digital world, and block content that is deemed age-inappropriate. This reflects a deep understanding of the digital ecosystem's complexities and the varied threats that lurk within its shadows.

5.   Adaptable to the needs of the family: In a stroke of ingenuity, SafeNet offers both parent and child versions of the app for shared devices. This adaptability to diverse family dynamics is not just a nod to inclusivity but a strategic move that enhances its usability and effectiveness in real-world scenarios. It acknowledges the unique tapestry of family structures and the need for tools that are as flexible and dynamic as the families they serve.

6.   Strong Support From Government: The initiative enjoys a chorus of support from both government and industry stakeholders, a symphony of collaboration that underscores the collective commitment to the cause. Recommendations for the pre-installation of SafeNet on devices by an industry consortium resonate with the directives from the Prime Minister's Office (PMO),creating a harmonious blend of policy and practice. The involvement of major telecommunications players and Internet service providers underscores the industry's recognition of the importance of such initiatives, emphasising a collaborative approach towards deploying digital safeguarding measures at scale.

Recommendations

The efforts by the government to implement parental controls a recommendable as they align with societal goals of child welfare and protection. This includes providing parents with tools to manage and monitor their children's Internet usage to address concerns about inappropriate content and online risks. The following suggestions are made to further support the government's initiative:

1.    The administration can consider creating a verification mechanism similar to how identities are verified when mobile SIMS are issued. While this certainly makes for a longer process, it will help address concerns about the app being misused for stalking and surveillance if it is made available to everyone as a default on all digital devices.

2.    Parental controls are available on several platforms and are designed to shield, not fetter. Finding the right balance between protection and allowing for creative exploration is thus crucial to ensuring children develop healthy digital habits while fostering their curiosity and learning potential. It might be helpful to the administration to establish updated policies that prioritise the privacy-protection rights of children so that there is a clear mandate on how and to what extent the app is to be used.

3.    Policy reforms can be further supported through workshops, informational campaigns, and resources that educate parents and children about the proper use of the app, the concept of informed consent, and the importance of developing healthy, transparent communication between parents and children.

Conclusion

Safety is a significant step towards child protection and development. Children have to rely on adults for protection and cannot identify or sidestep risk. In this context, the United Nations Convention on the Rights of the Child emphasises the matter of protection efforts for children, which notes that children have the "right to protection". Therefore, the parental safety app will lead to significant concentration on the general well-being and health of the children besides preventing drug misuse. On the whole, while technological solutions can be helpful, one also needs to focus on educating people on digital safety, responsible Internet use, and parental supervision.  

References

• https://www.hindustantimes.com/india-news/itministry-tests-parental-control-app-progress-to-be-reviewed-today-101710702452265.html
• https://www.htsyndication.com/ht-mumbai/article/it-ministry-tests-parental-control-app%2C-progress-to-be-reviewed-today/80062127
• https://www.varindia.com/news/it-ministry-to-evaluate-parental-control-software
• https://www.medianama.com/2024/03/223-indian-government-to-incorporate-parental-controls-in-data-usage/

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Introduction

The fast-paced development of technology and the wider use of social media platforms have led to the rapid dissemination of misinformation with characteristics such as diffusion, fast propagation speed, wide influence, and deep impact through these platforms. Social Media Algorithms and their decisions are often perceived as a black box introduction that makes it impossible for users to understand and recognise how the decision-making process works. 

Social media algorithms may unintentionally promote false narratives that garner more interactions, further reinforcing the misinformation cycle and making it harder to control its spread within vast, interconnected networks. Algorithms judge the content based on the metrics, which is user engagement. It is the prerequisite for algorithms to serve you the best. Hence, algorithms or search engines enlist relevant items you are more likely to enjoy. This process, initially, was created to cut the clutter and provide you with the best information. However, sometimes it results in unknowingly widespread misinformation due to the viral nature of information and user interactions. 

Analysing the Algorithmic Architecture of Misinformation

Social media algorithms, designed to maximize user engagement, can inadvertently promote misinformation due to their tendency to trigger strong emotions, creating echo chambers and filter bubbles. These algorithms prioritize content based on user behaviour, leading to the promotion of emotionally charged misinformation. Additionally, the algorithms prioritize content that has the potential to go viral, which can lead to the spread of false or misleading content faster than corrections or factual content.

Additionally, popular content is amplified by platforms, which spreads it faster by presenting it to more users. Limited fact-checking efforts are particularly difficult since, by the time they are reported or corrected, erroneous claims may have gained widespread acceptance due to delayed responses. Social media algorithms find it difficult to distinguish between real people and organized networks of troll farms or bots that propagate false information. This creates a vicious loop where users are constantly exposed to inaccurate or misleading material, which strengthens their convictions and disseminates erroneous information through networks.

Though algorithms, primarily, aim to enhance user engagement by curating content that aligns with the user's previous behaviour and preferences. Sometimes this process leads to "echo chambers," where individuals are exposed mainly to information that reaffirms their beliefs which existed prior, effectively silencing dissenting voices and opposing viewpoints. This curated experience reduces exposure to diverse opinions and amplifies biased and polarising content, making it arduous for users to discern credible information from misinformation. Algorithms feed into a feedback loop that continuously gathers data from users' activities across digital platforms, including websites, social media, and apps. This data is analysed to optimise user experiences, making platforms more attractive. While this process drives innovation and improves user satisfaction from a business standpoint, it also poses a danger in the context of misinformation. The repetitive reinforcement of user preferences leads to the entrenchment of false beliefs, as users are less likely to encounter fact-checks or corrective information.

Moreover, social networks and their sheer size and complexity today exacerbate the issue. With billions of users participating in online spaces, misinformation spreads rapidly, and attempting to contain it—such as by inspecting messages or URLs for false information—can be computationally challenging and inefficient. The extensive amount of content that is shared daily means that misinformation can be propagated far quicker than it can get fact-checked or debunked.

Understanding how algorithms influence user behaviour is important to tackling misinformation. The personalisation of content, feedback loops, the complexity of network structures, and the role of superspreaders all work together to create a challenging environment where misinformation thrives. Hence, highlighting the importance of countering misinformation through robust measures. 

The Role of Regulations in Curbing Algorithmic Misinformation

The EU's Digital Services Act (DSA) applicable in the EU is one of the regulations that aims to increase the responsibilities of tech companies and ensure that their algorithms do not promote harmful content. These regulatory frameworks play an important role they can be used to establish mechanisms for users to appeal against the algorithmic decisions and ensure that these systems do not disproportionately suppress legitimate voices. Independent oversight and periodic audits can ensure that algorithms are not biased or used maliciously. Self-regulation and Platform regulation are the first steps that can be taken to regulate misinformation. By fostering a more transparent and accountable ecosystem, regulations help mitigate the negative effects of algorithmic misinformation, thereby protecting the integrity of information that is shared online. In the Indian context, the Intermediary Guidelines, 2023, Rule 3(1)(b)(v) explicitly prohibits the dissemination of misinformation on digital platforms. The ‘Intermediaries’ are obliged to ensure reasonable efforts to prevent users from hosting, displaying, uploading, modifying, publishing, transmitting, storing, updating, or sharing any information related to the 11 listed user harms or prohibited content. This rule aims to ensure platforms identify and swiftly remove misinformation, and false or misleading content.

Cyberpeace Outlook

Understanding how algorithms prioritise content will enable users to critically evaluate the information they encounter and recognise potential biases. Such cognitive defenses can empower individuals to question the sources of the information and report misleading content effectively. In the future of algorithms in information moderation, platforms should evolve toward more transparent, user-driven systems where algorithms are optimised not just for engagement but for accuracy and fairness. Incorporating advanced AI moderation tools, coupled with human oversight can improve the detection and reduction of harmful and misleading content. Collaboration between regulatory bodies, tech companies, and users will help shape the algorithms landscape to promote a healthier, more informed digital environment.

References:

• https://www.advancedsciencenews.com/misformation-spreads-like-a-nuclear-reaction-on-the-internet/
• https://www.niemanlab.org/2024/09/want-to-fight-misinformation-teach-people-how-algorithms-work/ 
• Press Release: Press Information Bureau (pib.gov.in) 

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