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Introduction to Grooming

The term grooming is believed to have been first used by a group of investigators in the 1970s to describe patterns of seduction of an offender towards a child. It eventually evolved and began being commonly used by law enforcement agencies and has now replaced the term seduction for this behavioural pattern. At its core, grooming refers to conditioning a child by an adult offender to further their wrong motives. In its most popular sense, it refers to the sexual victimisation of children whereby an adult befriends a minor and builds an emotional connection to sexually abuse, exploit and even trafficking such a victim. The onset of technology has shifted the offline physical proximity of perpetrators to the internet, enabling groomers to integrate themselves completely into the victim’s life by maintaining consistent contact. It is noted that while grooming can occur online and offline, groomers often establish online contact before moving the ‘relationship’ offline to commit sexual offences.

Underreporting and Vulnerability of Teenagers

Given the elusive nature of the crime, cyber grooming remains one of the most underreported crimes by victims, who are often unaware or embarrassed to share their experiences. Teenagers are particularly more susceptible to cyber grooming since they not only have more access to the internet but also engage in more online risk-taking behaviours such as posting sensitive and personal pictures. Studies indicate that individuals aged 18 to 23 often lack awareness regarding the grooming process. They frequently engage in relationships with groomers without recognising the deceptive and manipulative tactics employed, mistakenly perceiving these relationships as consensual rather than abusive.

Rise of Cyber Grooming incidents after COVID-19 pandemic

There has been an uptick in cyber grooming after the COVID-19 pandemic, whereby an adult poses as a teenager or a child and befriends a minor on child-friendly websites or social media outlets and builds an emotional connection with the victim. The main goal is to obtain intimate and personal data of the minor, often in the form of sexual chats, pictures or videos, to threaten and coerce them into continuing such acts. The grooming process usually begins with seemingly harmless inquiries about the minor's age, interests, and family background. Over time, these questions gradually shift to topics concerning sexual experiences and desires. Research and data indicate that online grooming is primarily carried out by males, who frequently choose their victims based on attractiveness, ease of access, and the ability to exploit the minor's vulnerabilities. 

Beyond Sexual Exploitation: Ideological and Commercial Grooming

Grooming is not confined to sexual exploitation. The rise of technology has expanded the influence of extremist ideological groups, granting them access to children who can be coerced into adopting their beliefs. This phenomenon, known as ideological grooming, presents significant personal, social, national security, and law enforcement challenges. Additionally, a new trend, termed digital commercial grooming, involves malicious actors manipulating minors into procuring and using drugs. Violent extremists are improving their online recruitment strategies, learning from each other to target and recruit supporters more effectively and are constantly leveraging children’s vulnerabilities to reinforce anti-government ideologies.

Policy Recommendations to Combat Cyber Grooming

To address the pervasive issue of cyber grooming and child recruitment by extremist groups, several policy recommendations can be implemented. Social media and online platforms should enhance their monitoring and reporting systems to swiftly detect and remove grooming behaviours. This includes investing in AI technologies for content moderation and employing dedicated teams to respond to reports promptly. Additionally, collaborative efforts with cybersecurity experts and child psychologists to develop educational campaigns and tools that teach children about online safety and identify grooming tactics should be mandated. Legislation should also be strengthened to include provisions specifically addressing cyber grooming, ensuring strict penalties for offenders and protections for victims. In this regard, international cooperation among law enforcement agencies and tech companies is essential to create a unified approach to tackling cross-border online threats to children's safety and security.

References:

1. Lanning, Kenneth “The Evolution of Grooming: Concept and Term”, Journal of Interpersonal Violence, 2018, Vol. 33 (1) 5-16. https://www.nationalcac.org/wp-content/uploads/2019/05/The-evolution-of-grooming-Concept-and-term.pdf 
2. Jonie Chiu, Ethel Quayle, “Understanding online grooming: An interpretative phenomenological analysis of adolescents' offline meetings with adult perpetrators”, Child Abuse & Neglect, Volume 128, 2022, 105600, ISSN 0145-2134,https://doi.org/10.1016/j.chiabu.2022.105600. https://www.sciencedirect.com/science/article/pii/S014521342200120X 
3. “Online child sexual exploitation and abuse”, Sharinnf Electronic Resources on Laws and Crime, United Nations Office for Drugs and Crime. https://sherloc.unodc.org/cld/en/education/tertiary/cybercrime/module-12/key-issues/online-child-sexual-exploitation-and-abuse.html 
4. Mehrotra, Karishma, “In the pandemic, more Indian children are falling victim to online grooming for sexual exploitation” The Scroll.in, 18 September 2021. https://scroll.in/magazine/1005389/in-the-pandemic-more-indian-children-are-falling-victim-to-online-grooming-for-sexual-exploitation 
5. Lorenzo-Dus, Nuria, “Digital Grooming: Discourses of Manipulation and Cyber-Crime”, 18 December 2022 https://academic.oup.com/book/45362
6. Strategic orientations on a coordinated EU approach to prevention of radicalisation in 2022-2023 https://home-affairs.ec.europa.eu/system/files/2022-03/2022-2023%20Strategic%20orientations%20on%20a%20coordinated%20EU%20approach%20to%20prevention%20of%20radicalisation_en.pdf 
7. “Handbook on Children Recruited and Exploited by Terrorist and Violent Extremist Groups: The Role of the Justice System”, United Nations Office on Drugs and Crime, 2017. https://www.unodc.org/documents/justice-and-prison-reform/Child-Victims/Handbook_on_Children_Recruited_and_Exploited_by_Terrorist_and_Violent_Extremist_Groups_the_Role_of_the_Justice_System.E.pdf 

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Introduction

As we navigate the digital realm that offers unlimited opportunities, it also exposes us to potential cyber threats and scams. A recent incident involving a businessman in Pune serves as a stark reminder of this reality. The victim fell prey to a sophisticated online impersonation fraud, where a cunning criminal posed as a high-ranking official from Hindustan Petroleum Corporation Limited (HPCL). This cautionary tale exposes the inner workings of the scam and highlights the critical need for constant vigilance in the virtual world.

Unveiling the scam

It all began with a phone call received by the victim, who lives in Taware Colony, Pune, on September 5, 2023. The caller, who identified himself as "Manish Pande, department head of HPCL," lured the victim by taking advantage of his online search for an LPG agency. With persuasive tactics, the fraudster claimed to be on the lookout for potential partners.

When a Pune man received a call on September 5, 2023. The caller, who introduced himself as “department head of HPCL”, was actually a cunning fraudster. It turns out, the victim had been searching for an LPG agency online, which the fraudster cleverly used to his advantage. In a twisted plot, the fraudster pretended to be looking for potential locations to establish a new LPG cylinder agency in Pune. 

Enthralled by the illusion

The victim fell for the scam, convinced by the mere presence of "HPCL" in the bank account's name. Firstly victim transferred Rs 14,500 online as “registration fees”. Things got worse when, without suspicion, the victim obediently transferred Rs 1,48,200 on September 11 for a so-called "dealership certificate." To add to the charade of legitimacy, the fraudster even sent the victim registration and dealership certificates via email.

Adding to the deception, the fraudster, who had targeted the victim after discovering his online inquiry, requested photos of the victim's property and personal documents, including Aadhaar and PAN cards, educational certificates, and a cancelled cheque. These seemingly legitimate requests only served to reinforce the victim's belief in the scam.

The fraudster said they were looking for a place to allot a new LPG cylinder agency in Pune and would like to see if the victim’s place fits in their criteria. The victim agreed as it was a profitable business opportunity. The fraudster called the victim to “confirm” that his documents have been verified and assured that HPCL would be allotting him an LPG cylinder agency. On September 12, the fraudster again demanded a sum of money, this time for the issuance of an "HPCL license." 

As the victim responded that he did not have the money, the fraudster insisted on an immediate payment of at least 50 per cent of the stipulated amount. So the victim transferred Rs 1,95,200 online. On the following day the 13th of September 2023, the fraudster asked the victim for the remaining amount. The victim said he would arrange the money in a few days. Meanwhile, on the same day, the victim went to the HPCL’s office in the Pune Camp area with the documents he had received through the emails. The HPCL employees confirmed these documents were fake, even though they looked very similar to the originals. The disclosure was a pivotal moment, causing the victim to fully comprehend the magnitude of the deceit and ultimately pursue further measures against the cybercriminal.

Best Practices

• Ensuring Caller Identity- Prioritize confirming the identity of anyone reaching out to you, especially when conducting financial transactions. Hold back from divulging confidential information until you have verified the credibility of the request. 
• Utilize Official Channels- Communicate with businesses or governmental organizations through their verified contact details found on their official websites or trustworthy sources. Avoid solely relying on information gathered from online searches. 
• Maintaining Skepticism with Unsolicited Communication- Exercise caution when approached by unexpected calls or emails, particularly those related to monetary transactions. Beware of manipulative tactics used by scammers to pressure swift decisions.
• Double-Check Information- To ensure accuracy, it is important to validate the information given by the caller on your own. This can be done by double-checking and cross-referencing the details with the official source. If you come across any suspicious activities, do not hesitate to report it to the proper authorities. 
• Report Suspicious Activities- Reporting can aid in conducting investigations and providing assistance to the victim and also preventing similar incidents from occurring.  It is crucially important to promptly report cyber crimes so law enforcement agencies can take appropriate action. A powerful resource available to victims of cybercrime is the National Cyber Crime Reporting Portal, equipped with a 24x7 helpline number, 1930. This portal serves as a centralized platform for reporting cybercrimes, including financial fraud.

Conclusion

This alarming event serves as a powerful wake-up call to the constant danger posed by online fraud. It is crucial for individuals to remain sceptical, diligently verifying the credibility of unsolicited contacts and steering clear of sharing personal information on the internet. As technology continues to evolve, so do the strategies of cyber criminals, heightening the need for users to stay on guard and knowledgeable in the complex digital world.

References:

• https://indianexpress.com/article/cities/pune/cybercriminal-posing-hindustan-petroleum-official-cheat-pune-man-9081057/
• https://www.timesnownews.com/mirror-now/crime/pune-man-duped-of-rs-3-5-lakh-by-cyber-fraudster-impersonating-hpcl-official-article-106253358

Introduction

The Data Security Council of India’s India Cyber Threat Report 2025 calculates that a staggering 702 potential attacks happened per minute on average in the country in 2024.  Recent alleged data breaches on organisations such as Star Health, WazirX, Indian Council of Medical Research (ICMR), BSNL, etc. highlight the vulnerabilities of government organisations, critical industries, businesses, and individuals in managing their digital assets. India is the second most targeted country for cyber attacks globally, which warrants the development and adoption of cybersecurity governance frameworks essential for the structured management of cyber environments. The following global models offer valuable insights and lessons that can help strengthen cybersecurity governance.

Overview of Global Cybersecurity Governance Models 

Cybersecurity governance frameworks provide a structured strategy to mitigate and address cyber threats. Different regions have developed their own governance models for cybersecurity, but they all emphasize risk management, compliance, and cross-sector collaboration for the protection of digital assets. Four such major models are: 

1. NIST CSF 2.0 (U.S.A): The National Institute of Standards and Technology Cyber Security Framework provides a flexible, voluntary, risk-based approach rather than a one-size-fits-all solution to manage cybersecurity risks. It endorses six core functions, which are:  Govern, Identify, Protect, Detect, Respond, and Recover. This is a widely adopted framework used by both public and private sector organizations even outside the U.S.A. 
2. ISO/IEC 27001: This is a globally recognized standard developed jointly by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). It provides a risk-based approach to help organizations of all sizes and types to identify, assess, and mitigate potential cybersecurity threats to Information Security Management Systems (ISMS) and preserve the confidentiality, integrity, and availability of information.  Organizations can seek ISO 27001 certification to demonstrate compliance with laws and regulations.
3. EU NIS2 Directive: The Network and Information Security Directive 2 (NIS2) is an updated EU cybersecurity law that imposes strict obligations on critical services providers in four overarching areas: risk management, corporate accountability, reporting obligations, and business continuity. It is the most comprehensive cybersecurity directive in the EU to date, and non-compliance may attract non-monetary remedies, administrative fines up to at least €10 million or 2% of the global annual revenue (whichever is higher), or even criminal sanctions for top managers. 
4. GDPR: The General Data Protection Regulation (GDPR)of the EU is a comprehensive data privacy law that also has major cybersecurity implications. It mandates that organizations must integrate cybersecurity into their data protection policies and report breaches within 72 hours, and it prescribes a fine of up to €20 million or 4% of global turnover for non-compliance. 

India’s Cybersecurity Governance Landscape 

In light of the growing nature of cyber threats, it is notable that the Indian government has taken comprehensive measures along with efforts by relevant agencies such as the Ministry of Electronics and Information Technology, Reserve Bank of India (RBI), National Payments Corporation (NPCI) and Indian Cyber Crime Coordination Centre (I4C), CERT-In. However, there is still a lack of an overarching cybersecurity governance framework or comprehensive law in this area. Multiple regulatory bodies in India oversee cybersecurity for various sectors. Key mechanisms are: 

1. CERT-In Guidelines: The Indian Computer Emergency Response Team, under the Ministry of Electronics and Information Technology (MeitY), is the nodal agency responsible for cybersecurity incident response, threat intelligence sharing, and capacity building. Organizations are mandated to maintain logs for 180 days and report cyber incidents to CERT-In within six hours of noticing them according to directions under the Information Technology Act, 2000 (IT Act).
2. IT Act & DPDP Act: These Acts, along with their associated rules, lay down the legal framework for the protection of ICT systems in India.  While some sections mandate that “reasonable” cybersecurity standards be followed, specifics are left to the discretion of the organisations. Enforcement frameworks are vague, which leaves sectoral regulators to fill the gaps. 
3. Sectoral regulations: The Reserve Bank of India (RBI), the Insurance Regulatory and Development Authority of India (IRDAI), the Department of Telecommunications, the Securities Exchange Board of India (SEBI), National Critical Information Infrastructure Protection Centre (NCIIPC) and other regulatory bodies require that cybersecurity standards be maintained by their regulated entities. 

Lessons for India & Way Forward 

As the world faces unprecedented security and privacy threats to its digital ecosystem, the need for more comprehensive cybersecurity policies, awareness, and capacity building has perhaps never been greater. While cybersecurity practices may vary with the size, nature, and complexity of an organization (hence “reasonableness” informing measures taken), there is a need for a centralized governance framework in India similar to NIST2 to unify sectoral requirements for simplified compliance and improve enforcement. India ranks 10th on the World Cybercrime Index and was found to be "specialising" in scams and mid-tech crimes- those which affect mid-range businesses and individuals the most. To protect them, India needs to strengthen its enforcement mechanisms across more than just the critical sectors. This can be explored by penalizing bigger organizations handling user data susceptible to breaches more stringently, creating an enabling environment for strong cybersecurity practices through incentives for MSMEs, and investing in cybersecurity workforce training and capacity building. Finally,  there is a scope for increased public-private collaboration for real-time cyber intelligence sharing.  Thus, a unified, risk-based national cybersecurity governance framework encompassing the current multi-pronged cybersecurity landscape would give direction to siloed efforts. It would help standardize best practices, streamline compliance, and strengthen overall cybersecurity resilience across all sectors in India.
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References

• https://cdn.prod.website-files.com/635e632477408d12d1811a64/676e56ee4cc30a320aecf231_Cloudsek%20Annual%20Threat%20Landscape%20Report%202024%20(1).pdf 
• https://strobes.co/blog/top-data-breaches-in-2024-month-wise/#:~:text=In%20a%20large%2Dscale%20data,emails%2C%20and%20even%20identity%20theft. 
• https://www.google.com/search?q=nist+2.0&oq=nist+&gs_lcrp=EgZjaHJvbWUqBggBEEUYOzIHCAAQABiPAjIGCAEQRRg7MgYIAhBFGDsyCggDEAAYsQMYgAQyBwgEEAAYgAQyBwgFEAAYgAQyBwgGEAAYgAQyBggHEEUYPNIBCDE2MTJqMGo3qAIAsAIA&sourceid=chrome&ie=UTF-8 
• https://www.iso.org/standard/27001
• https://nis2directive.eu/nis2-requirements/ 
• https://economictimes.indiatimes.com/tech/technology/india-ranks-number-10-in-cybercrime-study-finds/articleshow/109223208.cms?from=mdr 

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