EU on Tech Giants and Indian Govt to Investigate Whatsapp
Mr. Abhishek Singh
Lead – Policy and Advocacy
PUBLISHED ON
May 24, 2023
10
Introduction
The world has been riding the wave of technological advancements, and the fruits it has born have impacted our lives. Technology, by its virtue, cannot be quantified as safe or unsafe it is the application and use of technology which creates the threats. Its times like this, the importance and significance of policy framework are seen in cyberspace. Any technology can be governed by means of policies and laws only. In this blog, we explore the issues raised by the EU for the tech giants and why the Indian Govt is looking into probing Whatsapp.
EU on Big Techs
Eu has always been seen to be a strong policy maker for cyberspace, and the same can be seen from the scope, extent and compliance of GDPR. This data protection bill is the holy grail for worldwide data protection bills. Apart from the GDPR, the EU has always maintained strong compliance demographics for the big tech as most of them have originated outside of Europe, and the rights of EU citizens come into priority above anything else.
New Draft Notification
According to the draft of the new notification, Amazon, Google, Microsoft and other non-European Union cloud service providers looking to secure an EU cybersecurity label to handle sensitive data can only do so via a joint venture with an EU-based company. The document adds that the cloud service must be operated and maintained from the EU, all customer data must be stored and processed in the EU, and EU laws take precedence over non-EU laws regarding the cloud service provider. Certified cloud services are operated only by companies based in the EU, with no entity from outside the EU having effective control over the CSP (cloud service provider) to mitigate the risk of non-EU interfering powers undermining EU regulations, norms and values.
This move from the EU is still in the draft phase however, it is expected to come into action soon as issues related to data breaches of EU citizens have been reported on numerous occasions. The document said the tougher rules would apply to personal and non-personal data of particular sensitivity where a breach may have a negative impact on public order, public safety, human life or health, or the protection of intellectual property.
How will it secure the netizens?
Since the EU has been the leading policy maker in cyberspace, it is often seen that the rules and policies of the EU are often replicated around the world. Hence this move comes at a critical time as the EU is looking towards safeguarding the EU netizens and the Cyber security industry in the EU by allowing them to collaborate with big tech while maintaining compliance. Cloud services can be protected by this mechanism, thus ensuring fewer instances of data breaches, thus contributing to a dip in cyber crimes and attacks.
The Indian Govt on WhatsApp
The Indian Govt has decided to probe Whatsapp and its privacy settings. One of the Indian Whatsapp users tweeted a screenshot of WhatsApp accessing the phone’s mic even when the phone was not in use, and the app was not open even in the background. The meta-owned Social messaging platform enjoys nearly 487 million users in India, making it their biggest market. The 2018 judgement on Whatsapp and its privacy issues was a landmark judgement, but the platform is in violation of the same.
The MoS, Ministry of Electronics and Information Technology, Rajeev Chandrashekhar, has already tweeted that the issue will be looked into and that they will be punished if the platform is seen violating the guidelines. The Digital Personal Data Protection Bill is yet to be tabled at the parliament. Still, despite the draft bill being public, big platforms must maintain the code of conduct to maintain compliance when the bill turns into an Act.
Threats for Indian Users
The Indian Whatsapp user contributes to the biggest user base un the world, and still, they are vulnerable to attacks on WhatsApp and now WhatsApp itself. The netizens are under the following potential threats –
Data breaches
Identity theft
Phishing scams
Unconsented data utilisation
Violation of Right to Privacy
Unauthorised flow of data outside India
Selling of data to a third party without consent
The Indian netizen needs to stay vary of such issues and many more by practising basic cyber safety and security protocols and keeping a check on the permissions granted to apps, to keep track of one’s digital footprint.
Conclusion
Whether it’s the EU or Indian Government, it is pertinent to understand that the world powers are all working towards creating a safe and secured cyberspace for its netizens. The move made by the EU will act as a catalyst for change at a global level, as once the EU enforces the policy, the world will soon replicate it to safeguard their cyber interests, assets and netizens. The proactive stance of the Indian Government is a crucial sign that the things will not remain the same in the Indian Cyber ecosystem, and its upon the platforms and companies to ensure compliance, even in the absence of a strong legislation for cyberspace. The government is taking all steps to safeguard the Indian netizen, as the same lies in the souls and spirit of the new Digital India Bill, which will govern cyberspace in the near future. Still, till then, in order to maintain the synergy and equilibrium, it is pertinent for the platforms to be in compliance with the laws of natural justice.
Along with the loss of important files and information, data loss can result in downtime and lost revenue. Unexpected occurrences, including natural catastrophes, cyber-attacks, hardware malfunctions, and human mistakes, can result in the loss of crucial data. Recovery from these without a backup plan may be difficult, if not impossible.
The fact is that the largest threat to the continuation of your organization today is cyberattacks. Because of this, disaster recovery planning should be approached from a data security standpoint. If not, you run the risk of leaving your vital systems exposed to a cyberattack. Cybercrime has been more frequent and violent over the past few years. In the past, major organizations and global businesses were the main targets of these attacks by criminals. But nowadays, businesses of all sizes need to be cautious of digital risks.
Many firms might suffer a financial hit even from a brief interruption to regular business operations. But imagine if a situation forced a company to close for a few days or perhaps weeks! The consequences would be disastrous.
One must have a comprehensive disaster recovery plan in place that is connected with the cybersecurity strategy, given the growing danger of cybercrime.
Let’s look at why having a solid data security plan and a dependable backup solution are essential for safeguarding a company from external digital threats.
1. Apply layered approaches
One must specifically use precautionary measures like antivirus software and firewalls. One must also implement strict access control procedures to restrict who may access the network.
One must also implement strict access control procedures to restrict who may access the network.
2. Understand the threat situation
If someone is unaware of the difficulties one should be prepared for, how can they possibly expect to develop a successful cybersecurity strategy? They can’t, is the simple response.
Without a solid understanding of the threat landscape, developing the plan will require a lot too much speculation. With this strategy, one can allocate resources poorly or perhaps completely miss a threat.
Because of this, one should educate themselves on the many cyber risks that businesses now must contend with.
3. Adopt a proactive security stance
Every effective cybersecurity plan includes a number of reactive processes that aren’t activated until an attack occurs. Although these reactive strategies will always be useful in cybersecurity, the main focus of your plan should be proactiveness.
There are several methods to be proactive, but the most crucial one is to analyze your network for possible threats regularly. your network securely. Having a SaaS Security Posture Management (SSPM) solution in place is beneficial for SaaS applications, in particular.
A preventive approach can lessen the effects of a data breach and aid in keeping data away from attackers.
4. Evaluate your ability to respond to incidents
Test your cybersecurity disaster recovery plan’s effectiveness by conducting exercises and evaluating the outcomes. Track pertinent data during the exercise to see if your plan is working as expected.
Meet with your team after each drill to evaluate what went well and what didn’t. This strategy enables you to continuously strengthen your plan and solve weaknesses. This procedure may be repeated endlessly and should be.
You must include cybersecurity protections in your entire disaster recovery plan if you want to make sure that your business is resilient in the face of cyber threats. You may strengthen data security and recover from data loss and corruption by putting in place a plan that focuses on both the essential components of proactive data protection and automated data backup and recovery.
For instance, Google distributes all data among several computers in various places while storing each user’s data on a single machine or collection of machines. To prevent a single point of failure, chunk the data and duplicate it across several platforms. As an additional security safeguard, they give these data chunks random names that are unreadable to the human eye.[1]
The process of creating and storing copies of data that may be used to safeguard organizations against data loss is referred to as backup and recovery. In the case of a main data failure, the backup’s goal is to make a duplicate of the data that can be restored.
5. Take zero-trust principles
Don’t presume that anything or anybody can be trusted; zero trust is a new label for an old idea. Check each device, user, service, or other entity’s trustworthiness before providing it access, then periodically recheck trustworthiness while access is allowed to make sure the entity hasn’t been hacked. Reduce the consequences of any breach of confidence by granting each entity access to only the resources it requires. The number of events and the severity of those that do happen can both be decreased by using zero-trust principles.
6. Understand the dangers posed by supply networks
A nation-state can effectively penetrate a single business, and that business may provide thousands of other businesses with tainted technological goods or services. These businesses will then become compromised, which might disclose their own customers’ data to the original attackers or result in compromised services being offered to customers. Millions of businesses and people might be harmed as a result of what began with one infiltrating corporation.
In conclusion, a defense-in-depth approach to cybersecurity won’t vanish. Organizations may never be able to totally eliminate the danger of a cyberattack, but having a variety of technologies and procedures in place can assist in guaranteeing that the risks are kept to a minimum.
A viral thumbnail and numerous social posts state that the government of India is giving unemployed youth ₹4,500 a month under a program labeled "PM Berojgari Bhatta Yojana." This claim has been shared on multiple online platforms.. It has given many job-seeking individuals hope, however, when we independently researched the claim, there was no verified source of the scheme or government notification.
Claim:
The viral post states: "The Central Government is conducting a scheme called PM Berojgari Bhatta Yojana in which any unemployed youth would be given ₹ 4,500 each month. Eligible candidates can apply online and get benefits." Several videos and posts show suspicious and unverified website links for registration, trying to get the general public to share their personal information.
Fact check:
In the course of our verification, we conducted a research of all government portals that are official, in this case, the Ministry of Labour and Employment, PMO India, MyScheme, MyGov, and Integrated Government Online Directory, which lists all legitimate Schemes, Programmes, Missions, and Applications run by the Government of India does not posted any scheme related to the PM Berojgari Bhatta Yojana.
Numerous YouTube channels seem to be monetizing false narratives at the expense of sentiment, leading users to misleading websites. The purpose of these scams is typically to either harvest data or market pay-per-click ads that suspend disbelief in outrageous claims.
Our research findings were backed up later by the PIB Fact Check which shared a clarification on social media. stated that: “No such scheme called ‘PM Berojgari Bhatta Yojana’ is in existence. The claim that has gone viral is fake”.
To provide some perspective, in 2021-22, the Rajasthan government launched a state-level program under the Mukhyamantri Udyog Sambal Yojana (MUSY) that provided ₹4,500/month to unemployed women and transgender persons, and ₹4000/month to unemployed males. This was not a Central Government program, and the current viral claim falsely contextualizes past, local initiatives as nationwide policy.
Conclusion:
The claim of a ₹4,500 monthly unemployment benefit under the PM Berojgari Bhatta Yojana is incorrect. The Central Government or any government department has not launched such a scheme. Our claim aligns with PIB Fact Check, which classifies this as a case of misinformation. We encourage everyone to be vigilant and avoid reacting to viral fake news. Verify claims through official sources before sharing or taking action. Let's work together to curb misinformation and protect citizens from false hopes and data fraud.
Claim: A central policy offers jobless individuals ₹4,500 monthly financial relief
The rapid digitization of educational institutions in India has created both opportunities and challenges. While technology has improved access to education and administrative efficiency, it has also exposed institutions to significant cyber threats. This report, published by CyberPeace, examines the types, causes, impacts, and preventive measures related to cyber risks in Indian educational institutions. It highlights global best practices, national strategies, and actionable recommendations to mitigate these threats.
Image: Recent CyberAttack on Eindhoven University
Significance of the Study:
The pandemic-induced shift to online learning, combined with limited cybersecurity budgets, has made educational institutions prime targets for cyberattacks. These threats compromise sensitive student, faculty, and institutional data, leading to operational disruptions, financial losses, and reputational damage. Globally, educational institutions face similar challenges, emphasizing the need for universal and localized responses.
Threat Faced by Education Institutions:
Based on the insights from the CyberPeace’s report titled 'Exploring Cyber Threats and Digital Risks in Indian Educational Institutions', this concise blog provides a comprehensive overview of cybersecurity threats and risks faced by educational institutions, along with essential details to address these challenges.
🎣 Phishing: Phishing is a social engineering tactic where cyber criminals impersonate trusted sources to steal sensitive information, such as login credentials and financial details. It often involves deceptive emails or messages that lead to counterfeit websites, pressuring victims to provide information quickly. Variants include spear phishing, smishing, and vishing.
💰 Ransomware: Ransomware is malware that locks users out of their systems or data until a ransom is paid. It spreads through phishing emails, malvertising, and exploiting vulnerabilities, causing downtime, data leaks, and theft. Ransom demands can range from hundreds to hundreds of thousands of dollars.
🌐 Distributed Denial of Service (DDoS): DDoS attacks overwhelm servers, denying users access to websites and disrupting daily operations, which can hinder students and teachers from accessing learning resources or submitting assignments. These attacks are relatively easy to execute, especially against poorly protected networks, and can be carried out by amateur cybercriminals, including students or staff, seeking to cause disruptions for various reasons
🕵️ Cyber Espionage: Higher education institutions, particularly research-focused universities, are vulnerable to spyware, insider threats, and cyber espionage. Spyware is unauthorized software that collects sensitive information or damages devices. Insider threats arise from negligent or malicious individuals, such as staff or vendors, who misuse their access to steal intellectual property or cause data leaks..
🔒 Data Theft: Data theft is a major threat to educational institutions, which store valuable personal and research information. Cybercriminals may sell this data or use it for extortion, while stealing university research can provide unfair competitive advantages. These attacks can go undetected for long periods, as seen in the University of California, Berkeley breach, where hackers allegedly stole 160,000 medical records over several months.
🛠️ SQL Injection: SQL injection (SQLI) is an attack that uses malicious code to manipulate backend databases, granting unauthorized access to sensitive information like customer details. Successful SQLI attacks can result in data deletion, unauthorized viewing of user lists, or administrative access to the database.
🔍Eavesdropping attack: An eavesdropping breach, or sniffing, is a network attack where cybercriminals steal information from unsecured transmissions between devices. These attacks are hard to detect since they don't cause abnormal data activity. Attackers often use network monitors, like sniffers, to intercept data during transmission.
🤖 AI-Powered Attacks: AI enhances cyber attacks like identity theft, password cracking, and denial-of-service attacks, making them more powerful, efficient, and automated. It can be used to inflict harm, steal information, cause emotional distress, disrupt organizations, and even threaten national security by shutting down services or cutting power to entire regions
Insights from Project eKawach
The CyberPeace Research Wing, in collaboration with SAKEC CyberPeace Center of Excellence (CCoE) and Autobot Infosec Private Limited, conducted a study simulating educational institutions' networks to gather intelligence on cyber threats. As part of the e-Kawach project, a nationwide initiative to strengthen cybersecurity, threat intelligence sensors were deployed to monitor internet traffic and analyze real-time cyber attacks from July 2023 to April 2024, revealing critical insights into the evolving cyber threat landscape.
Cyber Attack Trends
Between July 2023 and April 2024, the e-Kawach network recorded 217,886 cyberattacks from IP addresses worldwide, with a significant portion originating from countries including the United States, China, Germany, South Korea, Brazil, Netherlands, Russia, France, Vietnam, India, Singapore, and Hong Kong. However, attributing these attacks to specific nations or actors is complex, as threat actors often use techniques like exploiting resources from other countries, or employing VPNs and proxies to obscure their true locations, making it difficult to pinpoint the real origin of the attacks.
Brute Force Attack:
The analysis uncovered an extensive use of automated tools in brute force attacks, with 8,337 unique usernames and 54,784 unique passwords identified. Among these, the most frequently targeted username was “root,” which accounted for over 200,000 attempts. Other commonly targeted usernames included: "admin", "test", "user", "oracle", "ubuntu", "guest", "ftpuser", "pi", "support"
Similarly, the study identified several weak passwords commonly targeted by attackers. “123456” was attempted over 3,500 times, followed by “password” with over 2,500 attempts. Other frequently targeted passwords included: "1234", "12345", "12345678", "admin", "123", "root", "test", "raspberry", "admin123", "123456789"
Insights from Threat Landscape Analysis
Research done by the USI - CyberPeace Centre of Excellence (CCoE) and Resecurity has uncovered several breached databases belonging to public, private, and government universities in India, highlighting significant cybersecurity threats in the education sector. The research aims to identify and mitigate cybersecurity risks without harming individuals or assigning blame, based on data available at the time, which may evolve with new information. Institutions were assigned risk ratings that descend from A to F, with most falling under a D rating, indicating numerous security vulnerabilities. Institutions rated D or F are 5.4 times more likely to experience data breaches compared to those rated A or B. Immediate action is recommended to address the identified risks.
Risk Findings :
The risk findings for the institutions are summarized through a pie chart, highlighting factors such as data breaches, dark web activity, botnet activity, and phishing/domain squatting. Data breaches and botnet activity are significantly higher compared to dark web leakages and phishing/domain squatting. The findings show 393,518 instances of data breaches, 339,442 instances of botnet activity, 7,926 instances related to the dark web and phishing & domain activity - 6711.
Key Indicators: Multiple instances of data breaches containing credentials (email/passwords) in plain text.
Botnet activity indicating network hosts compromised by malware.
Credentials from third-party government and non-governmental websites linked to official institutional emails
Details of software applications, drivers installed on compromised hosts.
Sensitive cookie data exfiltrated from various browsers.
IP addresses of compromised systems.
Login credentials for different Android applications.
Below is the sample detail of one of the top educational institutions that provides the insights about the higher rate of data breaches, botnet activity, dark web activities and phishing & domain squatting.
Risk Detection:
It indicates the number of data breaches, network hygiene, dark web activities, botnet activities, cloud security, phishing & domain squatting, media monitoring and miscellaneous risks. In the below example, we are able to see the highest number of data breaches and botnet activities in the sample particular domain.
Risk Changes:
Risk by Categories:
Risk is categorized with factors such as high, medium and low, the risk is at high level for data breaches and botnet activities.
Challenges Faced by Educational Institutions
Educational institutions face cyberattack risks, the challenges leading to cyberattack incidents in educational institutions are as follows:
🔒 Lack of a Security Framework: A key challenge in cybersecurity for educational institutions is the lack of a dedicated framework for higher education. Existing frameworks like ISO 27001, NIST, COBIT, and ITIL are designed for commercial organizations and are often difficult and costly to implement. Consequently, many educational institutions in India do not have a clearly defined cybersecurity framework.
🔑 Diverse User Accounts: Educational institutions manage numerous accounts for staff, students, alumni, and third-party contractors, with high user turnover. The continuous influx of new users makes maintaining account security a challenge, requiring effective systems and comprehensive security training for all users.
📚 Limited Awareness: Cybersecurity awareness among students, parents, teachers, and staff in educational institutions is limited due to the recent and rapid integration of technology. The surge in tech use, accelerated by the pandemic, has outpaced stakeholders' ability to address cybersecurity issues, leaving them unprepared to manage or train others on these challenges.
📱 Increased Use of Personal/Shared Devices: The growing reliance on unvetted personal/Shared devices for academic and administrative activities amplifies security risks.
💬 Lack of Incident Reporting: Educational institutions often neglect reporting cyber incidents, increasing vulnerability to future attacks. It is essential to report all cases, from minor to severe, to strengthen cybersecurity and institutional resilience.
Impact of Cybersecurity Attacks on Educational Institutions
Cybersecurity attacks on educational institutions lead to learning disruptions, financial losses, and data breaches. They also harm the institution's reputation and pose security risks to students. The following are the impacts of cybersecurity attacks on educational institutions:
📚Impact on the Learning Process: A report by the US Government Accountability Office (GAO) found that cyberattacks on school districts resulted in learning losses ranging from three days to three weeks, with recovery times taking between two to nine months.
💸Financial Loss: US schools reported financial losses ranging from $50,000 to $1 million due to expenses like hardware replacement and cybersecurity upgrades, with recovery taking an average of 2 to 9 months.
🔒Data Security Breaches: Cyberattacks exposed sensitive data, including grades, social security numbers, and bullying reports. Accidental breaches were often caused by staff, accounting for 21 out of 25 cases, while intentional breaches by students, comprising 27 out of 52 cases, frequently involved tampering with grades.
⚠️Data Security Breach: Cyberattacks on schools result in breaches of personal information, including grades and social security numbers, causing emotional, physical, and financial harm. These breaches can be intentional or accidental, with a US study showing staff responsible for most accidental breaches (21 out of 25) and students primarily behind intentional breaches (27 out of 52) to change grades.
🏫Impact on Institutional Reputation: Cyberattacks damaged the reputation of educational institutions, eroding trust among students, staff, and families. Negative media coverage and scrutiny impacted staff retention, student admissions, and overall credibility.
🛡️ Impact on Student Safety: Cyberattacks compromised student safety and privacy. For example, breaches like live-streaming school CCTV footage caused severe distress, negatively impacting students' sense of security and mental well-being.
CyberPeace Advisory:
CyberPeace emphasizes the importance of vigilance and proactive measures to address cybersecurity risks:
Develop effective incident response plans: Establish a clear and structured plan to quickly identify, respond to, and recover from cyber threats. Ensure that staff are well-trained and know their roles during an attack to minimize disruption and prevent further damage.
Implement access controls with role-based permissions: Restrict access to sensitive information based on individual roles within the institution. This ensures that only authorized personnel can access certain data, reducing the risk of unauthorized access or data breaches.
Regularly update software and conduct cybersecurity training: Keep all software and systems up-to-date with the latest security patches to close vulnerabilities. Provide ongoing cybersecurity awareness training for students and staff to equip them with the knowledge to prevent attacks, such as phishing.
Ensure regular and secure backups of critical data: Perform regular backups of essential data and store them securely in case of cyber incidents like ransomware. This ensures that, if data is compromised, it can be restored quickly, minimizing downtime.
Adopt multi-factor authentication (MFA): Enforce Multi-Factor Authentication(MFA) for accessing sensitive systems or information to strengthen security. MFA adds an extra layer of protection by requiring users to verify their identity through more than one method, such as a password and a one-time code.
Deploy anti-malware tools: Use advanced anti-malware software to detect, block, and remove malicious programs. This helps protect institutional systems from viruses, ransomware, and other forms of malware that can compromise data security.
Monitor networks using intrusion detection systems (IDS): Implement IDS to monitor network traffic and detect suspicious activity. By identifying threats in real time, institutions can respond quickly to prevent breaches and minimize potential damage.
Conduct penetration testing: Regularly conduct penetration testing to simulate cyberattacks and assess the security of institutional networks. This proactive approach helps identify vulnerabilities before they can be exploited by actual attackers.
Collaborate with cybersecurity firms: Partner with cybersecurity experts to benefit from specialized knowledge and advanced security solutions. Collaboration provides access to the latest technologies, threat intelligence, and best practices to enhance the institution's overall cybersecurity posture.
Share best practices across institutions: Create forums for collaboration among educational institutions to exchange knowledge and strategies for cybersecurity. Sharing successful practices helps build a collective defense against common threats and improves security across the education sector.
Conclusion:
The increasing cyber threats to Indian educational institutions demand immediate attention and action. With vulnerabilities like data breaches, botnet activities, and outdated infrastructure, institutions must prioritize effective cybersecurity measures. By adopting proactive strategies such as regular software updates, multi-factor authentication, and incident response plans, educational institutions can mitigate risks and safeguard sensitive data. Collaborative efforts, awareness, and investment in cybersecurity will be essential to creating a secure digital environment for academia.
Become a part of our vision to make the digital world safe for all!
Numerous avenues exist for individuals to unite with us and our collaborators in fostering global cyber security
Awareness
Stay Informed: Elevate Your Awareness with Our Latest Events and News Articles Promoting Cyber Peace and Security.
Your institution or organization can partner with us in any one of our initiatives or policy research activities and complement the region-specific resources and talent we need.