Center Warns IT firms: Advises Verification of Content Compliance

Overview:

The rapid digitization of educational institutions in India has created both opportunities and challenges. While technology has improved access to education and administrative efficiency, it has also exposed institutions to significant cyber threats. This report, published by CyberPeace, examines the types, causes, impacts, and preventive measures related to cyber risks in Indian educational institutions. It highlights global best practices, national strategies, and actionable recommendations to mitigate these threats.

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Significance of the Study:

The pandemic-induced shift to online learning, combined with limited cybersecurity budgets, has made educational institutions prime targets for cyberattacks. These threats compromise sensitive student, faculty, and institutional data, leading to operational disruptions, financial losses, and reputational damage. Globally, educational institutions face similar challenges, emphasizing the need for universal and localized responses.

Threat Faced by Education Institutions:

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Based on the insights from the CyberPeace’s report titled 'Exploring Cyber Threats and Digital Risks in Indian Educational Institutions', this concise blog provides a comprehensive overview of cybersecurity threats and risks faced by educational institutions, along with essential details to address these challenges.

🎣 Phishing: Phishing is a social engineering tactic where cyber criminals impersonate trusted sources to steal sensitive information, such as login credentials and financial details. It often involves deceptive emails or messages that lead to counterfeit websites, pressuring victims to provide information quickly. Variants include spear phishing, smishing, and vishing.

💰 Ransomware: Ransomware is malware that locks users out of their systems or data until a ransom is paid. It spreads through phishing emails, malvertising, and exploiting vulnerabilities, causing downtime, data leaks, and theft. Ransom demands can range from hundreds to hundreds of thousands of dollars.

🌐 Distributed Denial of Service (DDoS): DDoS attacks overwhelm servers, denying users access to websites and disrupting daily operations, which can hinder students and teachers from accessing learning resources or submitting assignments. These attacks are relatively easy to execute, especially against poorly protected networks, and can be carried out by amateur cybercriminals, including students or staff, seeking to cause disruptions for various reasons

🕵️ Cyber Espionage: Higher education institutions, particularly research-focused universities, are vulnerable to spyware, insider threats, and cyber espionage. Spyware is unauthorized software that collects sensitive information or damages devices. Insider threats arise from negligent or malicious individuals, such as staff or vendors, who misuse their access to steal intellectual property or cause data leaks..

🔒 Data Theft: Data theft is a major threat to educational institutions, which store valuable personal and research information. Cybercriminals may sell this data or use it for extortion, while stealing university research can provide unfair competitive advantages. These attacks can go undetected for long periods, as seen in the University of California, Berkeley breach, where hackers allegedly stole 160,000 medical records over several months.

🛠️ SQL Injection: SQL injection (SQLI) is an attack that uses malicious code to manipulate backend databases, granting unauthorized access to sensitive information like customer details. Successful SQLI attacks can result in data deletion, unauthorized viewing of user lists, or administrative access to the database.

🔍Eavesdropping attack: An eavesdropping breach, or sniffing, is a network attack where cybercriminals steal information from unsecured transmissions between devices. These attacks are hard to detect since they don't cause abnormal data activity. Attackers often use network monitors, like sniffers, to intercept data during transmission.

🤖 AI-Powered Attacks: AI enhances cyber attacks like identity theft, password cracking, and denial-of-service attacks, making them more powerful, efficient, and automated. It can be used to inflict harm, steal information, cause emotional distress, disrupt organizations, and even threaten national security by shutting down services or cutting power to entire regions

Insights from Project eKawach

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The CyberPeace Research Wing, in collaboration with SAKEC CyberPeace Center of Excellence (CCoE) and Autobot Infosec Private Limited, conducted a study simulating educational institutions' networks to gather intelligence on cyber threats. As part of the e-Kawach project, a nationwide initiative to strengthen cybersecurity, threat intelligence sensors were deployed to monitor internet traffic and analyze real-time cyber attacks from July 2023 to April 2024, revealing critical insights into the evolving cyber threat landscape.

Cyber Attack  Trends

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Between July 2023 and April 2024, the e-Kawach network recorded 217,886 cyberattacks from IP addresses worldwide, with a significant portion originating from countries including the United States, China, Germany, South Korea, Brazil, Netherlands, Russia, France, Vietnam, India, Singapore, and Hong Kong. However, attributing these attacks to specific nations or actors is complex, as threat actors often use techniques like exploiting resources from other countries, or employing VPNs and proxies to obscure their true locations, making it difficult to pinpoint the real origin of the attacks.

Brute Force Attack:

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The analysis uncovered an extensive use of automated tools in brute force attacks, with 8,337 unique usernames and 54,784 unique passwords identified. Among these, the most frequently targeted username was “root,” which accounted for over 200,000 attempts. Other commonly targeted usernames included: "admin", "test", "user", "oracle", "ubuntu", "guest", "ftpuser", "pi", "support"

Similarly, the study identified several weak passwords commonly targeted by attackers. “123456” was attempted over 3,500 times, followed by “password” with over 2,500 attempts. Other frequently targeted passwords included: "1234", "12345", "12345678", "admin", "123", "root", "test", "raspberry", "admin123", "123456789"

Insights from Threat Landscape Analysis

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Research done by the USI - CyberPeace Centre of Excellence (CCoE) and Resecurity has uncovered several breached databases belonging to public, private, and government universities in India, highlighting significant cybersecurity threats in the education sector. The research aims to identify and mitigate cybersecurity risks without harming individuals or assigning blame, based on data available at the time, which may evolve with new information. Institutions were assigned risk ratings that descend from A to F, with most falling under a D rating, indicating numerous security vulnerabilities. Institutions rated D or F are 5.4 times more likely to experience data breaches compared to those rated A or B. Immediate action is recommended to address the identified risks.

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Risk Findings :

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The risk findings for the institutions are summarized through a pie chart, highlighting factors such as data breaches, dark web activity, botnet activity, and phishing/domain squatting. Data breaches and botnet activity are significantly higher compared to dark web leakages and phishing/domain squatting. The findings show 393,518 instances of data breaches, 339,442 instances of botnet activity, 7,926 instances related to the dark web and phishing & domain activity - 6711.

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Key Indicators:  Multiple instances of data breaches containing credentials (email/passwords) in plain text.

• Botnet activity indicating network hosts compromised by malware.

• Credentials from third-party government and non-governmental websites linked to official institutional emails

• Details of software applications, drivers installed on compromised hosts.

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• Sensitive cookie data exfiltrated from various browsers.

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• IP addresses of compromised systems.
• Login credentials for different Android applications.

Below is the sample detail of one of the top educational institutions that provides the insights about the higher rate of data breaches, botnet activity, dark web activities and phishing & domain squatting. 

Risk Detection: 

It indicates the number of data breaches, network hygiene, dark web activities, botnet activities, cloud security, phishing & domain squatting, media monitoring and miscellaneous risks. In the below example, we are able to see the highest number of data breaches and botnet activities in the sample particular domain.

Risk Changes:

Risk by Categories:

Risk is categorized with factors such as high, medium and low, the risk is at high level for data breaches and botnet activities.

Challenges Faced by Educational Institutions

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Educational institutions face cyberattack risks, the challenges leading to cyberattack incidents in educational institutions are as follows:

🔒 Lack of a Security Framework: A key challenge in cybersecurity for educational institutions is the lack of a dedicated framework for higher education. Existing frameworks like ISO 27001, NIST, COBIT, and ITIL are designed for commercial organizations and are often difficult and costly to implement. Consequently, many educational institutions in India do not have a clearly defined cybersecurity framework.

🔑 Diverse User Accounts: Educational institutions manage numerous accounts for staff, students, alumni, and third-party contractors, with high user turnover. The continuous influx of new users makes maintaining account security a challenge, requiring effective systems and comprehensive security training for all users.

📚 Limited Awareness: Cybersecurity awareness among students, parents, teachers, and staff in educational institutions is limited due to the recent and rapid integration of technology. The surge in tech use, accelerated by the pandemic, has outpaced stakeholders' ability to address cybersecurity issues, leaving them unprepared to manage or train others on these challenges.

📱 Increased Use of Personal/Shared Devices: The growing reliance on unvetted personal/Shared devices for academic and administrative activities amplifies security risks.

💬 Lack of Incident Reporting: Educational institutions often neglect reporting cyber incidents, increasing vulnerability to future attacks. It is essential to report all cases, from minor to severe, to strengthen cybersecurity and institutional resilience.

Impact of Cybersecurity Attacks on Educational Institutions

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Cybersecurity attacks on educational institutions lead to learning disruptions, financial losses, and data breaches. They also harm the institution's reputation and pose security risks to students. The following are the impacts of cybersecurity attacks on educational institutions:

📚Impact on the Learning Process: A report by the US Government Accountability Office (GAO) found that cyberattacks on school districts resulted in learning losses ranging from three days to three weeks, with recovery times taking between two to nine months.

💸Financial Loss: US schools reported financial losses ranging from $50,000 to $1 million due to expenses like hardware replacement and cybersecurity upgrades, with recovery taking an average of 2 to 9 months.

🔒Data Security Breaches: Cyberattacks exposed sensitive data, including grades, social security numbers, and bullying reports. Accidental breaches were often caused by staff, accounting for 21 out of 25 cases, while intentional breaches by students, comprising 27 out of 52 cases, frequently involved tampering with grades.

⚠️Data Security Breach: Cyberattacks on schools result in breaches of personal information, including grades and social security numbers, causing emotional, physical, and financial harm. These breaches can be intentional or accidental, with a US study showing staff responsible for most accidental breaches (21 out of 25) and students primarily behind intentional breaches (27 out of 52) to change grades.

🏫Impact on Institutional Reputation: Cyberattacks damaged the reputation of educational institutions, eroding trust among students, staff, and families. Negative media coverage and scrutiny impacted staff retention, student admissions, and overall credibility.

🛡️ Impact on Student Safety: ‍‍Cyberattacks compromised student safety and privacy. For example, breaches like live-streaming school CCTV footage caused severe distress, negatively impacting students' sense of security and mental well-being.

CyberPeace Advisory:

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CyberPeace emphasizes the importance of vigilance and proactive measures to address cybersecurity risks:

1. Develop effective incident response plans: Establish a clear and structured plan to quickly identify, respond to, and recover from cyber threats. Ensure that staff are well-trained and know their roles during an attack to minimize disruption and prevent further damage.
   
   
2. Implement access controls with role-based permissions: Restrict access to sensitive information based on individual roles within the institution. This ensures that only authorized personnel can access certain data, reducing the risk of unauthorized access or data breaches.
   
   
3. Regularly update software and conduct cybersecurity training: Keep all software and systems up-to-date with the latest security patches to close vulnerabilities. Provide ongoing cybersecurity awareness training for students and staff to equip them with the knowledge to prevent attacks, such as phishing.
   
   
4. Ensure regular and secure backups of critical data: Perform regular backups of essential data and store them securely in case of cyber incidents like ransomware. This ensures that, if data is compromised, it can be restored quickly, minimizing downtime.
   
   
5. Adopt multi-factor authentication (MFA): Enforce Multi-Factor Authentication(MFA) for accessing sensitive systems or information to strengthen security. MFA adds an extra layer of protection by requiring users to verify their identity through more than one method, such as a password and a one-time code.
   
   
6. Deploy anti-malware tools: Use advanced anti-malware software to detect, block, and remove malicious programs. This helps protect institutional systems from viruses, ransomware, and other forms of malware that can compromise data security.
   
   
7. Monitor networks using intrusion detection systems (IDS): Implement IDS to monitor network traffic and detect suspicious activity. By identifying threats in real time, institutions can respond quickly to prevent breaches and minimize potential damage.
   
   
8. Conduct penetration testing: Regularly conduct penetration testing to simulate cyberattacks and assess the security of institutional networks. This proactive approach helps identify vulnerabilities before they can be exploited by actual attackers.
   
   
9. Collaborate with cybersecurity firms: Partner with cybersecurity experts to benefit from specialized knowledge and advanced security solutions. Collaboration provides access to the latest technologies, threat intelligence, and best practices to enhance the institution's overall cybersecurity posture.
   
   
10. Share best practices across institutions: Create forums for collaboration among educational institutions to exchange knowledge and strategies for cybersecurity. Sharing successful practices helps build a collective defense against common threats and improves security across the education sector.

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Conclusion: 

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The increasing cyber threats to Indian educational institutions demand immediate attention and action. With vulnerabilities like data breaches, botnet activities, and outdated infrastructure, institutions must prioritize effective cybersecurity measures. By adopting proactive strategies such as regular software updates, multi-factor authentication, and incident response plans, educational institutions can mitigate risks and safeguard sensitive data. Collaborative efforts, awareness, and investment in cybersecurity will be essential to creating a secure digital environment for academia.

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Introduction

This tale, the Toothbrush Hack, straddles the ordinary and the sophisticated; an unassuming household item became the tool for committing cyber crime. Herein lies the account of how three million electronic toothbrushes turned into the unwitting infantry in a cyber skirmish—a Distributed Denial of Service (DDoS) assault that flirted with the thin line that bridges the real and the outlandish.

In January, within the  Swiss borders, a story began circulating—first reported by the Aargauer Zeitung, a Swiss German-language daily newspaper. A legion of cybercriminals, with honed digital acumen, had planted malware on some three million electric toothbrushes. These devices, mere slivers of plastic and circuitry, became agents of chaos, converging their electronic requests upon the servers of an undisclosed Swiss firm, hurling that digital domain into digital blackout for several hours and wreaking an economic turmoil calculated in seven-figure sums.

The entire Incident

It was claimed that three million electric toothbrushes were allegedly used for a distributed denial-of-service (DDoS) attack, first reported by the Aargauer Zeitung, a Swiss German-language daily newspaper. The article claimed that cybercriminals installed malware on the toothbrushes and used them to access a Swiss company's website, causing the site to go offline and causing significant financial loss. However, cybersecurity experts have questioned the veracity of the story, with some describing it as "total bollocks" and others pointing out that smart electric toothbrushes are connected to smartphones and tablets via Bluetooth, making it impossible for them to launch DDoS attacks over the web. Fortinet clarified that the topic of toothbrushes being used for DDoS attacks was presented as an illustration of a given type of attack and that no IoT botnets have been observed targeting toothbrushes or similar embedded devices.

The Tech Dilemma - IOT Hack

Imagine the juxtaposition of this narrative against our common expectations of technology: 'This example, which could have been from a cyber thriller, did indeed occur,' asserted the narratives that wafted through the press and social media. The story radiated outward with urgency, painting the image of IoT devices turned to evil tools of digital unrest. It was disseminated with such velocity that face value became an accepted currency amid news cycles. And yet, skepticism took root in the fertile minds of those who dwell in the domains of cyber guardianship.

Several cyber security and IOT experts, postulated that the information from Fortinet had been contorted by the wrench of misinterpretation. They and their ilk highlighted a critical flaw: smart electric toothbrushes are bound to their smartphone or tablet counterparts by the tethers of Bluetooth, not the internet, stripping them of any innate ability to conduct DDoS or any other type of cyber attack directly.

With this unraveling of an incident fit for our cyber age, we are presented with a sobering reminder of the threat spectrum that burgeons as the tendrils of the Internet of Things (IoT) insinuate themselves into our everyday fabrics. Innocuous devices, previously deemed immune to the internet's shadow, now stand revealed as potential conduits for cyber evil. The layers of impact are profound, touching the private spheres of individuals, the underpinning frameworks of national security, and the sinews that clutch at our economic realities. The viral incident was a misinformation. 

IOT Weakness

IoT devices bear inherent weaknesses for twin reasons: the oft-overlooked element of security and the stark absence of a means to enact those security measures. Ponder this problem Is there a pathway to traverse the security settings of an electric toothbrush? Or to install antivirus measures within the cooling confines of a refrigerator? The answers point to an unsettling simplicity—you cannot.

How to Protect 

Vigilance - What then might be the protocol to safeguard our increasingly digital space? It begins with vigilance, the cornerstone of digital self-defense. Ensure the automatic updating of all IoT devices when they beckon with the promise of a new security patch. 

Self Awareness - Avoid the temptation of public USB charging stations, which, while offering electronic succor to your devices, could also stand as the Trojan horses for digital pathogens. Be attuned to signs of unusual power depletion in your gadgets, for it may well serve as the harbinger of clandestine malware. Navigate the currents of public Wi-Fi with utmost care, as they are as fertile for data interception as they are convenient for your connectivity needs.

Use of Firewall - A firewall can prove stalwart against the predators of the internet interlopers. Your smart appliances, from the banality of a kitchen toaster to the novelty of an internet-enabled toilet, if shielded by this barrier, remain untouched, and by extension, uncompromised. And let us not dismiss this notion with frivolity, for the prospect of a malware-compromised toilet or any such smart device leaves a most distasteful specter.

Limit the use of IOT -  Additionally, and this is conveyed with the gravity warranted by our current digital era, resist the seduction of IoT devices whose utility does not outweigh their inherent risks. A smart television may indeed be vital for the streaming aficionado amongst us, yet can we genuinely assert the need for a connected laundry machine, an iron, or indeed, a toothbrush? Here, prudence is a virtue; exercise it with judicious restraint.

Conclusion 

As we step forward into an era where connectivity has shifted from a mere luxury to an omnipresent standard, we must adopt vigilance and digital hygiene practices with the same fervour as those for our corporal well-being. Let the toothbrush hack not simply be a tale of caution, consigned to the annals of internet folklore, but a fable that imbues us with the recognition of our role in maintaining discipline in a realm where even the most benign objects might be mustered into service by a cyberspace adversary.

References 

• https://www.bleepingcomputer.com/news/security/no-3-million-electric-toothbrushes-were-not-used-in-a-ddos-attack/ 
• https://www.zdnet.com/home-and-office/smart-home/3-million-smart-toothbrushes-were-not-used-in-a-ddos-attack-but-they-could-have-been/
• https://www.securityweek.com/3-million-toothbrushes-abused-for-ddos-attacks-real-or-not/

https://www.cxodigitalpulse.com/hackers-use-electric-toothbrushes-in-massive-cyber-attack-results-in-huge-financial-loss/

Introduction

The Ministry of Electronics and Information Technology (MeitY) recently issued the “Email Policy of Government of India, 2024.” It is an updated email policy for central government employees, requiring the exclusive use of official government emails managed by the National Informatics Centre (NIC) for public duties. The policy replaces 2015 guidelines and prohibits government employees, contractors, and consultants from using their official email addresses on social media or other websites unless authorised for official functions. The policy aims to reinforce cybersecurity measures and protocols, maintain secure communications, and ensure compliance across departments. It is not legally binding, but its gazette notification ensures compliance and maintains cyber resilience in communications. The updated policy is also aligned with the newly enacted Digital Personal Data Protection Act, 2023.

Brief Highlights of Email Policy of Government of India, 2024

• The Email Policy of the Government of India, 2024 is divided into three parts namely, Part I: Introduction, Part II: Terms of Use, Part III: Functions, duties and Responsibilities, and with an annexe attached to it defining the meaning of certain organisation types in relation to this policy.
• The policy direct to not use NICeMail address for registering on any social media or other websites or mobile applications, save for the performance of official duties or with due authorisation from the authority competent.
• Under this new policy, “core use organisations” (central government departments and other government-controlled entities that do not provide goods or services on commercial terms) and its users shall use only NICeMail for official purposes. 

• However, where the Core Use Organisation has an office or establishment outside India, to ensure availability of local communication channels under exigent circumstances may use alternative email services hosted outside India with all due approval.
• Core Use Organisations, including those dealing with national security, have their own independent email servers and can continue operating their independent email servers provided the servers are hosted in India. They should also consider migrating their email services to NICeMail Services for security and uniform policy enforcement.
• The policy also requires departments that currently use @gov.in or @nic.in to instead migrate to @departmentname.gov.in mail domains so that information sanctity and integrity can be maintained when officials are transferred from one department/ministry to another, and so that the ministry/department doesn’t lose access to the official communication. For this, the department or ministry in question must register the domain name with NIC. For instance, MeitY has registered the mail domain @meity.gov.in. The policy gives government departments six months time period complete this migration.
• The policy also makes distinction between (1) Organisation-linked email addresses and (2) Service-linked email addresses. The policy in respect of “organisation-linked email addresses” is laid down in paragraphs 5.3.2(a) and 5.4 to 5.6.3. And the policy in respect of “service-linked email addresses” is laid down in paragraphs 5.3.2(b) and 5.7 to 5.7.2 under the official document of said policy. 

• Further, the new policy includes specific directives on separating the email addresses of regular government employees from those of contractors or consultants to improve operational clarity.

CyberPeace Policy Outlook 

The revised Email Policy of the Government of India reflects the government’s proactive response to countering the evolving cybersecurity challenges and aims to maintain cyber resilience across the government department’s email communications. The policy represents a significant step towards securing inter government and intra-government communications. We as a cybersecurity expert organisation emphasise the importance of protecting sensitive data against cyber threats, particularly in a world increasingly targeted by sophisticated phishing and malware attacks, and we advocate for safe and secure online communication and information exchange. Email communications hold sensitive information and therefore require robust policies and mechanisms in place to safeguard the communications and ensure that sensitive data is shielded through regulated and secure email usage with technical capabilities for safe use. The proactive step taken by MeitY is commendable and aligned with securing governmental communication channels.

References:

1. https://www.meity.gov.in/writereaddata/files/Email-policy-30-10-2024.pdf-(Official document for Email Policy of Government of India, 2024.
2. https://www.hindustantimes.com/india-news/dont-use-govt-email-ids-for-social-media-central-govt-policy-for-employees-101730312997936.html#:~:text=Government%20employees%20must%20not%20use,email%20policy%20issued%20on%20Wednesday
3. https://bwpeople.in/article/new-email-policy-issued-for-central-govt-employees-to-strengthen-cybersecurity-measures-537805
4. https://www.thehindu.com/news/national/centre-notifies-email-policy-for-ministries-central-departments/article68815537.ece

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