Whatsapp is one of the leading OTT messaging platforms, which has been owned by the tech giant Meta since 2013. WhatsApp enjoys a user base of nearly 2.24 billion people globally, with almost 487 million users in India. Since the advent of Whatsapp, it has been the most commonly used messaging app, and it has made an impact to such an extent that it is used for professional as well as personal purposes. Meta powers the platform and follows similar guidelines and policies as its parent company.
The New Feature
Users of WhatsApp on the web and desktop can now access one account from various devices. One WhatsApp account may now be used on up to four handsets thanks to a new update from Meta. Be aware that the multi-device capability has been planned for some time and is finally being made available to stable WhatsApp users. Each linked device (up to four devices can be linked) will function independently, and the independent devices will continue to receive messages even if the central device’s network connection is lost. Remember that WhatsApp will automatically log out of all the companion devices if the primary smartphone is dormant for an extended period. Four more gadgets may be a mix of four PCs and smartphones or four smartphones. This feature is now available for updates and downloads on Android as well as iOS platforms.
Potential issues
As we go deeper into the digital age, it is the responsibility of the tech giants to pilot innovation with features of security by design. Thus such new features should be accompanied by coherent safety and security policies or advisories to ensure the users understand the implications of the new features. Convenience over conditions is an essential part of cyberspace. It points to the civic duty of netizens to go through the conditions of any app rather than only focus on the convenience it creates. The following potential issues may arise from the new features on Whatsapp –
Increased cybercrime- The bad actors now do not need to access SIM cards to commit frauds over the platforms as now on a single number 4 devices can be used hence the cybercriminal activity can increase over the platform. It is also pertinent for the platform to create SoPs for fake accounts which use multiple devices, as they pose a direct threat to the users and their interests.
Difficulty in identifying and tracing- The LEAs will face a significant issue in identifying the bad actors and tracing them as the individual’s involvement through a linked device needs to be given legal validity and scope for investigation. This may also cause issues in evidence handling and analysis.
Surge in Misinformation and Disinformation- With access to multiple devices, the screen time of an individual is also bound to increase. This leads to more time spent online, thus causing a rise in instances of misinformation and disinformation by bad actors. Thus the aspect of fack checking is of prime importance.
Potential Oversharing of Personal Data- With the increased accessibility on different devices, it is very easy for the app to seek data from all devices on which the app is running, thus leading to a bigger reservoir of personal data for the platforms and data fiduciaries.
Higher risk of Phishing, Ransomware and Malware Attacks- As the devices under the same login credentials and mobile number will increase, the message can be viewed on all the devices, thus increasing the risk of widespread embedded ransomware and malware in multiple devices is and ever-present threat.
One number, more criminals- This feature will allow cybercriminals to operate using one device only, earlier they used to forge Adhaar cards to get new sims, but this feature will enable the bad actors to commit crimes and attacks from one single SIM using 4 different devices.
Rise in Digital Footprint- As the number of devices increases, the users will generate more digital footprints. As a tech giant, Meta will have access to a bigger database, which increases the risk of data breaches by third-party actors.
Conclusion
In the fast-paced digital world, it is important to remain updated about new software, technologies and policies for our applications or forms of tech. This was a long-awaited feature from WhatsApp, and its value of it doesn’t lie in technological advancement only but also in the formulation of policies to govern this technology towards the trust and safety aspect of users. The platforms, in synergy with the policy makers, need to create a robust framework to accommodate the new features and add-ons on apps vehicle, staying in compliance with the laws of the land. Awareness about new features and vulnerabilities is a must for all netizens, and it is a shared responsibility for all netizens to spread the word about safety and security mechanisms.
As AI language models become more powerful, they are also becoming more prone to errors. One increasingly prominent issue is AI hallucinations, instances where models generate outputs that are factually incorrect, nonsensical, or entirely fabricated, yet present them with complete confidence. Recently, ChatGPT released two new models—o3 and o4-mini, which differ from earlier versions as they focus more on step-by-step reasoning rather than simple text prediction. With the growing reliance on chatbots and generative models for everything from news summaries to legal advice, this phenomenon poses a serious threat to public trust, information accuracy, and decision-making.
What Are AI Hallucinations?
AI hallucinations occur when a model invents facts, misattributes quotes, or cites nonexistent sources. This is not a bug but a side effect of how Large Language Models (LLMs) work, and it is only the probability that can be reduced, not their occurrence altogether. Trained on vast internet data, these models predict what word is likely to come next in a sequence. They have no true understanding of the world or facts, they simulate reasoning based on statistical patterns in text. What is alarming is that the newer and more advanced models are producing more hallucinations, not fewer. seemingly counterintuitive. This has been prevalent reasoning-based models, which generate answers step-by-step in a chain-of-thought style. While this can improve performance on complex tasks, it also opens more room for errors at each step, especially when no factual retrieval or grounding is involved.
As per reports shared on TechCrunch, it mentioned that when users asked AI models for short answers, hallucinations increased by up to 30%. And a study published in eWeek found that ChatGPT hallucinated in 40% of tests involving domain-specific queries, such as medical and legal questions. This was not, however, limited to this particular Large Language Model, but also similar ones like DeepSeek. Even more concerning are hallucinations in multimodal models like those used for deepfakes. Forbes reports that some of these models produce synthetic media that not only look real but are also capable of contributing to fabricated narratives, raising the stakes for the spread of misinformation during elections, crises, and other instances.
It is also notable that AI models are continually improving with each version, focusing on reducing hallucinations and enhancing accuracy. New features, such as providing source links and citations, are being implemented to increase transparency and reliability in responses.
The Misinformation Dilemma
The rise of AI-generated hallucinations exacerbates the already severe problem of online misinformation. Hallucinated content can quickly spread across social platforms, get scraped into training datasets, and re-emerge in new generations of models, creating a dangerous feedback loop. However, it helps that the developers are already aware of such instances and are actively charting out ways in which we can reduce the probability of this error. Some of them are:
Retrieval-Augmented Generation (RAG): Instead of relying purely on a model’s internal knowledge, RAG allows the model to “look up” information from external databases or trusted sources during the generation process. This can significantly reduce hallucination rates by anchoring responses in verifiable data.
Use of smaller, more specialised language models: Lightweight models fine-tuned on specific domains, such as medical records or legal texts. They tend to hallucinate less because their scope is limited and better curated.
Furthermore, transparency mechanisms such as source citation, model disclaimers, and user feedback loops can help mitigate the impact of hallucinations. For instance, when a model generates a response, linking back to its source allows users to verify the claims made.
Conclusion
AI hallucinations are an intrinsic part of how generative models function today, and such a side-effect would continue to occur until foundational changes are made in how models are trained and deployed. For the time being, developers, companies, and users must approach AI-generated content with caution. LLMs are, fundamentally, word predictors, brilliant but fallible. Recognising their limitations is the first step in navigating the misinformation dilemma they pose.
In today's digital age protecting your personal information is of utmost importance. The bad actors are constantly on the lookout for ways to misuse your sensitive or personal data. The Aadhaar card is a crucial document that is utilised by all of us for various aspects. It is considered your official government-verified ID and is used for various purposes such as for verification purposes, KYC purposes, and even for financial transactions. Your Aadhaar card is used in so many ways such as flight tickets booked by travel agents, check-in in hotels, verification at educational institutions and more. The bad actors can target and lure the victims by unauthorized access to your Aadhaar data and commit cyber frauds such as identity theft, unauthorized access, and financial fraud. Hence it is significantly important to protect your personal information and Aadhaar card details and prevent the misuse of your personal information.
What is fingerprint cloning?
Cybercrooks have been exploiting the Aadhaar Enabled Payment System (AePS). These scams entail cloning individuals' Aadhaar-linked biometrics through silicon fingerprints and unauthorized biometric devices, subsequently siphoning money from their bank accounts.Fingerprint cloning also known as fingerprint spoofing is a technique or a method where an individual tries to replicate someone else's fingerprint for unauthorized use. This is done for various reasons, including gaining unauthorized access to data, unlocking data or committing identity theft. The process of fingerprint cloning includes collection and creation.
The recent case of Aadhaar Card fingerprint cloning in Nawada
Nawada Cyber Police unit has arrested two perpetrators who were engaged in fingerprint cloning fraud. The criminals are accused of duping consumers of money from their bank accounts by cloning their fingerprints. Among the two perpetrators, one of them runs the Common Service Centre (CSC) whereas the second is a sweeper at the DBGB branch bank. The criminals are accused of duping consumers of money from their bank accounts by cloning their fingerprints. According to the police, an organized gang of cyber criminals had been defrauding the consumers for the last two years with the help of a CSC operator and were embezzling money from the accounts of consumers by cloning their fingerprints and taking Aadhaar numbers. The operator used to collect the Aadhaar number from the consumers by putting their thumb impression on a register. Among these two perpetrators, one was accused of withdrawing more money from the consumer's account and making less payment and sometimes not making the payment after withdrawing the money. Whereas the second perpetrator stole the data of consumers from the DBGB branch bank and prepared their fingerprint clone. During the investigation of a case related to fraud, the Special Investigation Team (SIT) of Cyber Police conducted raids in Govindpur and Roh police station areas on the basis of technical surveillance and available evidence and arrested them.
Safety measures for the security of your Aadhaar Card data
Locking your biometrics: One way to save your Aadhaar card and prevent unauthorized access is by locking your biometrics. To lock & unlock your Aadhaar biometrics you can visit the official website of UIDAI or its official portal. So go to UIDAI’s and select the “Lock/Unlock Biometrics” from the Aadhar service section. Then enter the 12-digit Aadhaar number and security code and click on the OTP option. An OTP will be sent to your registered mobile number with Aadhaar. Once the OTP is received enter the OTP and click on the login button that will allow you to lock your biometrics. Enter the 4-digit security code mentioned on the screen and click on the “Enable” button. Your biometrics will be locked and you will have to unblock them in case you want to access them again. The official website of UIDAI is “https://uidai.gov.in/” and there is a dedicated Aadhar helpline 1947.
Use masked Aadhaar Card: A masked Aadhaar card is a different rendition of an Aadhaar card that is designed to amplify the privacy and security of an individual Aadhaar number. In a masked Aadhaar card, the first eight digits of the twelve digits Aadhaar number are replaced by XXXX- XXXX and only the last four digits are visible. This adds an additional layer of protection to an individual Aadhaar’s number. To download a masked Aadhaar card you visit the government website of UIDAI and on the UIDAI homepage, you will see a "Download Aadhaar" option. Click on it. In the next step, you will be required to enter your 12-digit Aadhaar number along with the security code displayed on the screen. After entering your Aadhaar number, click on the Send OTP. You will receive an OTP on your registered phone number. Enter the OTP received in the provided field and click on the “Submit” button. You will be asked to select the format of your Aadhaar card, You can choose the masked Aadhaar card option. This will replace the first eight digits of your Aadhaar number with "XXXX-XXXX" on the downloaded Aadhaar card. Once the format is selected, click on the “Download Aadhaar” button and your masked Aadhaar card will be downloaded. So if any organisation requires your Aadhaar for verification you can share your masked Aadhar card which only shows the last 4 digits of your Aadhaar card number. Just the way you keep your bank details safe you should also keep your Aadhaar number secure otherwise people can misuse your identity and use it for fraud.
Monitoring your bank account transactions: Regularly monitor your bank account statements for any suspicious activity and you can also configure transaction alerts with your bank account transactions.
Conclusion:
It is important to secure your Aadhaar card data effectively. The valuable security measure option of locking biometrics provides an additional layer of security. It safeguards your identity from potential scammers. By locking your biometrics you can secure your biometric data and other personal information preventing unauthorized access and any misuse of your Aadhaar card data. In today's evolving digital landscape protecting your personal information is of utmost importance. The cyber hygiene practices, safety and security measures must be adopted by all of us hence establishing cyber peace and harmonizing cyberspace.
The rapid digitization of educational institutions in India has created both opportunities and challenges. While technology has improved access to education and administrative efficiency, it has also exposed institutions to significant cyber threats. This report, published by CyberPeace, examines the types, causes, impacts, and preventive measures related to cyber risks in Indian educational institutions. It highlights global best practices, national strategies, and actionable recommendations to mitigate these threats.
Image: Recent CyberAttack on Eindhoven University
Significance of the Study:
The pandemic-induced shift to online learning, combined with limited cybersecurity budgets, has made educational institutions prime targets for cyberattacks. These threats compromise sensitive student, faculty, and institutional data, leading to operational disruptions, financial losses, and reputational damage. Globally, educational institutions face similar challenges, emphasizing the need for universal and localized responses.
Threat Faced by Education Institutions:
Based on the insights from the CyberPeace’s report titled 'Exploring Cyber Threats and Digital Risks in Indian Educational Institutions', this concise blog provides a comprehensive overview of cybersecurity threats and risks faced by educational institutions, along with essential details to address these challenges.
🎣 Phishing: Phishing is a social engineering tactic where cyber criminals impersonate trusted sources to steal sensitive information, such as login credentials and financial details. It often involves deceptive emails or messages that lead to counterfeit websites, pressuring victims to provide information quickly. Variants include spear phishing, smishing, and vishing.
💰 Ransomware: Ransomware is malware that locks users out of their systems or data until a ransom is paid. It spreads through phishing emails, malvertising, and exploiting vulnerabilities, causing downtime, data leaks, and theft. Ransom demands can range from hundreds to hundreds of thousands of dollars.
🌐 Distributed Denial of Service (DDoS): DDoS attacks overwhelm servers, denying users access to websites and disrupting daily operations, which can hinder students and teachers from accessing learning resources or submitting assignments. These attacks are relatively easy to execute, especially against poorly protected networks, and can be carried out by amateur cybercriminals, including students or staff, seeking to cause disruptions for various reasons
🕵️ Cyber Espionage: Higher education institutions, particularly research-focused universities, are vulnerable to spyware, insider threats, and cyber espionage. Spyware is unauthorized software that collects sensitive information or damages devices. Insider threats arise from negligent or malicious individuals, such as staff or vendors, who misuse their access to steal intellectual property or cause data leaks..
🔒 Data Theft: Data theft is a major threat to educational institutions, which store valuable personal and research information. Cybercriminals may sell this data or use it for extortion, while stealing university research can provide unfair competitive advantages. These attacks can go undetected for long periods, as seen in the University of California, Berkeley breach, where hackers allegedly stole 160,000 medical records over several months.
🛠️ SQL Injection: SQL injection (SQLI) is an attack that uses malicious code to manipulate backend databases, granting unauthorized access to sensitive information like customer details. Successful SQLI attacks can result in data deletion, unauthorized viewing of user lists, or administrative access to the database.
🔍Eavesdropping attack: An eavesdropping breach, or sniffing, is a network attack where cybercriminals steal information from unsecured transmissions between devices. These attacks are hard to detect since they don't cause abnormal data activity. Attackers often use network monitors, like sniffers, to intercept data during transmission.
🤖 AI-Powered Attacks: AI enhances cyber attacks like identity theft, password cracking, and denial-of-service attacks, making them more powerful, efficient, and automated. It can be used to inflict harm, steal information, cause emotional distress, disrupt organizations, and even threaten national security by shutting down services or cutting power to entire regions
Insights from Project eKawach
The CyberPeace Research Wing, in collaboration with SAKEC CyberPeace Center of Excellence (CCoE) and Autobot Infosec Private Limited, conducted a study simulating educational institutions' networks to gather intelligence on cyber threats. As part of the e-Kawach project, a nationwide initiative to strengthen cybersecurity, threat intelligence sensors were deployed to monitor internet traffic and analyze real-time cyber attacks from July 2023 to April 2024, revealing critical insights into the evolving cyber threat landscape.
Cyber Attack Trends
Between July 2023 and April 2024, the e-Kawach network recorded 217,886 cyberattacks from IP addresses worldwide, with a significant portion originating from countries including the United States, China, Germany, South Korea, Brazil, Netherlands, Russia, France, Vietnam, India, Singapore, and Hong Kong. However, attributing these attacks to specific nations or actors is complex, as threat actors often use techniques like exploiting resources from other countries, or employing VPNs and proxies to obscure their true locations, making it difficult to pinpoint the real origin of the attacks.
Brute Force Attack:
The analysis uncovered an extensive use of automated tools in brute force attacks, with 8,337 unique usernames and 54,784 unique passwords identified. Among these, the most frequently targeted username was “root,” which accounted for over 200,000 attempts. Other commonly targeted usernames included: "admin", "test", "user", "oracle", "ubuntu", "guest", "ftpuser", "pi", "support"
Similarly, the study identified several weak passwords commonly targeted by attackers. “123456” was attempted over 3,500 times, followed by “password” with over 2,500 attempts. Other frequently targeted passwords included: "1234", "12345", "12345678", "admin", "123", "root", "test", "raspberry", "admin123", "123456789"
Insights from Threat Landscape Analysis
Research done by the USI - CyberPeace Centre of Excellence (CCoE) and Resecurity has uncovered several breached databases belonging to public, private, and government universities in India, highlighting significant cybersecurity threats in the education sector. The research aims to identify and mitigate cybersecurity risks without harming individuals or assigning blame, based on data available at the time, which may evolve with new information. Institutions were assigned risk ratings that descend from A to F, with most falling under a D rating, indicating numerous security vulnerabilities. Institutions rated D or F are 5.4 times more likely to experience data breaches compared to those rated A or B. Immediate action is recommended to address the identified risks.
Risk Findings :
The risk findings for the institutions are summarized through a pie chart, highlighting factors such as data breaches, dark web activity, botnet activity, and phishing/domain squatting. Data breaches and botnet activity are significantly higher compared to dark web leakages and phishing/domain squatting. The findings show 393,518 instances of data breaches, 339,442 instances of botnet activity, 7,926 instances related to the dark web and phishing & domain activity - 6711.
Key Indicators: Multiple instances of data breaches containing credentials (email/passwords) in plain text.
Botnet activity indicating network hosts compromised by malware.
Credentials from third-party government and non-governmental websites linked to official institutional emails
Details of software applications, drivers installed on compromised hosts.
Sensitive cookie data exfiltrated from various browsers.
IP addresses of compromised systems.
Login credentials for different Android applications.
Below is the sample detail of one of the top educational institutions that provides the insights about the higher rate of data breaches, botnet activity, dark web activities and phishing & domain squatting.
Risk Detection:
It indicates the number of data breaches, network hygiene, dark web activities, botnet activities, cloud security, phishing & domain squatting, media monitoring and miscellaneous risks. In the below example, we are able to see the highest number of data breaches and botnet activities in the sample particular domain.
Risk Changes:
Risk by Categories:
Risk is categorized with factors such as high, medium and low, the risk is at high level for data breaches and botnet activities.
Challenges Faced by Educational Institutions
Educational institutions face cyberattack risks, the challenges leading to cyberattack incidents in educational institutions are as follows:
🔒 Lack of a Security Framework: A key challenge in cybersecurity for educational institutions is the lack of a dedicated framework for higher education. Existing frameworks like ISO 27001, NIST, COBIT, and ITIL are designed for commercial organizations and are often difficult and costly to implement. Consequently, many educational institutions in India do not have a clearly defined cybersecurity framework.
🔑 Diverse User Accounts: Educational institutions manage numerous accounts for staff, students, alumni, and third-party contractors, with high user turnover. The continuous influx of new users makes maintaining account security a challenge, requiring effective systems and comprehensive security training for all users.
📚 Limited Awareness: Cybersecurity awareness among students, parents, teachers, and staff in educational institutions is limited due to the recent and rapid integration of technology. The surge in tech use, accelerated by the pandemic, has outpaced stakeholders' ability to address cybersecurity issues, leaving them unprepared to manage or train others on these challenges.
📱 Increased Use of Personal/Shared Devices: The growing reliance on unvetted personal/Shared devices for academic and administrative activities amplifies security risks.
💬 Lack of Incident Reporting: Educational institutions often neglect reporting cyber incidents, increasing vulnerability to future attacks. It is essential to report all cases, from minor to severe, to strengthen cybersecurity and institutional resilience.
Impact of Cybersecurity Attacks on Educational Institutions
Cybersecurity attacks on educational institutions lead to learning disruptions, financial losses, and data breaches. They also harm the institution's reputation and pose security risks to students. The following are the impacts of cybersecurity attacks on educational institutions:
📚Impact on the Learning Process: A report by the US Government Accountability Office (GAO) found that cyberattacks on school districts resulted in learning losses ranging from three days to three weeks, with recovery times taking between two to nine months.
💸Financial Loss: US schools reported financial losses ranging from $50,000 to $1 million due to expenses like hardware replacement and cybersecurity upgrades, with recovery taking an average of 2 to 9 months.
🔒Data Security Breaches: Cyberattacks exposed sensitive data, including grades, social security numbers, and bullying reports. Accidental breaches were often caused by staff, accounting for 21 out of 25 cases, while intentional breaches by students, comprising 27 out of 52 cases, frequently involved tampering with grades.
⚠️Data Security Breach: Cyberattacks on schools result in breaches of personal information, including grades and social security numbers, causing emotional, physical, and financial harm. These breaches can be intentional or accidental, with a US study showing staff responsible for most accidental breaches (21 out of 25) and students primarily behind intentional breaches (27 out of 52) to change grades.
🏫Impact on Institutional Reputation: Cyberattacks damaged the reputation of educational institutions, eroding trust among students, staff, and families. Negative media coverage and scrutiny impacted staff retention, student admissions, and overall credibility.
🛡️ Impact on Student Safety: Cyberattacks compromised student safety and privacy. For example, breaches like live-streaming school CCTV footage caused severe distress, negatively impacting students' sense of security and mental well-being.
CyberPeace Advisory:
CyberPeace emphasizes the importance of vigilance and proactive measures to address cybersecurity risks:
Develop effective incident response plans: Establish a clear and structured plan to quickly identify, respond to, and recover from cyber threats. Ensure that staff are well-trained and know their roles during an attack to minimize disruption and prevent further damage.
Implement access controls with role-based permissions: Restrict access to sensitive information based on individual roles within the institution. This ensures that only authorized personnel can access certain data, reducing the risk of unauthorized access or data breaches.
Regularly update software and conduct cybersecurity training: Keep all software and systems up-to-date with the latest security patches to close vulnerabilities. Provide ongoing cybersecurity awareness training for students and staff to equip them with the knowledge to prevent attacks, such as phishing.
Ensure regular and secure backups of critical data: Perform regular backups of essential data and store them securely in case of cyber incidents like ransomware. This ensures that, if data is compromised, it can be restored quickly, minimizing downtime.
Adopt multi-factor authentication (MFA): Enforce Multi-Factor Authentication(MFA) for accessing sensitive systems or information to strengthen security. MFA adds an extra layer of protection by requiring users to verify their identity through more than one method, such as a password and a one-time code.
Deploy anti-malware tools: Use advanced anti-malware software to detect, block, and remove malicious programs. This helps protect institutional systems from viruses, ransomware, and other forms of malware that can compromise data security.
Monitor networks using intrusion detection systems (IDS): Implement IDS to monitor network traffic and detect suspicious activity. By identifying threats in real time, institutions can respond quickly to prevent breaches and minimize potential damage.
Conduct penetration testing: Regularly conduct penetration testing to simulate cyberattacks and assess the security of institutional networks. This proactive approach helps identify vulnerabilities before they can be exploited by actual attackers.
Collaborate with cybersecurity firms: Partner with cybersecurity experts to benefit from specialized knowledge and advanced security solutions. Collaboration provides access to the latest technologies, threat intelligence, and best practices to enhance the institution's overall cybersecurity posture.
Share best practices across institutions: Create forums for collaboration among educational institutions to exchange knowledge and strategies for cybersecurity. Sharing successful practices helps build a collective defense against common threats and improves security across the education sector.
Conclusion:
The increasing cyber threats to Indian educational institutions demand immediate attention and action. With vulnerabilities like data breaches, botnet activities, and outdated infrastructure, institutions must prioritize effective cybersecurity measures. By adopting proactive strategies such as regular software updates, multi-factor authentication, and incident response plans, educational institutions can mitigate risks and safeguard sensitive data. Collaborative efforts, awareness, and investment in cybersecurity will be essential to creating a secure digital environment for academia.
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