The Weaponisation of Grief: How Tragedies are Hijacked by Misinformation
Introduction
When a tragedy strikes, moments are fragile, people are vulnerable, emotions run high, and every second is important. In such critical situations, information becomes as crucial as food, water, shelter, and medication. As soon as any information is received, it often leads to stampedes and chaos. Alongside the tragedy, whether natural or man-made, emerges another threat: misinformation. People, desperate for answers, cling to whatever they can find.
Tragedies can take many forms. These may include natural disasters, mass accidents, terrorist activities, or other emergencies. During the 2023 earthquakes in Turkey, misinformation spread on social media claiming that the Yarseli Dam had cracked and was about to burst. People believed it and began migrating from the area. Panic followed, and search and rescue teams stopped operations in that zone. Precious hours were lost. Later, it was confirmed to be a rumour. By then, the damage was already done.
Similarly, after the recent plane crash in Ahmedabad, India, numerous rumours and WhatsApp messages spread rapidly. One message claimed to contain the investigation report on the crash of Air India flight AI-171. It was later called out by PIB and declared fake.
These examples show how misinformation can take control of already painful moments. During emergencies, when emotions are intense and fear is widespread, false information spreads faster and hits harder. Some people share it unknowingly, while others do so to gain attention or push a certain agenda. But for those already in distress, the effect is often the same. It brings ore confusion, heightens anxiety, and adds to their suffering.
Understanding Disasters and the Role of Media in Crisis
Disaster can be defined as a natural or human-caused situation that causes a transformation from a usual life of society into a crisis that is far beyond its existing response capacity. It can have minimal or maximum effects, from mere disruption in daily life practices to as adverse as inability to meet basic requirements of life like food, water and shelter. Hence, the disaster is not just a sudden event. It becomes a disaster when it overwhelms a community’s ability to cope with it.
To cope with such situations, there is an organised approach called Disaster Management. It includes preventive measures, minimising damages and helping communities recover. Earlier, public institutions like governments used to be the main actors in disaster management, but today, with every small entity having a role, academic institutions, media outlets and even ordinary people are involved.
Communication is an important element in disaster management. It saves lives when done correctly. People who are vulnerable need to know what’s happening, what they should do and where to seek help. It involves risk in today’s instantaneous communication.
Research shows that the media often fails to focus on disaster preparedness. For example, studies found that during the 2019 Istanbul earthquake, the media focused more on dramatic scenes than on educating people. Similar trends were seen during the 2023 Turkey earthquakes. Rather than helping people prepare or stay calm, much of the media coverage amplified fear and sensationalised suffering. This shows a shift from preventive, helpful reporting to reactive, emotional storytelling. In doing so, the media sometimes fails in its duty to support resilience and worse, can become a channel for spreading misinformation during already traumatic events. However, fighting misinformation is not just someone’s liability. It is penalised in the official disaster management strategy. Section 54 of the Disaster Management Act, 2005 mentions that "Whoever makes or circulates a false alarm or warning as to disaster or its severity or magnitude, leading to panic, shall, on conviction, be punishable with imprisonment which may extend to one year or with a fine."
AI as a Tool in Countering Misinformation
AI has emerged as a powerful mechanism to fight against misinformation. AI technologies like Natural Language Processing (NLP) and Machine Learning (ML) are effective in spotting and classifying misinformation with up to 97% accuracy. AI flags unverified content, leading to a 24% decrease in shares and 7% drop in likes on platforms like TikTok. Up to 95% fewer people view content on Facebook when fact-checking labels are used. Facebook AI also eliminates 86% of graphic violence, 96% of adult nudity, 98.5% of fake accounts and 99.5% of content related to terrorism. These tools help rebuild public trust in addition to limiting the dissemination of harmful content. In 2023, support for tech companies acting to combat misinformation rose to 65%, indicating a positive change in public expectations and awareness.
How to Counter Misinformation
Experts should step up in such situations. Social media has allowed many so-called experts to spread fake information without any real knowledge, research, or qualification. In such conditions, real experts such as authorities, doctors, scientists, public health officials, researchers, etc., need to take charge. They can directly address the myths and false claims and stop misinformation before it spreads further and reduce confusion.
Responsible journalism is crucial during crises. In times of panic, people look at the media for guidance. Hence, it is important to fact-check every detail before publishing. Reporting that is based on unclear tips, social media posts, or rumours can cause major harm by inciting mistrust, fear, or even dangerous behaviour. Cross-checking information, depending on reliable sources and promptly fixing errors are all components of responsible journalism. Protecting the public is more important than merely disseminating the news.
Focus on accuracy rather than speed. News spreads in a blink in today's world. Media outlets and influencers often come under pressure to publish it first. But in tragic situations like natural disasters and disease outbreaks, rushing to come first is not as important as accuracy is, as a single piece of misinformation can spark mass-scale panic and can slow down emergency efforts and lead people to make rash decisions. Taking a little more time to check the facts ensures that the information being shared is helpful, not harmful. Accuracy may save numerous lives during tragedies.
Misinformation spreads quickly it can only be prevented if people learn to critically evaluate what they hear and see. This entails being able to spot biased or deceptive headlines, cross-check claims and identify reliable sources. Digital literacy is of utmost importance; it makes people less susceptible to fear-based rumours, conspiracy theories and hoaxes.
Disaster preparedness programs should include awareness about the risks of spreading unverified information. Communities, schools and media platforms must educate people on how to respond responsibly during emergencies by staying calm, checking facts and sharing only credible updates. Spreading fake alerts or panic-inducing messages during a crisis is not only dangerous, but it can also have legal consequences. Public communication must focus on promoting trust, calm and clarity. When people understand the weight their words can carry during a crisis, they become part of the solution, not the problem.
References:
- https://dergipark.org.tr/en/download/article-file/3556152
- https://www.dhs.gov/sites/default/files/publications/SMWG_Countering-False-Info-Social-Media-Disasters-Emergencies_Mar2018-508.pdf
- https://english.mathrubhumi.com/news/india/fake-whatsapp-message-air-india-crash-pib-fact-check-fcwmvuyc
- https://www.dhs.gov/sites/default/files/publications/SMWG_Countering-False-Info-Social-Media-Disasters-Emergencies_Mar2018-508.pdf
Related Blogs
Executive Summary:
A video that circulated on social media to show Iranian President Ebrahim Raisi inside a helicopter moments before the tragic crash on May 20, 2024, has equally been proven to be fake. The validation of information leaves no doubt, that the video was shot in January 2024, which showed Raisi’s visiting Nemroud Reservoir Dam project. As a means of verifying the origin of the video, the CyberPeace Research Team conducted reverse image search and analyzed the information obtained from the Islamic Republic News Agency, Mehran News, and the Iranian Students’ News Agency. Further, the associated press pointed out inconsistencies between the part in the video that went viral and the segment that was shown by Iranian state television. The original video is old and it is not related to the tragic crash as there is incongruence between the snowy background and the green landscape with a river presented in the clip.
Claims:
A video circulating on social media claims to show Iranian President Ebrahim Raisi inside a helicopter an hour before his fatal crash.
Fact Check:
Upon receiving the posts, in some of the social media posts we found some similar watermarks of the IRNA News agency and Nouk-e-Qalam News.
Taking a cue from this, we performed a keyword search to find any credible source of the shared video, but we found no such video uploaded by the IRNA News agency on their website. Recently, they haven’t uploaded any video regarding the viral news.
We closely analyzed the video, it can be seen that President Ebrahim Raisi was watching outside the snow-covered mountain, but in the internet-available footage regarding the accident, there were no such snow-covered mountains that could be seen but green forest.
We then checked for any social media posts uploaded by IRNA News Agency and found that they had uploaded the same video on X on January 18, 2024. The post clearly indicates the President’s aerial visit to Nemroud Dam.
The viral video is old and does not contain scenes that appear before the tragic chopper crash involving President Raisi.
Conclusion:
The viral clip is not related to the fatal crash of Iranian President Ebrahim Raisi's helicopter and is actually from a January 2024 visit to the Nemroud Reservoir Dam project. The claim that the video shows visuals before the crash is false and misleading.
- Claim: Viral Video of Iranian President Raisi was shot before fatal chopper crash.
- Claimed on: X (Formerly known as Twitter), YouTube, Instagram
- Fact Check: Fake & Misleading
Executive Summary:
A viral post on X (formerly Twitter) gained much attention, creating a false narrative of recent damage caused by the earthquake in Tibet. Our findings confirmed that the clip was not filmed in Tibet, instead it came from an earthquake that occurred in Japan in the past. The origin of the claim is traced in this report. More to this, analysis and verified findings regarding the evidence have been put in place for further clarification of the misinformation around the video.
Claim:
The viral video shows collapsed infrastructure and significant destruction, with the caption or claims suggesting it is evidence of a recent earthquake in Tibet. Similar claims can be found here and here
Fact Check:
The widely circulated clip, initially claimed to depict the aftermath of the most recent earthquake in Tibet, has been rigorously analyzed and proven to be misattributed. A reverse image search based on the Keyframes of the claimed video revealed that the footage originated from a devastating earthquake in Japan in the past. According to an article published by a Japanese news website, the incident occurred in February 2024. The video was authenticated by news agencies, as it accurately depicted the scenes of destruction reported during that event.
Moreover, the same video was already uploaded on a YouTube channel, which proves that the video was not recent. The architecture, the signboards written in Japanese script, and the vehicles appearing in the video also prove that the footage belongs to Japan, not Tibet. The video shows news from Japan that occurred in the past, proving the video was shared with different context to spread false information.
The video was uploaded on February 2nd, 2024.
Snap from viral video
Snap from Youtube video
Conclusion:
The video viral about the earthquake recently experienced by Tibet is, therefore, wrong as it appears to be old footage from Japan, a previous earthquake experienced by this nation. Thus, the need for information verification, such that doing this helps the spreading of true information to avoid giving false data.
- Claim: A viral video claims to show recent earthquake destruction in Tibet.
- Claimed On: X (Formerly Known As Twitter)
- Fact Check: False and Misleading
Introduction
Whatsapp is one of the leading OTT messaging platforms, which has been owned by the tech giant Meta since 2013. WhatsApp enjoys a user base of nearly 2.24 billion people globally, with almost 487 million users in India. Since the advent of Whatsapp, it has been the most commonly used messaging app, and it has made an impact to such an extent that it is used for professional as well as personal purposes. Meta powers the platform and follows similar guidelines and policies as its parent company.
The New Feature
Users of WhatsApp on the web and desktop can now access one account from various devices. One WhatsApp account may now be used on up to four handsets thanks to a new update from Meta. Be aware that the multi-device capability has been planned for some time and is finally being made available to stable WhatsApp users. Each linked device (up to four devices can be linked) will function independently, and the independent devices will continue to receive messages even if the central device’s network connection is lost. Remember that WhatsApp will automatically log out of all the companion devices if the primary smartphone is dormant for an extended period. Four more gadgets may be a mix of four PCs and smartphones or four smartphones. This feature is now available for updates and downloads on Android as well as iOS platforms.
Potential issues
As we go deeper into the digital age, it is the responsibility of the tech giants to pilot innovation with features of security by design. Thus such new features should be accompanied by coherent safety and security policies or advisories to ensure the users understand the implications of the new features. Convenience over conditions is an essential part of cyberspace. It points to the civic duty of netizens to go through the conditions of any app rather than only focus on the convenience it creates. The following potential issues may arise from the new features on Whatsapp –
- Increased cybercrime- The bad actors now do not need to access SIM cards to commit frauds over the platforms as now on a single number 4 devices can be used hence the cybercriminal activity can increase over the platform. It is also pertinent for the platform to create SoPs for fake accounts which use multiple devices, as they pose a direct threat to the users and their interests.
- Difficulty in identifying and tracing- The LEAs will face a significant issue in identifying the bad actors and tracing them as the individual’s involvement through a linked device needs to be given legal validity and scope for investigation. This may also cause issues in evidence handling and analysis.
- Surge in Misinformation and Disinformation- With access to multiple devices, the screen time of an individual is also bound to increase. This leads to more time spent online, thus causing a rise in instances of misinformation and disinformation by bad actors. Thus the aspect of fack checking is of prime importance.
- Potential Oversharing of Personal Data- With the increased accessibility on different devices, it is very easy for the app to seek data from all devices on which the app is running, thus leading to a bigger reservoir of personal data for the platforms and data fiduciaries.
- Higher risk of Phishing, Ransomware and Malware Attacks- As the devices under the same login credentials and mobile number will increase, the message can be viewed on all the devices, thus increasing the risk of widespread embedded ransomware and malware in multiple devices is and ever-present threat.
- One number, more criminals- This feature will allow cybercriminals to operate using one device only, earlier they used to forge Adhaar cards to get new sims, but this feature will enable the bad actors to commit crimes and attacks from one single SIM using 4 different devices.
- Rise in Digital Footprint- As the number of devices increases, the users will generate more digital footprints. As a tech giant, Meta will have access to a bigger database, which increases the risk of data breaches by third-party actors.
Conclusion
In the fast-paced digital world, it is important to remain updated about new software, technologies and policies for our applications or forms of tech. This was a long-awaited feature from WhatsApp, and its value of it doesn’t lie in technological advancement only but also in the formulation of policies to govern this technology towards the trust and safety aspect of users. The platforms, in synergy with the policy makers, need to create a robust framework to accommodate the new features and add-ons on apps vehicle, staying in compliance with the laws of the land. Awareness about new features and vulnerabilities is a must for all netizens, and it is a shared responsibility for all netizens to spread the word about safety and security mechanisms.
