Telecom Cybersecurity in the Making: How Close are We to a Secure Framework
Introduction
India’s telecommunications infrastructure is one of the world’s largest and most complex, serving over a billion users across urban and rural landscapes. With rampant digitisation and mobile penetration, the vulnerability of telecom networks to cyber threats has grown exponentially. On April 24, 2025, the Ministry of Communications (MOC) released a draft of the “Telecommunications (Telecom Cyber Security) Amendment Rules, 2025,” to update the prior Telecommunications (Telecom Cyber Security) Rules, 2024, to improve cybersecurity in India's telecom industry and fortify network security. Public comments and recommendations regarding these draft rules can be sent to the department by July 24, 2025, after they have been made available for public comment. These rules are enacted under the Telecommunications Act, 2023, to enhance national cybersecurity in the telecom domain. These rules aim to prevent misuse of telecom networks and reinforce data and infrastructure protection mechanisms across service providers.
Safeguarding the Spectrum: Unpacking the 2025 Cybersecurity Revisions
The menace of fraudulent SIM cards deals the issue of cyber threats a fresh hand. The rising number of digital scams can also be attributed to unverified or fake mobile numbers. Fraudulent SIM cards have often been linked to various cybercrimes such as phishing, vishing, SIM swapping and identity theft. The situation has worsened in the face of easy availability of pre-activated SIM cards and weak KYC enforcement. In a recent example, as per reports of June 28, 2025, the Special Task Force (STF) found that the accused was operating a criminal nexus where he utilised fake documents and the Aadhaar credentials of law-abiding locals to activate numerous SIM cards. Following activation, the SIMs were either transferred to other telecom carriers for additional exploitation or sold illegally. This poses a serious concern for the data protection of vulnerable individuals, especially those in rural areas, whose credentials have been compromised.
Given the adverse state of cybersecurity in the telecom industry, the Telecommunications (Telecom Cyber Security) Rules, 2024, were passed on 22nd November, 2024, which put various telecom entities under an obligation to actively prevent cybersecurity threats by adopting such policies that mitigate cybersecurity risks and notify the same to the Central Government. The 2024 Telecom Cybersecurity Rules were a significant step in fortifying India’s telecom infrastructure against cyber threats, but they primarily focused on licensed telecom service providers, leaving behind a large segment of digital platforms operating outside the traditional telecom framework largely unregulated.
Expanding the Net: Key Revisions Under the 2025 Cybersecurity Amendment Rules
The amended rules of 2025 adequately address the regulatory blind spot that is created by the rapid expansion of online services, fintech apps, OTT platforms and social media networks, as these platforms often rely on telecom identifiers such as mobile numbers for user onboarding and service delivery. This regulatory blind spot was exploited for fraud, impersonation and other cybercrimes, especially in the absence of standardised identity verification mechanisms. The proposed regulations would give the government the authority to require private companies’ clients to provide identification if they use a mobile number. For a fee, businesses can also undertake this kind of verification on their own. “ The draft rules introduce a new category called “Telecommunication Identifier User Entities’ (TIUEs), extending cybersecurity compliance obligations to a broad category that now captures any entity using telecom identifiers to deliver digital services. It also creates a unified, government-backed verification framework, enabling better interoperability and uniform user identification norms across sectors.
While strengthening national digital security is the goal of the Telecom Cybersecurity (Amendment) Rules, 2025, the proposed rules create a great deal of uncertainty and compliance difficulties, especially for private digital platforms. A broad definition of Telecommunication Identifier User businesses (TIUEs) may include a variety of businesses, including e-commerce services, fintech apps and OTT platforms, under the purview of required mobile number verification. Given that many platforms already have advanced internal processes in place to verify users, this scope uncertainty creates significant concerns regarding operational clarity.
Conclusion
The Telecommunications (Telecom Cyber Security) Amendment Rules, 2025, represent a necessary evolution in India’s quest to secure its telecom ecosystem amid growing cyber threats. The draft regulations recognise the evolving landscape of digital services by broadening the legal scope to encompass Telecommunication Identifier User Entities (TIUEs). Though the goal of creating a strong, transparent and accountable framework is admirable, more clarification and stakeholder involvement are required due to the scope’s vagueness and the possible compliance burden on digital platforms. A truly durable telecom cybersecurity regime will require striking the correct balance between security, viability and privacy.
References
- https://www.cyberpeace.org/resources/blogs/the-government-enforces-key-sections-of-the-telecommunication-act-2023
- https://www.cyberpeace.org/resources/blogs/govt-notifies-the-telecommunications-telecom-cyber-security-rules-2024
- https://the420.in/uttarakhand-stf-busts-fake-sim-racket-linked-to-cyber-crimes-and-nepal-network/
- https://www.thehindu.com/business/dot-puts-out-draft-rules-to-enable-mobile-user-validation/article69741367.ece
- https://www.scconline.com/blog/post/2025/06/28/dot-telecom-cyber-security-draft-policy-update/
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Introduction
Conversations surrounding the scourge of misinformation online typically focus on the risks to social order, political stability, economic safety and personal security. An oft-overlooked aspect of this phenomenon is the fact that it also takes a very real emotional and mental toll on people. Even as we grapple with the big picture questions about financial fraud or political rumors or inaccurate medical information online, we must also appreciate the fact that being exposed to misinformation and becoming aware of one’s own vulnerability are both significant sources of mental stress in today’s digital ecosystem.
Inaccurate information causes confusion and worry, which has negative consequences for mental health. Misinformation may also impair people's sense of well-being by undermining their trust in institutions, authority figures, and their own judgment. The constant bombardment of misinformation can lead to information overload, wherein people are unable to discriminate between legitimate sources and misleading content, resulting in mental exhaustion and a sense of being overwhelmed by the sheer volume of information available. Vulnerable groups such as children, the elderly, and those with pre-existing health conditions are more sensitive or susceptible to the negative effects of misinformation.
How Does Misinformation Endanger Mental Health?
Misinformation on social media platforms is a matter of public health because it has the potential to confuse people, lead to poor decision-making and result in cognitive dissonance, anxiety and unwanted behavioural changes.
Unconstrained misinformation can also lead to social disorder and the prevalence of negative emotions amongst larger numbers, ultimately causing a huge impact on society. Therefore, understanding the spread and diffusion characteristics of misinformation on Internet platforms is crucial.
The spread of misinformation can elicit different emotions of the public, and the emotions also change with the spread of misinformation. Factors such as user engagement, number of comments, and time of discussion all have an impact on the change of emotions in misinformation. Active users tend to make more comments, engage longer in discussions, and display more dominant negative emotions when triggered by misinformation. Understanding the evolution pattern of emotions triggered by misinformation is also important in view of the public’s emotional fluctuations under the influence of misinformation, and social media often magnifies the impact of emotions and makes emotions spread rapidly in social networks. For example, the sentiment of misinformation increases when there are sensitive topics such as political elections, viral trending topics, health-related information, communal and local information, information about natural disasters and more. Active misinformation on the Internet not only affects the public's psychology, mental health and behavior, but also has an impact on the stability of social order and the maintenance of social security.
Prebunking and Debunking To Build Mental Guards Against Misinformation
As the spread of misinformation and disinformation rises, so do the techniques aimed to tackle their spread. Prebunking or attitudinal inoculation is a technique for training individuals to recogniseand resist deceptive communications before they can take root. Prebunking is a psychological method for mitigating the effects of misinformation, strengthening resilience and creating cognitive defenses against future misinformation. Debunking provides individuals with accurate information to counter false claims and myths, correcting misconceptions and preventing the spread of misinformation. By presenting evidence-based refutations, debunking helps individuals distinguish fact from fiction.
What do health experts say about online misinformation?
“In the21st century, mental health is crucial due to the overwhelming amount of information available online. The COVID-19 pandemic-related misinformation was a prime example of this, with misinformation spreading online, leading to increased anxiety, panic buying, fear of leaving home, and mistrust in health measures. To protect our mental health, it is essential to cultivate a discerning mindset, question sources, and verify information before consumption. Fostering a supportive community that encourages open dialogue and fact-checking can help navigate the digital information landscape with confidence and emotional support. Prioritising self-care routines, mindfulness practices, and seeking professional guidance are also crucial for safeguarding mental health in the digital information era.”
In conversation with CyberPeace ~ Says Dubai-based psychologist, Aishwarya Menon, (BA,in Psychology and Criminology from the University of Westen Ontario, London and MA in Mental Health and Addictions (Humber College, University of Guelph),Toronto.
CyberPeace Policy Recommendations:
1) Countering misinformation is everyone's shared responsibility. To mitigate the negative effects of infodemics online, we must look at developing strong legal policies, creating and promoting awareness campaigns, relying on authenticated content on mass media, and increasing people's digital literacy.
2) Expert organisations actively verifying the information through various strategies including prebunking and debunking efforts are among those best placed to refute misinformation and direct users to evidence-based information sources. It is recommended that countermeasures for users on platforms be increased with evidence-based data or accurate information.
3) The role of social media platforms is crucial in the misinformation crisis, hence it is recommended that social media platforms actively counter the production of misinformation on their platforms. Local, national, and international efforts and additional research are required to implement the robust misinformation counterstrategies.
4) Netizens are advised or encouraged to follow official sources to check the reliability of any news or information. They must recognise the red flags by recognising the signs such as questionable facts, poorly written texts, surprising or upsetting news, fake social media accounts and fake websites designed to look like legitimate ones. Netizens are also encouraged to develop cognitive skills to discern fact and reality. Netizens are advised to approach information with a healthy dose of skepticism and curiosity.
Final Words:
It is crucial to protect mental health by escalating and disturbing the rise of misinformation incidents on various subjects, safeguarding our minds requires cognitive skills, building media literacy and verifying the information from trusted sources, prioritising mental health by self-care practices and staying connected with supportive authenticated networks. Promoting prebunking and debunking initiatives is necessary. Netizen scan protect themselves against the negative effects of misinformation and cultivate a resilient mindset in the digital information age.
References:
- https://www.hindawi.com/journals/scn/2021/7999760/
- https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8502082/
Executive Summary:
Recent reports circulating on various social media platforms have falsely claimed that an air taxi prototype is operational and providing services between Amritsar, Chandigarh, Delhi, and Jaipur. These claims, accompanied by images and videos, have been widely shared, leading to significant public attention. However, upon conducting a thorough examination using reverse image search, it has been determined that the information is misleading and inaccurate. These assertions do not reflect the current reality and are not substantiated by credible sources
Claim:
The claim suggests that an air taxi prototype is already operational, servicing routes between Amritsar, Chandigarh, Delhi, and Jaipur. This assertion is accompanied by images of a futuristic aircraft, implying that such technology is currently being used to transport commercial passengers.
Fact Check:
The claim of air taxi and routes between Amritsar, Chandigarh, Delhi, and Jaipur has been found to be misleading. Also, so far, neither the Indian government nor the respective aviation authorities have issued any sort of public declarations nor industry insiders to claim any launch of any air taxi service. Further research followed a keyword-based search that directed us to a news report published in The Times of India on January 20, 2025. A similar post to the one seen in the viral video accompanied the report. It stated that Bengaluru-based aerospace startup Sarla Aviation launched its prototype air taxi called “Shunya” during the Bharat Mobility Global Expo. Under this plan, it looks to initiate electric flying taxis in Bangalore by 2028. This urban air transport program for India will be similar to what they are posting in this regard.
Conclusion:
The viral claim saying that there is an air taxi service in India between Amritsar, Chandigarh, Delhi, and Jaipur is entirely false. The pictures and information going viral are misleading and do not relate to any progress or implementation of air taxi technology in India. To date, there is no official confirmation or credible evidence that supports such a service. Information must be verified from reliable sources before it is believed or shared in order to prevent the spread of misinformation.
- Claim: A viral post claims an air taxi is operational between Amritsar, Chandigarh, Delhi, and Jaipur.
- Claimed On: Social Media
- Fact Check: False and Misleading
Introduction
Phishing as a Service (PhaaS) platform 'LabHost' has been a significant player in cybercrime targeting North American banks, particularly financial institutes in Canada. LabHost offers turnkey phishing kits, infrastructure for hosting pages, email content generation, and campaign overview services to cybercriminals in exchange for a monthly subscription. The platform's popularity surged after introducing custom phishing kits for Canadian banks in the first half of 2023.Fortra reports that LabHost has overtaken Frappo, cybercriminals' previous favorite PhaaS platform, and is now the primary driving force behind most phishing attacks targeting Canadian bank customers.
In the digital realm, where the barriers to entry for nefarious activities are crumbling, and the tools of the trade are being packaged and sold with the same customer service one might expect from a legitimate software company. This is the world of Phishing-as-a-Service (PhaaS), and at the forefront of this ominous trend is LabHost, a platform that has been instrumental in escalating attacks on North American banks, with a particular focus on Canadian financial institutions.
LabHost is not a newcomer to the cybercrime scene, but its ascent to infamy was catalyzed by the introduction of custom phishing kits tailored for Canadian banks in the first half of 2023. The platform operates on a subscription model, offering turnkey solutions that include phishing kits, infrastructure for hosting malicious pages, email content generation, and campaign overview services. For a monthly fee, cybercriminals are handed the keys to a kingdom of deception and theft.
Emergence of Labhost
The rise of LabHost has been meticulously chronicled by various cyber security firms which reports that LabHost has dethroned the previously favored PhaaS platform, Frappo. LabHost has become the primary driving force behind the majority of phishing attacks targeting customers of Canadian banks. Despite suffering a disruptive outage in early October 2023, LabHost has rebounded with vigor, orchestrating several hundreds of attacks per month.
Their investigation into LabHost's operations reveals a tiered membership system: Standard, Premium, and World, with monthly fees of $179, $249, and $300, respectively. Each tier offers an escalating scope of targets, from Canadian banks to 70 institutions worldwide, excluding North America. The phishing templates provided by LabHost are not limited to financial entities; they also encompass online services like Spotify, postal delivery services like DHL, and regional telecommunication service providers.
LabRat
The true ingenuity of LabHost lies in its integration with 'LabRat,' a real-time phishing management tool that enables cybercriminals to monitor and control an active phishing attack. This tool is a linchpin in man-in-the-middle style attacks, designed to capture two-factor authentication codes, validate credentials, and bypass additional security measures. In essence, LabRat is the puppeteer's strings, allowing the phisher to manipulate the attack with precision and evade the safeguards that are the bulwarks of our digital fortresses.
LabSend
In the aftermath of its October disruption, LabHost unveiled 'LabSend,' an SMS spamming tool that embeds links to LabHost phishing pages in text messages. This tool orchestrates a symphony of automated smishing campaigns, randomizing portions of text messages to slip past the vigilant eyes of spam detection systems. Once the SMS lure is cast, LabSend responds to victims with customizable message templates, a Machiavellian touch to an already insidious scheme.
The Proliferation of PhaaS
The proliferation of PhaaS platforms like LabHost, 'Greatness,' and 'RobinBanks' has democratized cybercrime, lowering the threshold for entry and enabling even the most unskilled hackers to launch sophisticated attacks. These platforms are the catalysts for an exponential increase in the pool of threat actors, thereby magnifying the impact of cybersecurity on a global scale.
The ease with which these services can be accessed and utilized belies the complexity and skill traditionally required to execute successful phishing campaigns. Stephanie Carruthers, who leads an IBM X-Force phishing research project, notes that crafting a single phishing email can consume upwards of 16 hours, not accounting for the time and resources needed to establish the infrastructure for sending the email and harvesting credentials.
PhaaS platforms like LabHost have commoditized this process, offering a buffet of malevolent tools that can be customized and deployed with a few clicks. The implications are stark: the security measures that businesses and individuals have come to rely on, such as multi-factor authentication (MFA), are no longer impenetrable. PhaaS platforms have engineered ways to circumvent these defenses, rendering them vulnerable to exploitation.
Emerging Cyber Defense
In the face of this escalating threat, a multi-faceted defense strategy is imperative. Cybersecurity solutions like SpamTitan employ advanced AI and machine learning to identify and block phishing threats, while end-user training platforms like SafeTitan provide ongoing education to help individuals recognize and respond to phishing attempts. However, with phishing kits now capable of bypassing MFA,it is clear that more robust solutions, such as phishing-resistant MFA based on FIDO/WebAuthn authentication or Public Key Infrastructure (PKI), are necessary to thwart these advanced attacks.
Conclusion
The emergence of PhaaS platforms represents a significant shift in the landscape of cybercrime, one that requires a vigilant and sophisticated response. As we navigate this treacherous terrain, it is incumbent upon us to fortify our defenses, educate our users, and remain ever-watchful of the evolving tactics of cyber adversaries.
References
- https://www-bleepingcomputer-com.cdn.ampproject.org/c/s/www.bleepingcomputer.com/news/security/labhost-cybercrime-service-lets-anyone-phish-canadian-bank-users/amp/
- https://www.techtimes.com/articles/302130/20240228/phishing-platform-labhost-allows-cybercriminals-target-banks-canada.htm
- https://www.spamtitan.com/blog/phishing-as-a-service-threat/
- https://timesofindia.indiatimes.com/gadgets-news/five-government-provided-botnet-and-malware-cleaning-tools/articleshow/107951686.cms
